Visited the Derby garden centre at Little Eaton. After visiting several other garden centres looking for an olive tree. We spoke to Pascal, his advice and guidance was great. We purchased an olive tr... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I love going to Blue diamond garden centre Cardiff the staff are always cheerful and polite and willing to help,it is always full of beautiful unusual things ideal for people who have everything I c... Toon meer
Bedrijf heeft geantwoord
I love shopping at Blue Diamond, Cardiff. The plants are healthy, there's a huge variety and the prices are competitive. The indoor plant section is amazing. Manager Louise helped me above and beyond... Toon meer
After succesfully ordering and building our new outdoor garden sofa/table set we then ordered the matching large metal outdoor cushion storage unit online. After a few hours of putting it together, it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Welcome to Blue Diamond, one of the largest garden centre retail groups in UK and Channel Islands, offering a huge variety of lifestyle products.
Contactgegevens
PO BOX 350, St Peter Port, GY1 3XA, Guernsey, Guernsey
- 0800 368 8682
- info@bluediamond.gg
- www.bluediamond.gg
4,5
Uitstekend
7K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My husband and my self had a Sunday…
My husband and my self had a Sunday dinner here today,
I ordered lamb he had three meat selections.My partner
pulled a quite sharp chicken bone from his mouth which
caused discomfort with his teeth during the meal. We had to order extra gravy as the meal was COLD.We never
send food back(horror stories as why not to).We addressed this after and waited quite a while for them to
come over and see to our issues with the meal. We were met with I am sorry! We have been for food on many
occasions and not had any problems! But we just felt like
we could not just walk out without complaining as it was not cheap! We will never return for a Sunday dinner and are highly disappointed about how we were treated!
terrible service! If you want a hot decent Sunday dinner look elsewhere. Hope this saves someone some money!
14 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good evening Caroline Hallam,
Thank you for sharing your review via Trustpilot.
Can I ask you to contact us directly here at Blue Diamond via the email address below, as we would like to discuss your comments directly with you please:
customerservice@bluediamond.gg
Kindest regards,
The Blue Diamond Garden Centres Team.
I visited Trelawney today
I visited Trelawney today. Amazing stock and lots of great offers on bedding plants. Staff really helpful both at till and with loading car.
13 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Graham J,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Trelawney Garden Centre.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A very pleasant way to spend a few hours.
There is always a nice calm atmosphere in the garden centre so browsing isn’t to be rushed. The plants are first class and expert advice is always available. The clothes, homeware and gift selection is also very good with plenty of choice.
3 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Les Parker-Garner,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Garden Centre.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A lovely trip to Matlock garden centre
A lovely trip to Matlock garden centre. Lovely plants, restaurant and friendly helpful check out staff.
9 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Helen Legood,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Matlock Garden Centre.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Always a great experience at this…
Always a great experience at this garden centre,plants always healthy,so many nice clothes to choose from and some bargains too.Purchased my garden furniture from there and always get my heart shaped slate tiles from there,haven’t been in restaurant recently but due to visit next friday
6 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Paula Featherby,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Garden Centre.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
A CRYING SHAME
I would not have given Leaf Creative, Huntley even one star after my visit there on Tuesday! I went with my partner to source a special rose for a friend as it has been; by a long way; the best plant centre in the locality. Only to find the plant area littered with fallen plants, broken branches and crushed flowers, spilt compost and empty pots. Yes, the weather was breezy on occasion but that didn't account for the devastation. Additionally, when I picked up a plant to rescue it the compost was bone dry. This wasn't just a simple one off event. They had been neglected for many days. We tried to have lunch but more than half of the menu was not available as they were short on supplies and had no chef! Our selections from the very limited choices were presented well below par. The staff at Leaf Creative have been very good at their job and welcoming but they are now clearly disenchanted and struggling to give customer satisfaction. All in all management of the transition between companies has either suffered from ineptitude or deliberate sabotage.
I am still negatively moved about what I experienced on Tuesday. I have been a very regular visitor and purchaser of the quality plants and goods which used to be available but will not be going back until I learn that normal service has been resumed.
The previous owner must be horrified to learn what has become of his enterprise.
9 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good evening Lynne Peachey,
Thank you for taking the time to share your feedback on Trustpilot.
I am very sorry to hear that your recent visit did not reflect the experience you have come to expect from Leaf Creative, and we sincerely apologise for any disappointment caused.
The transitional period following the recent acquisition to the Blue Diamond Group can sometimes present challenges, and our teams are working diligently to manage these whilst continuing to provide the standards of service customers expect.
Thank you for your patience, understanding, and continued support during this period.
