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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

High quality content easy accessible. That's what Bookboon is for me. Also our customer success manager Sohaib El Jarraz provides us on a monthly basis with interesting new content and an overview on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jeg har i forbindelse med eksamenslæsning på både 1., 2. og 3. semester på Erhvervsøkonomi, benyttet mig af bøger fra Bookboon. Min konklusion er, at bøgerne er af rigtig høj kvalitet. Jeg er næsten f... Toon meer

Beoordeeld met 3 van de 5 sterren

The integration of Bookboon into our LMS did not succeed which brought some disadvantages for us. Next to that, we would have loved to have this platform in an app. On the plus side, the content on t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Stefanie Gedding Sie ist meine Ansprechpartnerin und unterstützt Kühne ganz großartig. Sie schlägt interessante Themen vor und geht immer auf die Wünsche unseres Unternehmens ein. Die Zusammenarbeit... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Multimedia en elektronische boekenuitgeverij

Geschreven door het bedrijf

Empower your people with Access Bookboon, your online upskilling solution. Bookboon is a learner-focused tool designed to transform professional development into a personalised, engaging, and accessible experience. With expertly curated, multi-format content covering a wide range of topics, it enables employees to learn on-demand, at their own pace, and in a way that works best for them. With resources created by Subject Matter Experts (SMEs) and fresh content added weekly, Bookboon ensures your teams stay prepared to address the latest business challenges. Its diverse library—including live classes, eBooks, and audiobooks—provides an enjoyable learning experience tailored to the needs of today’s workforce, offering practical, bite-sized insights that empower employees to take control of their development. By fostering a culture of continuous learning, Bookboon helps organisations retain top talent, close skill gaps, and unlock the full potential of their teams.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

47 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(47)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service

I've had the great pleasure of working with Beatriz Gil for about three years. The labour union that I work for has about 17 000 members, and the Bookboon portfolio is one of our most popular benefits. Beatriz has consistently helped us to successfully present relevant content to our members. Her carefully tailored newsletters is in accordance with our highly diverse set of target groups, and she provides great ideas to boost performance - by understanding our audiences, and her valuable input on possibilities for our website and social media channels. Beatriz is always very helpful, service-minded, highly available to us, and is both efficient and quality-driven.

11 januari 2024
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Hi Håkon - Thanks so much for the exceptionally positive feedback about Beatriz. We really appreciate you taking the time to share this with us. We'll be sure to share your kind words with her; as we know she'll be thrilled to hear this. Thanks again, The Access Group

Beoordeeld met 5 van de 5 sterren

Chelsea is an amazing representative of…

Chelsea is an amazing representative of your brand. She is action oriented, friendly, and extremely helpful. She deserves a raise.

11 januari 2024
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Hi Marissa - That's such great feedback for Chelsea. Thank you so much. We'll be sure to share your kind words with her and the rest of the team. Have a great day, The Access Group

Beoordeeld met 5 van de 5 sterren

Lamb Weston EMEA about Daniela Herrera

Daniela Herrera is a great account manager. She is trustworthy and shares good ideas for the business.

Best regards,
Jet Delhij
Lamb Weston EMEA

11 januari 2024
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Hi Jet - Amazing feedback! Thanks so much for this. Daniela will be really pleased to hear how much value she is adding to your business, so we'll be sure to share your kind words with her. Thanks again, The Access Group

Beoordeeld met 5 van de 5 sterren

Brilliant resource with excellent customer engagement

The company I work for has been with Bookboon for just over a year. The customer service and engagement has been and continues to be excellent. We were well looked after by Nico K and Vera H for our onboarding, their communication was brilliant. Moving to our permanent account director, Beatriz Gil, was seamless. We meet regularly, she is always looking at ways to support us and engage our people in learning. She creates bespoke learning collections and marketing to meet our needs. I would definitely recommend working with Bookboon to meet your organisation learning needs.

11 januari 2024
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Good afternoon Jo - That's great feedback for the team; thank you so much. We're really pleased to hear how happy you are with the customer service and support you've received. We'll be sure to share your feedback, as we know it'll be greatly appreciated! Thanks again, The Access Group

Beoordeeld met 5 van de 5 sterren

Our company has been working with…

Our company has been working with Bookboon for a few years already and it has been a great experience! The content is always interesting and relevant to our needs. The account manager does a fabulous job, thank you!

11 januari 2024
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Hi Caroline - Thanks so much for leaving us a review. It's great to hear how happy you are with the Bookboon content and support you receive from your account manager. Thanks again, The Access Group

Beoordeeld met 5 van de 5 sterren

Having worked with Bookboon for…

Having worked with Bookboon for approximately a year, I have been impressed with their learning content and responsiveness to requests from all of the team that I deal with.

10 januari 2024
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Thanks for taking the time to share how impressed you are with Bookboon and the team, Sinead. It's great to hear and we really appreciate it. We'll be sure to share your feedback with the team. Have a great day, The Access Group

Beoordeeld met 5 van de 5 sterren

overall package is right

wide product range, good service

9 januari 2024
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Morning Ruth - Thank you for sharing your feedback with Bookboon. We really appreciate it. Have a great day, The Access Group

Beoordeeld met 5 van de 5 sterren

My experience bookboon and Kathi

My experience collaborating with Kathi from Bookboon has been excellent. She is super helpful and receptive to ideas and preferences. What's noteworthy is the flexibility to customize newsletters individually and the consistent incorporation of a specific theme each month adds a valuable touch to the communication. Working with her has proven to be both efficient and enjoyable, creating a positive and dynamic collaborative environment.

