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Beoordeeld met 5 van de 5 sterren

We hired Boostly to help us optimize our website and take our business to the next level. From the initial interaction to the final training, everyone was personable knowledgeable and helpful. Communi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Anoop has been very helpful and responsive. He addressed my concerns promptly and resolved them quickly. I really appreciate his excellent support and assistance!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love Boostly they set up my website and help me with any issues I have, they respond quickly and efficiently, Nalla is great. Highly recommended!

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Mark, it’s been years. I paid Boostly approximately $3,000 for a website. Despite countless emails, direct messages, payment receipts, and refund requests, I have never received a website, a design, a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Internetmarketing
  2. ook in
  3. Marketingconsultant
  4. Webdesigner

Geschreven door het bedrijf

Boostly is the go-to solution for short-term rental hosts looking to take control of their bookings. We provide expertly designed websites, online training, and proven marketing strategies to help hospitality owners increase direct bookings and reduce reliance on OTAs. With years of experience and a track record of success, we empower hosts with the tools and confidence they need to grow their business. Founded by Mark Simpson, Boostly has helped thousands of hosts worldwide boost their revenue and online presence. Join the direct booking movement today. #BookDirect


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

750 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(750)

116 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Above and Beyond

Kent went out of his way to provide the assistance I needed. Thank you so much!

20 februari 2026
Review zonder uitnodiging
Logo Boostly

Antwoord van Boostly

Thank you! Kent is the best

Beoordeeld met 5 van de 5 sterren

I’m very happy with my Boostly direct…

I’m very happy with my Boostly direct booking website. Boostly Support has been super responsive and helpful with any issues, and the training resources are also really useful.

9 februari 2026
Review zonder uitnodiging
Logo Boostly

Antwoord van Boostly

Thank you, Adam!

Beoordeeld met 5 van de 5 sterren

Thats the way a support team should work!

Janeal from the Boostly website support team was nothing short of amazing. Quick to reply, quick to fix any issues I had, and happy to give different suggestions until I was completely satisfied. Thank you so very much for your help!

18 februari 2026
Review zonder uitnodiging
Logo Boostly

Antwoord van Boostly

Thank you Crystal, it's a pleasure to work with you

Beoordeeld met 4 van de 5 sterren

Basic with nothing new

While Nadine was very nice, the info she shared was not more than we already new and she also could not answer other questions and said she had limited experience....Thanks!

4 februari 2026
Review zonder uitnodiging
Logo Boostly

Antwoord van Boostly

Nadine is amazing. Excited to work more with you. Whatever the question was that Nadine didn't know, please reach out to me directly via mark@boostly.co.uk and i'll help

Beoordeeld met 5 van de 5 sterren

All very clear

All very clear and the list of 'homework' actions thankfully isn't too long!

20 januari 2026
Review zonder uitnodiging
Logo Boostly

Antwoord van Boostly

Thank you.

Beoordeeld met 1 van de 5 sterren

My trust in having Boostly as a…

My trust in having Boostly as a reliable partner is quickly dwindling. My website has been down. Customers cannot book. 6-8 times in the last year. Onetime is too much and there is zero since of urgency to make it right. Again.

18 januari 2026
Review zonder uitnodiging
Logo Boostly

Antwoord van Boostly

Hi Shane,

I’m genuinely sorry for the frustration this situation has caused. When a booking flow isn’t working as expected, especially during a peak or holiday period, that’s understandably stressful and not the experience we aim to deliver.

I do want to add some context for anyone reading this. Websites, booking engines, PMS connections, and payment gateways are all live systems. Just like Airbnb, Facebook, Instagram, or any other platform, occasional outages or disruptions can happen. What matters most is how quickly issues are identified, prioritised, and resolved.

In this case, the issue was flagged to our team and immediately treated as a priority. Our technical team has been actively investigating the booking flow behaviour to stabilise it and prevent recurrence, and we have been communicating directly with you throughout that process.

