blinds4uk.co.uk Reviews 

3.618
•
TrustScore 3 uit 5

2,9

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Beoordeeld met 5 van de 5 sterren

I have placed five orders with Blinds4UK over the past six years. Delivery timeframe has ranged from 3 to 30 days (I believe terms/conditions provide up to 30 days for supplier to manufacture). You ge... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely hopeless company! Ordered samples, nothing arrived, chased up three times (one call, rude and dismissive, another the answer phone is on during business hours, no response to emails). Stil... Toon meer

Beoordeeld met 3 van de 5 sterren

No fitting instructions so had to google search to find 2 YouTube videos to have any idea what to do. Still had to use own initiative / trial and error to fully work it out which resulted in tab handl... Toon meer

Beoordeeld met 1 van de 5 sterren

Brackets are FAR too narrow. That makes it difficult to install the screw fittings, I replaced the supplied screws by longer ones, I recommend that. It sort of works but there is no way I would EVER b... Toon meer

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2,9

Gemiddeld

TrustScore 3 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
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2,9

Alle reviews

(3.618)

10 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Long-term customer

I have placed five orders with Blinds4UK over the past six years. Delivery timeframe has ranged from 3 to 30 days (I believe terms/conditions provide up to 30 days for supplier to manufacture). You get an email upon placing the order, and email upon despatch and on the day of delivery, UPS send a text message to confirm an ETA. We have always ordered their wooden blinds and found the quality to be good. They are also easy to erect, you just need a drill for the plugs. Overall very satisfied customer.

30 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible company, don't bother!

Absolutely hopeless company! Ordered samples, nothing arrived, chased up three times (one call, rude and dismissive, another the answer phone is on during business hours, no response to emails). Still no samples! Have gone elsewhere!

13 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Brackets are FAR too narrow

Brackets are FAR too narrow. That makes it difficult to install the screw fittings, I replaced the supplied screws by longer ones, I recommend that. It sort of works but there is no way I would EVER buy another blind until they have made the fixing brackets wides. Blind tens to ruck even though it is level (used spirit level). AVOID

4 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Please don't use this company

Please don't use this company. I failed to read the reviews before I ordered a blind for an elderly friend back in mid March an I regret it.
The blind arrived with packaging damaged and no fixing brackets or screws. After numerous calls, 6 weeks and 5 packets of assorted plastic items (non of which could be used to afix the blind) I resorted to Amazon where I found universal fixing brackets that have done the job at additional cost. The colour is also not as described but we are so fed up of waiting, my friend says she will live with it. This comapny is only an agent for manufacturers and does not know what is being sent to clients.

28 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bought two blinds around 6 months ago…

Bought two blinds around 6 months ago with added pelmet fitted as per instructions. Then one night one fell completely away from the brackets. Turns out two out of the three bracket snapped completely at the end the blinds with the pelmet too heavy for the blinds weight. I emailed with pictures asking for some help with new brackets, not even one reply. This is a bad design do not order I was lucky that it only gave a tiny chip on my glass splash back if it had broken my electric hob I would have had to claim on the insurance.

3 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really good service

Really good service, have bought all my blinds from this company and they look amazing, very helpful staff 😀 very happy

20 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service from start to finish

Great service from start to finish. Easy to order, plenty of email communication, customer support helpful and replied to my email quickly, delivered on time, friendly & helpful delivery driver, product seems fine, even though it’s not installed yet. Overall, perfect service.

25 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

terrible service

Really terrible service from this company, with even worse customer service and staff. My order had multiple issues with it and the staff were rude and dismissive when i tried to resolve them. There's a reason the prices are so cheap and it's not worth the risk of ordering from them. Never again.

28 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not use this company

I ordered two blinds on 05/09/2025 and haven't received them nor any communication from the company. I have decided to go through my bank to get my money back having looked on here at other reviews. Is this company a scam?

24 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful brackets to attach

I like the quality of the blinds but the clips/brackets they sent to attach them are terrible. Springs fell out and 1 was misshapen so couldn't be fitted. I have tried to contact customer service numerous times (by phone and email) with no response.

22 augustus 2025
Review zonder uitnodiging
Logo blinds4uk.co.uk

Antwoord van blinds4uk.co.uk

Dear Jacqueline,
Thank you for sharing your experience. We're truly sorry to hear that you're having issues with the brackets. Please be assured that our blinds are manufactured to high standards, using components that conform to British Standards, and we have not previously encountered similar issues.
That said, this is certainly not the standard we strive for at Blinds4UK, and we regret that your order has fallen short of your expectations.
You mentioned having sent an email; however, we have no record of receiving it. We kindly ask you to forward the original message so we can verify when it was sent. Regarding phone contact, we have not received any voicemail messages.
To help us resolve this promptly, please email us clear images of the brackets you received along with a description of the issue. This will allow us to investigate further and determine the appropriate next steps and we will do our best to make this right.
Sincerely,
Customer Services Team
Blinds4UK

Beoordeeld met 5 van de 5 sterren

I can't rate Blinds 4 UK enough !!!!