3 januari 2024
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Good morning Aybilge - Thank you for taking the time to share your experiences with Bookboon. It's great to hear how much value the newsletters are adding. We'll be sure to pass on your kind words to Kathi and the rest of the team. Thanks again & have a great day, The Access Group

Beoordeeld met 5 van de 5 sterren

Tolle Zusammenarbeit seit Jahren

Wir arbeiten seit vielen Jahren mit Bookboon zusammen und sind seitdem sehr zufrieden. Aktuell betreut uns Frau Ruperti, worüber wir auch sehr glücklich sind.

19 december 2023
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Hallo Miriam, vielen Dank, dass du deine Erfahrungen mit Bookboon teilst. Wir freuen uns sehr zu hören, wie zufrieden du mit dem Service bist , den du im Laufe der Jahre erhalten hast. Gerne geben wir dein Feedback an Katharina und den Rest des Teams weiter. Ich wünsche dir einen schönen Tag, The Access Group

Beoordeeld met 5 van de 5 sterren

Nice benefit for the employees

The usability and especially the service.
the Steiermärkische Bank und Sparkassen AG is blessed by the great support of Katharina Ruperti. She is an important part for the great success of this platform in our company.

14 december 2023
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Morning Martin - Thank you for sharing your feedback with Bookboon Learning and Katharina. We'll be sure to share your kind words with her and the wider team. Thanks again and have a great day, The Access Group

Beoordeeld met 5 van de 5 sterren

We are happy with the excellent support…

We are happy with the excellent support of our key account manager Katharina Ruperti and the topics covering trends and current topics.

13 december 2023
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Good morning Stephanie - It's great to hear how happy you are with the support you've received from Katharina! We'll be sure to share your feedback with her. Have a great day, The Access Group

Beoordeeld met 5 van de 5 sterren

Great customer focus!

Great customer focus!
The supplied newslettres are realy helpful, interesting and fit prefect for all occasions. Thank you, Kati!

8 december 2023
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Good morning Sara - Thank you so much for taking the time to share your positive experiences with Bookboon Learning. We'll be sure to share your kind words with Kati. Have a great day, The Access Group

Beoordeeld met 5 van de 5 sterren

Experience of Working with Bookboon Learning

Have been working with Bookboon for 1 year now and have found them very professional and helpful. They have been particularly efficient at putting together newsletters with recommended content for our learners. Having monthly catchups to look at uptake by our staff has also been insightful allowing us to see what staff are interested in.

6 oktober 2023
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Good morning Philip - Thank you for taking the time to share your experiences with Bookboon. We really appreciate it and we'll be sure to pass on your kind comments to the team. Have a great day, The Access Group

Beoordeeld met 1 van de 5 sterren

Bad organization. Ongoing fraud.

It may be possible that bookboon provides some legitimate services. I don't know. What I do know is that they have been fraudulently billing my card for months and will not stop. I don't know how they got my card number. I have never engaged their service. They have an AI bot that writes polite letters back to my queries. All along they continue their fraudulent billings. My guess is that is part of their business model. They've determined the exact amount they can fraudulent bill someone where they won't just cancel their card. They employ a polite customer service bot (named Punit DesAI) to string the victim along. A horrible little petty criminal organization. Hope they never get your card number!

19 september 2023
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Good morning Stephen - We're really sorry to read this feedback and to hear that you've had these issues. We'd like to discuss this with you so that we can work with you to rectify this. So, we've reached out to you via Trustpilot for your contact details. Thanks, The Access Group

Beoordeeld met 5 van de 5 sterren

Great support

Great support
I received great support from Beatriz Gil. She supplies newsletters, content and suggestions for related projects we are working on.
Bart

24 augustus 2023
Review zonder uitnodiging
Logo Access Bookboon

Antwoord van Access Bookboon

Good morning - Thank you for taking the time to share your positive experiences with Bookboon. We really appreciate it, and we'll be sure to share your feedback with Beatriz and the rest of the team. Thanks again, The Access Group

Beoordeeld met 1 van de 5 sterren

Stay Clear

Terrible company, very dishonest and manipulative. They will offer a cheap pilot. They offered me an extension on the pilot based in approval to trick into subscribing, and will not allow canceling.

I will be defending any action from them, but as a matter of principle, they cannot be allowed to conduct business in such bad faith.

I found other similar complaints online.

29 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

happy with the customer service

Bookboon is a good service for white papers and educational material for management and related topics. I started a free trial and wanted to delete it after I realised that my company has a co-operation with them already. I created a support ticket to delete my account and got a prompt response (a shoutout to Punit D.)... Done and dusted. :)

19 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Signed up for the free trial

Signed up for the free trial, very impressed with the content and website which is user friendly.

Excellent personal development tool with a wide range of books, topics and discussions to help enhance business knowledge and personal mastery.

4 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GO AND WORK HERE IT IS HANDS DOWN THE…

GO AND WORK HERE IT IS HANDS DOWN THE BEST COMPANY YOU WILL EVER WORK FOR. Very nice bosses and great people, I will never forget and sometimes when the rain beats down upon my window I glance at the bifurcating droplets trickling down the pane and shed a tear for the greatest job i ever had. 10/10.

18 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A messy experience

Stored my credit card details without permission. Unsubscribe link on their emails goes to 404 Not found page. Perhaps the most confusing website I've seen in a very long time

13 mei 2021
Logo Access Bookboon

Antwoord van Access Bookboon

We only store credit cards when you sign up for our Premium solution, which has a 30 days free trial, before you are charged anything. That is explained explicitly on the website, so please elaborate on why you were not aware that you were signing up to our premium service?
Thank you for letting us know about the unsubscribe link that does not work. We will look into that and fix that asap.

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