We rented a boat for the day in Florida. The boat was as advertised and performed well. Pick up and drop off were also smooth. I'd rent again with Boatsetter. The app itself was helpful to fin... Toon meer
Bedrijf heeft geantwoord
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We had a great experience overall and everything with Boatsetter went really smoothly. The booking process was easy, communication was good, and the entire experience was seamless from start to fini... Toon meer
Bedrijf heeft geantwoord
Boatsetter was a great experience. I have used other services around the globe, and while most were very good, I'd say Boatsetter has combined the best qualities of each. The app is easy to use and... Toon meer
Bedrijf heeft geantwoord
Smooth rental process, boat as described, no hidden pricing (although they do charge a fee, which is made clear before payment). Was a very good experience!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Boatsetter is the leading marketplace for boat rentals and unique on-water experiences, connecting explorers with a wide variety of privately owned boats and USCG-certified Captains. From sunset cruises in Miami and whale watching boat tours in San Diego to island hopping in the Caribbean, exploring Mexico's pristine coastlines, or sailing along Spain's Mediterranean shores – we make accessing unforgettable boating experiences seamless and secure.
The leading boat rental marketplace
Geschreven door het bedrijf
- Credited with pioneering the first-ever peer-to-peer boat rental insurance policy, Boatsetter has made recreational boating a seamless, safe, and fun experience.
Contactgegevens
Verenigde Staten
- contact@boatsetter.com
- www.boatsetter.com
4,6
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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The absolute worst company ever for…
The absolute worst company ever for owners. Let’s users cancel for any reason despite cancellation policies
10 april 2026
Review zonder uitnodiging
Antwoord van Boatsetter
Thank you for this feedback, Matt. I'm having trouble locating your Boatsetter account from your information here. Would you mind reaching out to us at contact@boatsetter.com and putting "Trust Pilot review" in the subject line? We would love to get a support manager to work on this with you as soon as possible.
Excellent captain and crew!
28 maart 2026
Antwoord van Boatsetter
Thanks so much for this review, Marie! We hope to get you on the water again soon!
Antwoord van Boatsetter
Thanks so much for this review, James! We hope to get you on the water again soon!
Good experience in Florida
We rented a boat for the day in Florida. The boat was as advertised and performed well. Pick up and drop off were also smooth. I'd rent again with Boatsetter.
The app itself was helpful to find a boat to rent, but the booking process was a bit clunky. First, it wouldn't accept my Visa card because I have a Canadian address. This strikes me as a rookie mistake that should be easily fixed.
Beyond that, the app should have a section in your profile for "My Bookings", so you can easily find and manage all your past and upcoming reservations.
Other than that, it's a good service for people who want to avoid the commercial rental operations.
28 maart 2026
Antwoord van Boatsetter
Thank you for this review, Colin, and we're glad you had a good time! If there is anything we can assist you with in the future, please don't hesitate to reach out to us at contact@boatsetter.com. We hope to get you on the water again soon!
Antwoord van Boatsetter
Thanks so much for this review, Barry! We hope to get you on the water again soon!
Pontoon trip at Lake Pleasant
Company was very responsive and helpful from start to finish. Great boating experience!
23 maart 2026
Antwoord van Boatsetter
Thanks so much for this review, Bill! We're so glad you had a good experience!
Site was very easy to use and think it…
Site was very easy to use and think it has the potential to become the VRBO of boats.
Just make sure that the information being presented is accurate.
27 maart 2026
Antwoord van Boatsetter
Thanks so much for this review, Ellie! If there's anything else we can assist you with, please don't hesitate to reach out to us at contact@boatsetter.com. We hope to get you on the water again soon!
Great time boating on Lake Pleasant in…
Great time boating on Lake Pleasant in Arizona. Sandra, boat owner was very nice; she reviewed lake conditions/rules and sent us on our way. Fun Day in Arizona. Thank you.
27 maart 2026
Antwoord van Boatsetter
Thanks so much for this review, Christopher! We appreciate you being part of the Boatsetter community!
Loved crushing in John’s boat
Loved crushing in John’s boat. He was so helpful we thoroughly enjoyed cruising the Intercoastal. Thanks for a great time.
21 maart 2026
Antwoord van Boatsetter
Thanks so much for this review, Stacy! We hope to get you on the water again soon!
Great service
Great boat, great team. Amazing captain! They listen, they are helpful and super friendly. We had a fantastic time.
20 maart 2026
Antwoord van Boatsetter
Thanks so much for this review, Mili! We appreciate you being part of the Boatsetter community!
Antwoord van Boatsetter
Thanks so much for this review, Savannah! We're so glad you had a good experience.
Trust worthy
Captain John made it relaxing and comfortable! Awesome day! Couldn’t have been more perfect to be honest!!
23 maart 2026
Antwoord van Boatsetter
Thanks so much for this review, Stacy! We appreciate you being part of the Boatsetter community!
Antwoord van Boatsetter
Thanks so much for this review, Robert! We hope to get you on the water again soon!
Easy booking process
21 maart 2026
Antwoord van Boatsetter
Thanks so much for this review, Mark! We hope to get you on the water again soon!
If you can successfully hook up with the boat you win
A challenge to find the boat at the designated pickup spot - no way to connect via phone just emails- absolutely horrible. But after that, all great!
13 maart 2026
Antwoord van Boatsetter
Thank you for this review, Mickey. We are always looking for ways to improve the renter experience, so we appreciate you taking the time to provide this feedback. If there is anything else we can assist you with, please don't hesitate to reach out to us at contact@boatsetter.com. We hope to get you on the water again soon!
Antwoord van Boatsetter
Thanks so much for this review, Jose! We appreciate you being part of the Boatsetter community!
Wonderful all around and Ty was awesome!
16 maart 2026
Antwoord van Boatsetter
Thanks so much for this review, Susan! We're so glad you had a good experience!
Smooth rental process and great experience
Smooth rental process, boat as described, no hidden pricing (although they do charge a fee, which is made clear before payment). Was a very good experience!
6 maart 2026
Antwoord van Boatsetter
Thanks so much for this review! We hope to get you on the water again soon!
Great Company and Easy Process
We had a great experience overall and everything with Boatsetter went really smoothly. The booking process was easy, communication was good, and the entire experience was seamless from start to finish. Everything worked out perfectly and we were really happy with the company overall.
My only suggestion would be to make the $500 charge more obvious, maybe on a single page or in a clearer spot, because it was easy to miss. We were randomly charged $500 two days before and did not know what it was for, so we had to reach out and ask questions before finding out that it gets returned to your account a few days later. Making that clearer upfront would help avoid confusion and unnecessary stress. Other than that, everything was perfect.
12 maart 2026
Antwoord van Boatsetter
Thank you so much for this review, Anna! We're so glad you had a good experience. We are always looking for ways to improve the renter experience, so we appreciate you taking the time to provide this feedback, and we will forward it to our developers for future consideration. We hope to get you on the water again soon!
Easy to do… great boat rental
11 maart 2026
Antwoord van Boatsetter
Thanks so much for this review, Lisa! We're so glad you had a good time!
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