I've just taken delivery of a second blind from them, the first of which I ordered in August 2022 for one of my conservatory windows and it's still going strong. Both blinds are almost 3 meters long and I expected the first one to show some signs of wear and tear by now but it's still working like it did from new and looks just as good. With it being such a long blind, I expected it to start bowing in the middle but it hasn't at all.

I've just moved my home office from upstairs to the conservatory and realised that I needed another blind for an adjacent window due to the brightness when the sun shines and I didn't hesitate to use Blinds 4 UK again. I expected a huge increase in price since my 2022 order but they were still very, very reasonable. I placed my order on the 30th July and delivery was today, the 7th August. I fitted the blind without any issues, it came with in-depth instructions (and screws) and was easy to install.

Such a fantastic service all round !!!! :-)

7 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect fit

Got in touch with Nigel to get blinds for my car. Very easy to deal with. Great coms. Arrived earlier than anticipated. Spot on 👍

31 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The website and ordering system seems…

The website and ordering system seems great but my cynical self was aroused by no availability for credit card payments and instead asking for bank transfer (therefore no Consumer Credit Act protection) so I looked at Trustpilot and found all the negative reviews- obviously didn’t order! Telephoned and it went to voicemail

15 juli 2025
Review zonder uitnodiging
Logo blinds4uk.co.uk

Antwoord van blinds4uk.co.uk

Dear Norman,

Thank you for taking the time to share your experience. However, we believe it is important to clarify some of the points raised, as certain statements may be misleading.

Please be assured that purchases made via BACS are protected under UK consumer law. At the time of your transaction, our website was undergoing updates, including the integration of a new payment gateway with Worldpay—a globally recognised leader in secure payment processing. Had there been any concerns regarding our legitimacy, we would not have been approved to partner with such a provider. While the integration took slightly longer than anticipated, the system is now fully operational, and payments can be made securely online, via payment link, or by bank transfer.

In addition, Blinds4UK is a full member of the British Blind & Shutter Association (BBSA)—a distinction not held by many online retailers. As a member, we adhere strictly to the BBSA Code of Practice, ensuring our products meet high standards of quality, safety, and integrity. Admission to the BBSA involves a thorough vetting process, including a minimum of two years of successful trading, a physical business premises inspection, and verified trade references.

We continuously strive to provide the best service possible. While we recognise that no business is immune to occasional negative feedback, this does not alter the fact that our customers' rights remain fully protected.

Lastly, we noted your comment about calling us and reaching voicemail. If you had concerns based on Trustpilot reviews, it seems inconsistent that you chose to try contact us, only to leave a negative review afterward. We are committed to transparency and to resolving any concerns our customers may have.

Kind regards,
Customer Services Team
Blinds4UK

Beoordeeld met 1 van de 5 sterren

TOTAL RIP OFF COMPANY - THINK TWICE BEFORE USING THIS COMPANY

TOTAL RIP OFF COMPANY - DO NOT USE.

I recently bought some blinds from this company, clearly specified the size of of the blinds, which may i add is for my newborns room. They sent the wrong size then also asked me to jump through hoops to get a refund or a replacement with the correct measurements. Then totally blanked my emails.

This company has literally no thoughts about its customers. Quick to take your money and promise quality product but it is a load of b******t.

Now I am at a stage that I do not even want to communicate with the company, or want a replacement, I simply want a refund out of principle. As I have since had to go to a more reputable company to get some proper bespoke fitted blinds. So my advice to everyone who looks at this review - stay clear of this company!!!!!

ORDER NUMBER 340438 - give me my refund for misleading me and miss selling my product.

23 april 2025
Review zonder uitnodiging
Logo blinds4uk.co.uk

Antwoord van blinds4uk.co.uk

Dear Mrs. McBurney,

Thank you for taking the time to share your feedback. We are sorry to hear that your purchase did not meet your expectations. However, we feel it is important to address some inaccuracies in your review, as it does not reflect the facts of the order.

The blind supplied was manufactured to the exact specifications you provided. Had there been any error in production, you would, of course, be entitled to a full refund under your consumer rights. In this case, however, the product matches the order as placed.

The issue appears to stem from a misunderstanding of the blind's dimensions, which was not mentioned in your review. As clearly outlined on the product page, the overall blind width (measured bracket to bracket) is wider than the fabric width, which is slightly narrower. This is standard across the industry and is clearly detailed in our product specifications. It remains the customer’s responsibility to review this information prior to placing an order.

At Blinds4UK, we continuously strive to provide accurate product information and reliable service. While we understand that not every experience will be perfect, we find that negative reviews often arise from situations where key product details have been overlooked.

We supply thousands of blinds each year, and if our information were unclear or misleading, it would result in significantly more complaints or refund requests. We are committed to transparency and ensuring customers have all the necessary details before making a purchase.

Kind regards,
Customer Services Team
Blinds4UK

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