BPerfect Cosmetics Reviews 

I had a concern with a product and Ann from customer services was very prompt efficient and polite in helping me to resolve the issue.

First time in BPerfect last night (Glasgow, Braehead)
Found this store an inviting, chilled space with space to look around. No one pressuring me and I had time to look at the products I have seen many times online and wanted to see in real life.
I came away buying a Chrome foundation, mascara, and blusher due mainly to the friendliness and helpfulness of Jenna S.
I didn’t feel bombarded or intimated actually the complete opposite.
Used the products she helped me
Select today for work, and I have had 4 comments asking what different about me.
I now want it all, and I am rarely like that with a brand.
I’m a 49 year old woman who has always struggled finding products that work well for my skin and I have found it.
Thank you Jenna, and for BPerfect having a store in Glasgow.
I have been intrigued by your products but would never buy online, I want to feel and see the product.
So I have my main three staples, what’s next?
Concealer terrifies me and yet to find one that works for me. I now know where to come ❤️

Got a damaged powder, I emailed and customer services got back to me straight away. Very helpful very pleasant and gave me options of what I would like. Fantastic customer service from Deborah

Got a damaged product and the customer service Robyn was brilliant with her communication, very quick response, sorted out my issue and I was a happy customer, thanks Robyn

I stupidly didn't put my full address on my order so my delivery had to he sent back . But Deborah who I dealt with was very professional. And sorted it has arranged to resend it out to me also at no extra cost even tho it was my mistake. She was also very quick at replying to my emails. A pleasure to deal with . Great service love there stuff

Item came damaged, the team (specifically Deborah) were very quick to solve the issue were understanding and extremely apologetic. I am a frequent customer and this is the first time i have had a problem with a product but i am glad the team were so helpful.

Placed my first order and forgot to add the welcome code.
I emailled customer services and Ann got back to very quickly and kindly added the code and issued me a refund for the difference.
First class service :-)

Deborah was very helpful and fast at responding to my emails

Hi there I am so happy with my customer service from Robyn she was an absolute pleasure to talk to and solved the problem so speedily. It really means alot to me and I appreciate it so much in this day and age it's very hard to come by such wonderful nice people thank you again Robyn so much 🩷

I had a product from BPerfect and it became faulty but Deborah from customer service was so helpful and understanding and it was replaced within 24 hours.. great customer service from BPerfect team

Ordered the dream
Duo and when it came it was broken and I emailed them and I got a reply
Back straight away

Ordered some new products, item was missing so I emailed about it. The response was so quick and I got the item posted out quickly along with a freebie! Excellent customer service and will definitely continue to buy their wonderful products in the future

Deborah responded to my email very promptly and sorted it out for me. Excellent customer service.

Robyn responded promptly to my delivery issue and was very helpful ,

Deborah very promptly sorted a delivery problem for me when only one product arrived and not two as ordered. This customer service was absolutely excellent. Thank you

Deborah provided excellent customer service regarding a delivery issue, and I am very pleased with the outcome.

Deborah’s is so helpful and fixed my order massive thanks Deborah

Had a small problem with broken lids on fake tan sprays. As they were gifts I was slightly disappointed. Contacted customer services and Robyn responded promptly and courteously to request photos. I forwarded them (when I worked out how to do it!) and was delighted to hear 2 replacements were being sent out. Its a pity more companies didn't have that attitude to help the customers and Robyn was so apologetic and respectful and is a credit to the customer care team.
Many thanks

I have ordered many times from BPerfect & no problems today I was missing an item from my delivery I emailed & straight away Deborah contacted me & issue sorted straight away great service thankyou