Kind regards,
The Blue Diamond Garden Centre Team.
Excellent choice of plants
Excellent choice of plants. Great friendly informative staff. A very good overall experience.
6 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Sally,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Garden Centre.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Lovely afternoon tea
Visited Van Hague garden restaurant for afternoon tea today in Great Amwell. Had a really delicious tea with three friends. Such a reasonable price as well. Beautifully presented and lovely staff checking we were ok and topping up our tea pots.
We will be returning soon!
10 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon, Sally Cochran,
Thank you for taking the time to share your review with us following your recent visit to our Van Hage Garden Centre and Restaurant.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Riverside Cafe Barton Grange
The visit to the Riverside Cafe was excellent as always.
The food is always very good with a good selection to choose from.
The staff are always very friendly and helpful. It makes such a difference.
Thank you
7 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Alison,
Thank you for taking the time to share your review with us following your recent visit to our Barton Grange Garden Centre, and Riverside Cafe.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
all staff are excellent
all staff are excellent, and lovely merchandise a pleasure to visit and spend quality time there with real people thank you
8 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good evening Steph Hart,
Thank you for taking the time to share your review with us following your recent visit to our Blue Diamond Garden Centre.
We are delighted to receive your 5-star rating!
Your extremely kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
very rigid Menu
very rigid Menu - 4 friends decided to have a sunday lunch 0n 07/06/26 at the restaurant in Newent glos.
staff were friendly enough but not trained to deal with changes.
i could not have the scampi because chicken is also fried in the same fryer - so i opted for ploughman and asked to omit the ham and pork pie as i need kosher meals. this they said would do but the charge would be the same ??? surely this cannot be right ???
then asked for cheese salad which they refused as not on the menu !!! by this time i was getting really frustrated do just decided to order anything that looked vegetarian - which came in tiny bowls.... asked for this to be served with the bread they do for sandwiches once again refused and was given ordinary bought in sliced bread bought from supermarket with butter.
asked for coleslaw which did not arrive and on asking said it was not added so not paid for!!
one of my friends asked for chips with her sandwiches but was served crisps by mistake which was changed
one of the other friend ordered the kale and squash pie with mash potatoes - this came with roast potatoes again on questioning this taken away with a grump and brought back with all other vegetables taken off and a dollop of mash potatoes dumped next to the pie !!!
a very disappointing sunday lunch.
an e-mail came asking for feedback - so i did and the reply i had was it is what it is they do not change things on the menu i find this very hard to understand !!
hence this review on trustpilot - as more people need to look at the menu before they decide to eat here.
Reply to the reply received:
There is no mention of all the orders that were taken down incorrectly.
Unfortunately due to your rigidity will not be eating here again.
As the response we have received are not customer friendly 🙄
7 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon Shirin Hassanjee,
Thank you for taking the time to share your feedback via Trustpilot.
We are aware of your direct correspondence dated 9.6.26.
Please accept our apologies that the Restaurant Manager's direct explanation was not sufficient to address your concerns.
Our restaurant menus are carefully designed and, unfortunately, we are unable to make changes or substitutions to menu items outside of the options offered. Whilst we appreciate this may not suit all dietary preferences and requirements, this policy helps us maintain consistency, quality, and efficient service for all customers.
For future guidance, we would recommend reviewing our restaurant menu prior to your visit, which can be found here:
https://www.bluediamond.gg/our-restaurant-menu
Kind regards,
The Blue Diamond Garden Centre Team.
A Joke, disabled parking then walk a maze to exit.
Went to one in wendover yesterday, It must have breached disabled rules by having the parking, but making you walk round a maze of hundreds of yards to exit. Glad we didnt purchase anything to carry.
WON'T BE VISITING AGAIN, WILL STICK WITH CHIPPERFIELD AS USUAL. 50% off large garden tubs at present.
9 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Mrs Mary Fenton,
Thank you for taking the time to share your feedback via Trustpilot.
We are sorry to hear that you found the layout of our Worlds End Garden Centre difficult to navigate and that this impacted your overall shopping visit.
Your comments have been noted and will be shared with the centre management team for their awareness.
Whilst we are naturally disappointed to hear that you do not currently plan to return to our Worlds End, Wendover Garden Centre, we do hope you may reconsider in the future.
Kind regards,
The Blue Diamond Garden Centre Team.
Fantastic shopping and eating experience at Blue Diamond Gardening Centre. Stour Valley Chartham.
I visited the Blue Diamond Garden centre in the Stour Valley retail park Chartham on 6th June. We had a wonderful shopping experience with lots of different sections to browse and buy. The clothing and home sections had a great selection of goods at very reasonable prices.
