Blumberg Services Inc.  Reviews 

2.430
•
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely outstanding legal summary and litigation pads. We go through a lot of them, but because we need them to be robust in use in review, we don't buy the junk from most office supply dealers. Bl... Toon meer

Beoordeeld met 3 van de 5 sterren

We've been a customer of Blumberg for many years and have come to value them as a partner in our law firm. I was saddened to see that a number of products that we routinely purchase are being disconti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I attempted online ordering as I had in the past, but could not upload to the cart. Then I called customer service to complete the order. After lengthy discussions and finally being assured that all... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Blumberg is always easy to work with. Ordering is easy online, especially since your past orders are available to compare or reorder. Also, an agent will often call you to confirm your order detail... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kantoorbenodigdheden winkel
  2. ook in
  3. Business to Business-service
  4. Juridische dienstverlening

Geschreven door het bedrijf

Blumberg Services Inc. is the nation’s premier supplier of legal supplies for improving law office productivity. Blumberg’s Law Products include corporate kits and seals; blank stock and membership certificates for corporations, LLCs, LPs and nonprofit corporations; notary stamps, seals and supplies; will covers, envelopes and paper; exhibit labels, index tabs, stickers and closing sets; mailing labels; file folders, pockets and wallets; blank laser checks; and litigation supplies. Blumberg's renown legal forms for New York, New Jersey, and other states nationwide are respected by attorneys, courts and individuals. They are available online and on paper.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(2.430)

1 review in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I placed an order on 12/02/22

I placed an order on 12/02/22; however, your employee put the incomplete shipping address (missing my Suite Number), so I cannot receive the order as of today (12/16/2022). My client is very disappointed who kept calling me every day about the corporate kit. I have been contacting your company for many times; however, your staff only responded me that when they received the returned corporate kit from the USPS, they would re-send it to me. It is so unhelpful.
I am very disappointed with your service. You shall re-send it to me immediately. Please refund me the money ASAP.

>>>>
The Scheduled Delivery Date is 12/05/2022
From:
Blumberg Excelsior
236 Broadway
Menands NY 12204
Carrier: PB Shipping API - USPS
Tracking #: 9405509105155004705393
Reference #: 01174213001
Click to Track: Carrier Tracking Website

2 december 2022
Logo Blumberg Services Inc.

Antwoord van Blumberg Services Inc.

Amy,
I am very sorry about the delayed order and the trouble it caused you.

In investigating, I learned that you placed an order for a corporate kit in the mid-afternoon of 12.1.22. It was shipped via Priority Mail on 12.2.22. Our CSR mistakenly entered "Suite A" instead of "Suite A-7" on the address and the USPS did not deliver the package. Normally, the
order would be returned to us in such a situation and we would immediately contact the customer. Unfortunately, in this case the return shipment was delayed and we didn't learn about the error until you contacted us. We immediately manufactured a new corporate kit on a rush basis and sent it out via expedited service at our expense.

Again, I apologize for the difficulty this has caused you and your client.

Thank you for your business.
Bob Blumberg

Beoordeeld met 5 van de 5 sterren

It rocked my socks

14 december 2022
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Antwoord van Blumberg Services Inc.

Wow! That's an unusual review for an LLC kit. We're glad you like it so much and thank you for your order and review.

Beoordeeld met 5 van de 5 sterren

I have the Better Homes and Gardens…

I have the Better Homes and Gardens "the ultimate Cookie book". 480 pages. The pages are pulling away from the spine. This binder will save the book. I had a hard time finding what I was looking for and thankfully I found your web site. The binder is very attractive and well constructed. Now I get to punch 480 pages with holes and put reinforcement labels on each of those holes.

15 december 2022
Logo Blumberg Services Inc.

Antwoord van Blumberg Services Inc.

We're glad Blumberg's binder could help save your cookie cookbook. I'm sure all those family and friends that get to eat your baked cookies are happy about the rescue. Have fun cooking and enjoy the goodies. Thank you for your order and for the review.

Beoordeeld met 5 van de 5 sterren

Product is very nice

Product is very nice. Thank you!

9 december 2022
Logo Blumberg Services Inc.

Antwoord van Blumberg Services Inc.

We're glad you like the Ex Libris book embosser. Thank you for your order and review.

Beoordeeld met 5 van de 5 sterren

GREAT CUSTOMER SERVICE.

GREAT CUSTOMER SERVICE.

GREAT PRODUCTS.

5 december 2022
Logo Blumberg Services Inc.

Antwoord van Blumberg Services Inc.

Thank you for buying corporate kits from Blumberg over many years. Thank you for the 5 star review.

Beoordeeld met 3 van de 5 sterren

We've been a customer of Blumberg for…over 20 years

We've been a customer of Blumberg for many years and have come to value them as a partner in our law firm. I was saddened to see that a number of products that we routinely purchase are being discontinued. I wound up purchasing far more product than I needed because I fear our Will paper will not be offered anymore. I hope Blumberg will reconsider limiting their product line and will continue to offer the same great papers and other law office products they have for many years.

7 december 2022
Logo Blumberg Services Inc.

Antwoord van Blumberg Services Inc.

Terry,
In investigating your order, I learned that the item you ordered was on back order. It has definitely not been discontinued. I sent you an email explaining the challenging market conditions for archival papers that is causing some items to go on back order. I also called and spoke with your assistant to offer substitutes for the continuation paper. She advised that she has an adequate supply for the time being.

Your business is greatly appreciated,
Bob Blumberg

Beoordeeld met 2 van de 5 sterren

I have not received the corporate book…

I have not received the corporate book yet.

30 november 2022
Logo Blumberg Services Inc.

Antwoord van Blumberg Services Inc.

Patrick,
I am sorry that you have not yet received your order. In investigating it, I learned that we got the order on the November 23rd and shipped it the same day.

