Brothersintimeuk Reviews 

255
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Fantastic service from Giuseppe & the Brothers in Time team! Giuseppe was quick to respond to my initial enquiry, and once the purchase had been agreed, he kept me well updated on my order and the del... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a great experience with Brothers In Time. Genuinely knowledgeable and a pleasure to deal with. Highly Recommended! Thank you Giuseppe, hopefully that was the first of many deals.

Beoordeeld met 5 van de 5 sterren

Hi im writing this review because brothers in time are fantastic i live in cheshire they travelled to me to deliver my dream watch daytona panda as i couldnt get time to travel down to them i also t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Superb communication and advice throughout. Giuseppe kept me well informed as to the delivery process. I purchased a Rolex Hulk, at a very competitive price. I would definitely use BIT again. Nice tou... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Horlogerie

Geschreven door het bedrijf

Purveyors of Luxury Timepieces and specialised watches.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

255 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,9

Alle reviews

(255)

28 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Brothers in Time a company you can trust to fulfil…

I had been looking for a particular new Omega watch for some time but didnt want to afford a new one.
I saw what i wanted on their website and made contact. Giuseppe immediately responded and provided a professional service and with all the assurances i needed. It great to deal with such reliable people who do exactly what they promised. My watch when it arrived was ‘as new’ condition and certified.

25 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

From initial contact to completed sale, Brothers in Time were very helpful and knowledgeable. Easy transaction and very happy with my purchase. Many thanks. Will use again.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great place for special watches

Communication was swift and clear, the watch bracelet was adjusted to fit and despatch was quick and secure.
Delighted with the watch, definitely recommend this shop for special gifts.

5 november 2025
Review zonder uitnodiging
Logo Brothersintimeuk

Antwoord van Brothersintimeuk

It was our pleasure to assist you on your special watch purchase for your husband. I hope he enjoys the wearing such a beautiful timepiece.

Beoordeeld met 5 van de 5 sterren

Giuseppe made my first ever watch…

Giuseppe made my first ever watch purchase a pleasure. I had been saving up for a special gift to myself for my 40th birthday 🎁 and when I saw the unusual date just I knew that was the one! Thank you for all your kindness and being a LEGEND. Trust BIT and you won’t be disappointed. I felt all the way they wanted the best for me and my watch journey.

2 november 2025
Review zonder uitnodiging
Logo Brothersintimeuk

Antwoord van Brothersintimeuk

Your welcome Hannah, enjoy it.

Beoordeeld met 5 van de 5 sterren

Direct and very reasonable…

Giuseppe was direct and very reasonable to deal with. I would not hesitate to buy from him again.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van Brothersintimeuk

Was a pleasure to assist you on your recent acquisition.

Beoordeeld met 5 van de 5 sterren

Beautiful Rolex 14060M

Beautiful Rolex 14060M, exactly as described, fast delivery, and Giuseppe made the whole process very seamless. Thanks again

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Brothersintimeuk

It was our pleasure in assisting you on your watch journey.

Beoordeeld met 5 van de 5 sterren

Trustworthy

From start to finish from me purchasing a Rolex watch from the owner was a exceptional experience went like clockwork would do business again

14 oktober 2025
Review zonder uitnodiging
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Antwoord van Brothersintimeuk

Many thanks William, I hope your son enjoys the watch.

Regards,
Giuseppe

Beoordeeld met 1 van de 5 sterren

Beware

I bought an £8000 Rolex Milgauss from brothers in time which kept on stopping after a week of constant wear. I was treated like a liar by Giuseppe and not believed. The watch was returned three times and was told there was ‘nothing wrong with the watch’ and ‘we have had it serviced with our watch maker’ and the watch was returned to me with the same results, it kept on stopping. The warranty was not honoured and in the end had to have the watch serviced by Rolex at a cost of £570. Have had no problems since its service with Rolex. Be careful as the warranty isn’t worth the paper it’s written on!.