We finished off by having lunch in the cafe/restaurant. I was very impressed with the choice of food and beverages on offer and at reasonable prices. The food was delicious and presented nicely. . The staff in the cafe were all very helpful and friendly. The cafe is bright and airy.
We enjoyed the experience so much we returned 2 days later to try something else on the menu which was also excellent.
The cakes were amazing.
6 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon Pippa,
Thank you for your wonderful review.
We are delighted to hear that you enjoyed your visits to our Canterbury Chartham Garden Centre and that you found so much to browse across the various departments. It is especially pleasing to know that you enjoyed the restaurant experience, from the food and service to the amazing cakes!
Your kind comments will be shared with the team, who will be thrilled to hear that they helped make your visits so enjoyable.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
Staff are always helpful and friendly
Staff are always helpful and friendly, also like the set up of the garden centre everything is easy to find. Restaurant is very good reasonably priced food usually very good
4 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good afternoon Yvonne Boyce,
Thank you for taking the time to share your review and survey with us following your recent visit to our Blue Diamond Garden Centre and Restaurant.
We are delighted to receive your 5-star rating.
Your kind comments are very much appreciated, and we look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
BARTON GRANGE (now blue diamond)
BARTON GRANGE (now blue diamond)
What a disappointment. Many of the plants obviously had lack of water as they were wilting and didn’t look healthy. The place was crammed with plants on trollies waiting to be either put on display or taken to the compost heap. Difficult to get around due to these trollies.
Blue Diamond not a patch on the previously owned Barton Grange.
Will NOT be going back for another visit.
8 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good evening Roger Caw,
Thank you for taking the time to leave your thoughts via Trustpilot.
We are sorry to hear that your recent visit to Barton Grange left you feeling disappointed.
We take great pride in providing our customers with an extensive selection of quality plants at excellent value, alongside a welcoming and enjoyable shopping experience. I am therefore sorry that, on this occasion, your visit did not reflect the high standards we strive to deliver.
Kind Regards,
Blue Diamond Garden Centres.
Lovely garden centre
Lovely garden centre ,wide range of wonderful products and lovely staff
5 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Anne,
Thank you very much for sharing your lovely feedback.
We are delighted to hear that you enjoyed your visit to our Blue Diamond Garden Centre.
Your kind comments and 5-stars means a great deal to us, and we look forward to welcoming you back again soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
SPECIAL GARDEN CENTRE
Fantastic garden centre the positioning of the building is excellent from the gardens , restaurant and garden facilities is a breath of fresh air. The staff are also very helpful with any questions you have . CONGRATULATIONS TO ALL👍👍
3 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Richard Hanson,
Thank you so much for your wonderful review.
We are delighted to hear how much you enjoyed your visit and that you appreciated the layout of the garden centre, gardens, restaurant, and outdoor areas. It is especially pleasing to know that our team were able to assist you and provide helpful service throughout your visit.
Your kind words and congratulations mean a great deal to us, and I will be sure to share your feedback with the entire team.
Thank you once again for your support, and we look forward to welcoming you back soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
Lovely afternoon out
I’ve been to Blue Diamond garden centre in Cardiff a few times now and it’s so nice to visit. There’s always lots of choice, even ‘out of season’, it’s always busy and the staff are lovely.
25 april 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Helen,
Thank you very much for sharing your lovely feedback.
We are delighted to hear that you enjoyed your visit to our Cardiff Garden Centre.
Your kind comments and 5-stars means a great deal to us, and we look forward to welcoming you back again soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
As always the garden centre is well…
As always the garden centre is well laid out with plenty of choice. Service is great and the staff are always very helpful
2 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Susan Clarke,
Thank you very much for sharing your lovely feedback.
We are delighted to hear that you enjoyed your visit to our Blue Diamond Garden Centre.
Your kind comments and 5-stars means a great deal to us, and we look forward to welcoming you back again soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
Having visited for so long we feel we…
Having visited for so long we feel we know the staff. Always helpful and even refund guarantee on plant dealt with easily.
Restaurant is our “go to” for coffee etc even though we live 16 miles away.
2 juni 2026
Review zonder uitnodiging
Antwoord van Blue Diamond Garden Centres
Good morning Angela,
Thank you very much for sharing your lovely feedback.
We are delighted to hear that you enjoyed your visit to our Garden Centre and Restaurant.
Your kind comments and 5-stars means a great deal to us, and we look forward to welcoming you back again soon.
Kind Regards,
Joanne
Blue Diamond Garden Centres.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.