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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Legally cannot put in vehicle. After working with this company telling them the year make and model of my wife’s car, they failed to mention that LED bulbs in a halogen fixture are not compliant with... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing product and amazing customer service. I lost my receipt in my spam folder and sent an email to the bosilla team. They quickly found my order and sent me a new receipt. I love flipping from whi... Toon meer

Beoordeeld met 5 van de 5 sterren

These are by far the brightest bulbs I have found! I have tried many different brands and types in my Toyota 4Runner. Please note I did NOT choose the three-in-one fog/headlight BULB that they offer.... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent brightness and kelvin is as advertised. Also able to rotate bulb to face horizontally. Worked well in 1998 Land Cruiser headlight. Not only way better than stock bulbs, but also much brigh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Automaterialenwinkel

Informatie afkomstig van verschillende externe bronnen

BOSLLA is the world’s first multi-color LED headlight bulb that works perfectly in rainy, foggy, snowy, and sunny weather. We provide not only safe driving but also fun driving at night.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

124 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 29% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,4

Alle reviews

(124)

40 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

Ordered wrong lights for my truck

Ordered wrong lights for my truck, I reached out and they said they’ll help me exchange then, haven’t heard anything after 5 days

24 juli 2024
Logo Boslla

Antwoord van Boslla

Hi Brandon, we checked and our support team responded to you on August 12th, please check your mailbox, maybe the email was sent to the spam folder by mistake. Thank you.

Beoordeeld met 1 van de 5 sterren

Received incorrect items

Received incorrect items

20 juli 2024
Logo Boslla

Antwoord van Boslla

Hi Moises, please contact us at support@boslla.com and provide your order info as well as the items you received, we're ready to help. Thank you.

Beoordeeld met 5 van de 5 sterren

Better then expected

Lights are better then expected! Easy installation. Great product!

19 juli 2024
Logo Boslla

Antwoord van Boslla

We're thrilled that you love our lights. Thank you so much for your support!

Beoordeeld met 5 van de 5 sterren

Awesome products and super fast…

Awesome products and super fast shipping. I was able to easily find what bulbs I needed and sure enough they were perfect for my vehicle.

24 juli 2024
Logo Boslla

Antwoord van Boslla

Thank you so much for your kind words! We're thrilled to hear that you found the bulbs you needed quickly and that they were a perfect fit for your vehicle. Your satisfaction is our top priority, and we’re glad we could deliver on both products and service. If you need anything else or have any questions in the future, feel free to reach out. Safe driving!

Beoordeeld met 5 van de 5 sterren

Excelente producto

Excelente producto, buen tiempo de entrega expréss, excelente calidad de iluminación en el camino,

4 juli 2024
Logo Boslla

Antwoord van Boslla

¡Muchísimas gracias por tu reseña! Nos alegra saber que estás satisfecho con el producto y con el tiempo de entrega. Nos esforzamos por ofrecer la mejor calidad de iluminación y es genial saber que ha sido de tu agrado. Si necesitas algo más o tienes alguna pregunta, no dudes en contactarnos. ¡Gracias por confiar en nosotros!

Beoordeeld met 1 van de 5 sterren

Never received my order

Never received my order. Tracking number that was sent to me does not work. I have no idea where my order is or if I’ll ever receive it.

29 juni 2024
Logo Boslla

Antwoord van Boslla

Hi John, your package was delivered by DHL on 7/1, we hope you have received it and enjoy the lights. If you have any questions, please contact us at support@boslla.com. Thank you for your support of Boslla.

Beoordeeld met 1 van de 5 sterren

Ordered H11 color changing LED

Ordered H11 color changing LED, Paid an extra $20 for expedited shipping. I received the wrong item, H1 LED bulbs.

Tracking from aftership was worthless as it never provided any actual tracking information, telling me that it could not locate anything by the tracking number provided.

I am awaiting response to my return request. According too their website they expect me to pay shipping to return item because it is not defective. This is unacceptable but maybe they will waive that.

Seems to be a very poorly operated business.

