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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

DO NOT CONTACT THIS COMPANY. I was told I needed to sort somethings out my end first. Yep fine. I’ll call you when I have sorted it out. Now getting phones 3 times a week hounding me for the paperwo... Toon meer

Beoordeeld met 2 van de 5 sterren

Your call handler read through what was obviously a computer script much too fast. Anything I had to say was interrupted. Even after I stated that she had not let me finished, she continued to 'b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I would like to be honest about my opinion. The only part which i was very disapointed about was the boiler assesment. A gentleman man round to check where to fit our boiler he was very ignorant rushe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were shocked at the cost of a new potential boiler- quoted by the "leading provider". The process to access this scheme was managed by Boiler grants- reducing my stress. The assistant made the te... Toon meer

Bedrijfsgegevens

  1. Ketel- en verwarmingsdienst

Over Boiler Grants

Informatie afkomstig van verschillende externe bronnen

You could be entitled to a boiler replacement grant!
If you are receiving certain benefits you may qualify for a grant towards replacing your old boiler.
To be eligible you must be a homeowner or a private tenant (with permission from your landlord) and be in receipt of one or more of the following benefits which will be checked by us during your call:
  • Child Tax Credit + Annual household income is below a certain threshold (determined by how many people live in the property)
  • Working Tax Credit + Annual household income is below a certain threshold (determined by how many people live in the property)
  • Universal Credit + Monthly earned income is below a certain threshold (determined by how many people live in the property)
  • Income-related Employment and Support Allowance (ESA)
  • Income-based Job Seekers Allowance (JSA)
  • Income Support
  • Pension Credit (Guarantee credit only or both Guarantee Credit and Savings Credit)

Your boiler needs to be at least 8 years old.
It’s possible that the full cost of new boiler will be covered by the grant, but it’s more likely that you’ll need to pay something towards it.
In the event you don't qualify for a boiler grant we can still help with a low monthly cost option.
An inefficient boiler will be costing you hundreds of pounds per year in wasted energy.
Boiler Grants is part of the Holmes Media (UK) Ltd group.

Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

961 reviews

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2,0

Alle reviews

(961)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Initial contact re. boiler grant

I applied online today and was called a couple of hours later by a lady called Elsa who gave me all the information I needed in a very helpful and comprehensible way. Now awaiting contact by engineers and hoping all will go on in the same way.

13 februari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Give us a Chance!

Boiler Grants is great really!! Super idea etc and I have spoken to really nice people....The first person was SOOOO patient and helpful. . Mind you, the last lass I spoke to today was so busy and determined to read what was on her screen I literally couldn't get a word in edgewise!!! I think she forgot she was talking to a human being !!! Shame because otherwise a great experience to date....

27 januari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

The service has been excellent I am so pleased for their help and support as a single mum with no boiler I am so great full for the boiler grant offer. Thankyou

26 januari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant news about a grant for a boiler

I received a call within 10 minutes of searching the Internet for a boiler grant. I answered the call. The lady was extremely kind. Very well spoken. I understood all the terms. Made very clear to me. Excellent all round. I'd tell all my friends and family how pleased I was to talk about the whole package

26 januari 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not impressed,let me down massively !!!!!!

I don't no if the problem lies with the call staff or what,but I was at first very pleased with the initial call,until I received a further call later in the day,where it would appear that my post code,messed things up,as I live on the Isle of Wight, I was then not given the go ahead on my free boiler !!!
So not happy I am a heart patient,and a single Dad of 3 youngster's,and even that didn't seem to matter !!!!!
I wonder if you supply any gas or electric to homes on the Isle of Wight.
Yours
John Smith

7 januari 2017
Review zonder uitnodiging
Logo Boiler Grants

Antwoord van Boiler Grants

Hello John,

Please accept our apologies for your experience with Boiler Grants. This was our mistake as we should have checked the postcode more carefully in the call.

We recommend you getting in touch with the Energy Saving Advice Service as they offer free and impartial information about access to ECO and may be able to advise you further. They can be contacted on 0300 123 1234 (calls are charged at the standard national rates).

Again, please accept our apologies for any inconvenience caused.

Kind regards,
David Holmes

Beoordeeld met 5 van de 5 sterren

Spot on. Real help when you need it

We were shocked at the cost of a new potential boiler- quoted by the "leading provider". The process to access this scheme was managed by Boiler grants- reducing my stress. The assistant made the terms clear and the rules clear before the process started.
Also alternative support was offered- in case the grant wasn't finally given
Cheers

5 januari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful

I spoke to Elsa who was very polite and helpful. She explained all the criteria needed and arrange a visit from an installer. Thank ypou for your prompt action and excellent service.

23 december 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

" Review by Dr Michael Perry"

Hello to all, I contacted the company 2 weeks ago, but due to my admission to Hospital could not continue the dialog.
But today the Company and I picked up from our previous conversation.
Not only a short discussion but indeed positive as they held me on their records .

THANK YOU

22 december 2016
Review zonder uitnodiging

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