A shipment usually takes 4 or 5 days to reach California from our warehouse and manufacturing facility. However, the Thanksgiving Holiday may have delayed the transit. It is due to be delivered on December 2.

Let me add that even when we ship an order on the same day as we received it, we have no control over the timing of the carriers and their deliveries.

Thank you for your business.
Bob Blumberg

Beoordeeld met 5 van de 5 sterren

We order these legal pads once per year…

We order these legal pads once per year and can always rely on Blumberg to have them available and shipped to us in a timely manner. Thank you very much!
Penny Salerno-Office Manager for Allen Edwin Homes /Trent Hayward CFO

29 november 2022
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Antwoord van Blumberg Services Inc.

Thank you for buying litigation ruled trial note pads from Blumberg and for the review.

Beoordeeld met 5 van de 5 sterren

Kit Kings

you guys always exceed my expectations! clear, fast, accurate. The only place I will use for Corp/LLC kits.

16 november 2022
Logo Blumberg Services Inc.

Antwoord van Blumberg Services Inc.

Thank you for buying corporate and LLC kits from Blumberg for more than fifteen years. We appreciate your loyalty and also the nice review.

Beoordeeld met 1 van de 5 sterren

Charged over $120 for expedited…

Charged over $120 for expedited shipping. Ordered on a Friday for Monday delivery. Seems very excessive for paper products. Then, I was not able to edit the order at all just a few minutes later. I had to accept delivery and then had to pay for my own shipping on the return.

18 november 2022
Logo Blumberg Services Inc.

Antwoord van Blumberg Services Inc.

Nicole,
I am sorry that you were not satisfied with your recent transaction. In investigating the order, here is what I found.

On Friday November 11 you entered an order at blumberg.com for 8 exhibit tab items. You requested expedited shipping for delivery on Monday the 14th. Expedited shipping, as you point out, is very expensive. Especially for paper products. Paper is significantly heavier than many items we ship and combined with general increases in courier rates and holiday surcharges, its shipping cost becomes even more so. This is why we call customers who choose expedited shipping, to suggest expediting the part of the order they need the most. We then send the balance of the order UPS ground for free. This saves customers unnecessary shipping costs.
Our customer service representative called you when he opened your order and offered to split the shipment, in the way I just described. You responded that you needed everything on Monday. The order was shipped Friday by expedited service for delivery Monday.

You mentioned in your review that you “were not able to edit the order.” We are not clear about what you mean. If you complete an order on the web, the best way to change it is to call customer service. If you had mentioned to rep that you wanted to change the order, he would have gladly done so.

Let me add that business-to-consumer companies work on higher markups to build in the cost of return. As a business-to-business company, we do not build in the cost of returns. Rather than burden all customers with the return-costs of a few, we ask the customer to making the return to bear the burden.

We do offer free returns if we make an error. If we have made no error, we ask customers who wish to return merchandise to pay for the return. We will then absorb the cost of shipping the preferred products at no shipping cost.
Thank you for your business.
Bob Blumberg

Beoordeeld met 1 van de 5 sterren
Logo Blumberg Services Inc.

Antwoord van Blumberg Services Inc.

Steven,
I am sorry for the trouble with your recent transaction.

In investigating the order, I learned that you placed an order at 4:45 PM on Friday, November 11th. It was opened on Monday, November 14th, the next business day. As is our custom, our customer service representative opened your account to see if the order for M817 6" x 9" imprinted Tyvek envelopes was a repeat order. On the contrary, he found that the two previous orders for Tyvek envelopes were both for M826 9.5" x 12.5" envelopes. To avoid customizing the wrong envelopes, he called your office that day. Your office responded on Tuesday to tell us to change the order to M826 envelopes. The order was entered for production late Tuesday.
Unfortunately, due to staff shortages that week, we did not have a press operator to run the digital press that prints Tyvek envelopes. This caused a backlog of orders which were processed the following week. The order was shipped on Monday and should arrive Wednesday.
Again, I apologize for the delay. Thank you for your business.
Bob Blumberg

Beoordeeld met 1 van de 5 sterren

Paper was never delivered

Paper was never delivered! And no email was sent to me for delivery

14 november 2022
Logo Blumberg Services Inc.

Antwoord van Blumberg Services Inc.

I am sorry for the difficulty you had in purchasing paper.

Unfortunately, the Southworth 100% cotton paper you ordered has been placed on backorder and we were unable to procure a new supply from the Mill. Cotton papers are in short supply because paper mills cannot obtain cotton lintels and starch to make paper cotton papers. Southworth now tells us that they will shipping the 100% cotton in mid-January.

Our customer service representative called you to tell you this and to offer similar papers that we do have in stock: 100% cotton Old Council Tree (Item 930D off-white) and 50% cotton Law Bond (Item 855 bright white & 864 bamboo). She left a message for you to call her back. You can reach her at 800-529-6278 extension 1616.

Thank you for your business.

Bob Blumberg

Beoordeeld met 5 van de 5 sterren

Company perseveres during storm

The company did exceptionally well, especially with the severe weather delays during the expected time of delivery. There was only a one-day delay, which did not hinder the need for the product. Thank you.

17 november 2022
Logo Blumberg Services Inc.

Antwoord van Blumberg Services Inc.

We're glad you received your security paper in time. Thank you for your understanding about weather delays.

Beoordeeld met 5 van de 5 sterren

Easy, quick, definitely recommend

Easy, convenient ordering process. Delivery was quicker than I expected. The whole process was smooth and painless, great job!

21 november 2022
Logo Blumberg Services Inc.

Antwoord van Blumberg Services Inc.

We're glad you had a good experience with ordering a New York notary stamp from Blumberg. Thank you for your order and for the review.

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