18 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Abhorrent customer service

As another user has stated, they go above and beyond trying to prevent a refund. I ordered what was advertised as a reverse light (T15 912 921 LED Bulb T15 W16W Reverse Light Backup Light Turn Signal Bulb Trunk Cargo Light Bulb). When the bulbs came in, the LED's were red, not white. Sorry - the color is incorrect for the description of the application. None of the stated applicatinons would use a red bulb!
Their first reply was that I ordered "color red", and since it is not suitable for the application I ordered, "We'd love to help to check if it fits your other lights".
Next round was: "If you would like to return it, you will be responsible for the return shipping fee. Do your family or friends have the cars that can install the T15 bulbs? We can help to check the bulb fitment."
Next, "If you would like to return the T15, please send some pictures to us that we could check whether it's in good condition. We recommend you keep the T15 because you will be responsible for the return shipping fee if you would like to return it. Thank you in advance." This is after I told them that I have not taken it out of the original packaging.
Next, "We do understand your feeling. The T15 could use to Reverse Light Backup Light Turn Signal Bulb Trunk Cargo Light. The white one is out of stock now, only the red one is available at this moment.

According to our return policy, the customers will be asked for the pictures to check the bulbs' condition. After you send the picture to us, we will send you the RMA. Thank you for your patience and understanding."

Seriously? A red bulb as a Reverse Light, Backup Light, or Trunk Cargo Light? The only potential application would be a turn signal, and typically the color is done by the housing, not the bulb.

Not surprised that the reviews on their site are all positive. I posted a negative review and instead of addressing it, they scrubbed it.

Worst customer service I have ever experienced. The wrong product was ordered because the description of the product is misleading. The color selection is a small box, so one would not necessarily look for it.

In addition to these inexpensive ($20) bulbs, I ordered some more expensive LED lights which I have yet to install. I certainly hope I do not have any issues with them. Because, if I have to deal with their customer service and warranty, it wil be another $120 down the drain.

11 februari 2022
Review zonder uitnodiging
Logo Boslla

Antwoord van Boslla

Hi Benjamin,

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with [product/service].

We checked the product you mentioned, it can be used for Reverse Light Backup Light Tail Light and so on, and for Tail Light, it should be Red color, so there are different color options on the product page.

Let us make it up to you. We’ll be in touch today, and provide you with a good solution.

Thank you,
Boslla Team

Beoordeeld met 2 van de 5 sterren

Fun product, terrible quality

Great idea, I liked it so much I was one of the early supporters back in 2018. When I finally got them several months later for the first time Boslla was kind enough to swap bulb types as I ordered the wrong pair. Worked great in the car. Then not even a year later, both of the drivers failed and the lights stopped working. Okay, disappointed but they sent a replacement pair after I destroyed the ones I had. Fast forward a year later and one of the lights is starting to malfunction AGAIN.
They will not help me and only offered a small, 10% discount which is a joke considering I was one of their early supporters.
Since their bulbs don't last little over a year and they only give a 1 year warranty on the original purchase, not even if the replacements stop working within the same time frame as the first, you can expect to: Buy a new pair almost every year, expect them to fail and have Boslla not give two craps about you. They only want your money.
Our relationship = Here's a product that lasts only a year, then once they warranty it = here's the same pair of lights that'll only last you a year but you'll have to buy the next pair yourself even though it's our fault.
They need to invest in some quality control and if their bulbs were actually well made they would last longer than 1 year of occasional, weekend driving.

It's sad but since they won't help me I'll be going back to regular bulbs after these fail.

Fun product but bullsh*t warranty coverage.

8 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered some license plates lights and…

Ordered some license plates lights and didn't work. They try so hard to fight to not give me a refund on a 20$ purchase. They think I'm lying and don't trust on them when it comes to refunds.

21 juli 2020
Review zonder uitnodiging
Logo Boslla

Antwoord van Boslla

Hi Jezuz,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.

Please feel free to reach out to support@boslla.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Best regards,
Boslla Team

Beoordeeld met 3 van de 5 sterren

The web site orders what it wanta for u. I ordered 9004 and they email me saying i purchased 9007.

I place an order and use a discount code. I click on 9004 bulbs and place my order. All is well. Then i get a conf email stating that my purchase is good but telling me im having 9007 bulbs ordered. I didnt order that i ordered 9004. Does the system just randomly pick what they feel like sending u? Cuz now ima have to mail them back and pay restock fee. When i been emailing and calling all day to no get threw nor returned email or calls so they can fix it before it processes conpletely and send me the wrong bulbs. Im not happy at all.

29 april 2020
Review zonder uitnodiging
Logo Boslla

Antwoord van Boslla

Hi David,

The order notification directly comes from the order information, not randomly updated. Once we saw your inquiry, our support team has exchanged the right bulb model for you before shipping.

Thank you for your feedback, we have checked and confirmed the product number is in its right way.

Take care and stay safe, please.

Boslla Team

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