We take reliability seriously and we are here to support you long term, not disappear when something goes wrong. If there is ever a concern about urgency or communication, I want to know about it so we can address that directly and improve.

We appreciate the feedback, even when it’s tough to read, and we remain committed to getting things back on track and supporting your direct bookings properly.

Beoordeeld met 5 van de 5 sterren

Provided great insight

Provided great insight, guidance and coaching on our draft web site. Also outlined clear next steps based on our status.

5 januari 2026
Review zonder uitnodiging
Logo Boostly

Antwoord van Boostly

Thank you so much

Beoordeeld met 5 van de 5 sterren

Prompt and efficient

We have always received prompt responses to any queries, even when it turned out to be user error....

28 december 2025
Review zonder uitnodiging
Logo Boostly

Antwoord van Boostly

Thank you

Beoordeeld met 5 van de 5 sterren

Awesome website

The Boostly Team has gone above and beyond to make my website look terrific. thank you!

23 december 2025
Review zonder uitnodiging
Logo Boostly

Antwoord van Boostly

Thank you Libby!

Beoordeeld met 5 van de 5 sterren

Mark and team are grafters

Mark and team are grafters - they always turn up, they always keep going. They're informative, they're fun and they are a fantastic company to work with.

23 december 2025
Review zonder uitnodiging
Logo Boostly

Antwoord van Boostly

Thank you Sandie! It's been a pleasure working with you

Beoordeeld met 1 van de 5 sterren

Haven't used Boostly for years but…

Haven't used Boostly for years but looks like it has been hacked as last night I got a message from support with an attached PDF and a code to open it. One of reasons given for the price increases last year was new very secure servers....ummmm. Glad I didn't continue with this company as all trust disappeared long ago.

15 december 2025
Review zonder uitnodiging
Logo Boostly

Antwoord van Boostly

Thanks for raising this.

There was a brief server issue which we identified and acted on quickly. A small number of people received an email as a result, which was immediately cleaned up and clearly communicated once resolved. There was no ongoing risk.

We take security seriously and responded as soon as it was apparent.

Appreciate you sharing your experience, and we wish you all the best going forward.

Mark
Boostly

Beoordeeld met 1 van de 5 sterren

Worst customer service

Worst customer service. Actually non existent customer service. The only way to obtain support after your website is launched is through an email address to support. I sent emails starting in October 2025 with Loom videos as they said needed to be sent with a support email. I waited a week, never got a response. I continued to resend the emails starting October 30th. I did not get a response until December 4th. The response I got was “sorry for the delay, we found your emails in Spam”. For a company that only allows for email support, all of their clients emails should be in their contacts so it does not go to spam. I also sent over 15 emails and I find it hard to believe that all of them went to spam and no one checked spam for over a month. I do not recommend this company at all as my website was not functioning properly which was costing me money by people not able to book directly.

30 oktober 2025
Review zonder uitnodiging
Logo Boostly

Antwoord van Boostly

Hi Kimberley,

I’m really sorry about this — we dropped the ball.

Your emails feed into our Teamwork project system, and unfortunately we’ve discovered that messages landing in our Google Workspace spam folder weren’t coming through to us.

That’s not an excuse, and we fully hold our hands up.

I’m very sorry for your experience, and we’re putting steps in place to make sure this doesn’t happen again.

Beoordeeld met 5 van de 5 sterren

We were very satisfied Fast, Friendly, and Highly Reliable Servicewith both the…

We were very satisfied with both the support and the overall implementation. Communication was fast and reliable throughout the entire process, and all requests were handled promptly and professionally.

The team was always friendly and courteous, while staying clearly focused on the content and the actual goals of the project. The implementation of our direct booking website for apartments, fully aligned with our own corporate identity, was done with great care and attention to detail.

Overall, a very reliable and pleasant collaboration. We are extremely happy with the results and would definitely recommend working with them.

12 december 2025
Review zonder uitnodiging
Logo Boostly

Antwoord van Boostly

Thank you so much! I'ts been a pleasure to work with you

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