5 juli 2025
Review zonder uitnodiging
Logo Brothersintimeuk

Antwoord van Brothersintimeuk

Hi Richard, we are sorry you are unhappy with the service you received from Brothers In Time, however your trust pilot review is not strictly accurate. After purchasing a watch from us in October 2024 you contacted us in January 2025 to say the watch was intermittently stopping. You returned the watch to us and after us wearing it for 8 days constantly we could find no fault. We then took the watch to our watchmaker who looked at the movement and found no fault, and we also sent pictures of the movement to you. We also ran the watch on a timegrapher and it was running well within Rolex tolerance. We returned the watch to you. After 8 days you again claimed the watch was stopping and returned it to us a second time. Again we wore the watch for a week and it did not stop again but we also had the watch serviced for you free of charge just to be sure. After returning the watch to you again, you claimed it was stopping. As the watch had been returned twice, inspected by a professional watchmaker twice and no fault found we suggested that we take to watch to Rolex themselves for a service. It was agreed by yourself that if Rolex found no fault, you would pay for the service but if any fault was found with the watch Brothers in Time would cover the full bill. However, Rolex found no fault with the watch so as agreed you paid for the service. Therefore Richard I cannot see how you can say” the warranty is not worth the paper it is written on.” We took the watch back twice, paid for the postage both ways, paid for the initial inspection, the service the second time and agreed to pay for the Rolex service if any fault was found. As can be seen by our 220 Plus 5 star trust pilot reviews customer satisfaction is the most important aspect of our business. We pride ourselves on delivering the best service possible even if it is detrimental to our own profit. We are sorry you are unhappy about the service you received and everyone of course is entitled to their own opinion but Brothers in Time feel we did everything possible to assist you and have gone above and beyond a service you would have received anywhere else. Kind Regards Eren And Giuseppe

Beoordeeld met 5 van de 5 sterren

Superlative service

Excellent to deal with from start to finish. Professional, good knowledge and a lot of patience. Great communication - a very personalised service. Completely reliable. We would go to BIT again for another watch, should we want one. Thank you Giuseppe.

26 augustus 2025
Review zonder uitnodiging
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Antwoord van Brothersintimeuk

Thanks Bill, perhaps we can make the acquirement of your next timepiece possible.

Beoordeeld met 5 van de 5 sterren

A great experience and great product

Lots on information about the watch, in great condition and couldn’t have been more helpful. Very happy new owner for the watch!

10 augustus 2025
Review zonder uitnodiging
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Antwoord van Brothersintimeuk

Enjoy the watch Dee. Was our pleasure.

Beoordeeld met 5 van de 5 sterren

What are you waiting for, pull the trigger!

Great service all around. Communication was excellent across the board. Giuseppe was even happy to speak even when on a family holiday abroad. The watch arrived promptly having been well packaged. It was just as described as per the website, and the extensive high quality photos. I am delighted and would not hesitate to recommend. Great to buy a quality item from a fellow enthusiast. Thanks again!

29 juli 2025
Review zonder uitnodiging
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Antwoord van Brothersintimeuk

Enjoy the Buckley Dial Mark, such a lovely addition to any collection.

Beoordeeld met 5 van de 5 sterren

Outstanding service from start to finish

I recently bought a Rolex GMT from Brothers In Time and the experience was flawless. Giuseppe was incredibly helpful — fantastic communication, genuine advice, and went above and beyond to make sure everything was spot on. He even personally hand-delivered the watch to me during a trip to London, which really says it all about the level of service. The watch came with full provenance and was exactly as described — absolutely stunning. I’ll definitely be a returning customer and will be recommending Brothers In Time to friends without hesitation. Highly impressed.

3 augustus 2025
Review zonder uitnodiging
Logo Brothersintimeuk

Antwoord van Brothersintimeuk

Thanks Paul, enjoy that gorgeous GMT.

Beoordeeld met 5 van de 5 sterren

A trusted second hand luxury watch retailer

I can’t recommend Brothers In Time enough. I received a quality service from start to finish, and Giuseppe’s efficient communication gave me full confidence and trust in their services. I am now the proud owner of a gorgeous Rolex and it is exactly as described. I also very much valued the detailed description provided and the high resolution photography from many angles. I’m pleased I now have a reliable source of quality second hand luxury watches for the future. Thanks again!

29 juli 2025
Review zonder uitnodiging
Logo Brothersintimeuk

Antwoord van Brothersintimeuk

Enjoy the watch Elaine, such a lovely timepiece.

Beoordeeld met 5 van de 5 sterren

An Outstanding Experience

This was my first purchase from Brothers in Time, and I am pleased to say it was an outstanding experience from beginning to end. Communication from Giuseppe was exemplary, professional, prompt, and courteous throughout the entire process.

The watch arrived exactly as described, in excellent condition, and clearly handled and packaged with care.

This initial transaction has left a lasting impression, and I am confident it will not be my last. Thank you for the exceptional service.

11 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A huge thank you to Gisseppe and…

A huge thank you to Gisseppe and ‘Brothers in Time’ for another wonderful experience in purchasing a beautiful timepiece. From beginning to end I can’t recommend them highly enough, as you know trust and honesty is everything when you are purchasing a watch online. Extremely happy again, don’t think twice if you are buying or enquiring about a purchase, many thanks Gisseppe.

10 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rolex

Purchased a Rolex DayDate from Brother in Time, it was a great experience and very helpful and professional.

Darren

20 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Couldn’t have asked for a better experience

Couldn’t have asked for a better experience buying a high-end pre-owned watch. Giuseppe was honest from the start, quick to respond, and a pleasure to deal with. I was able to get the piece authenticated independently—and of course, it was 100% genuine. Wouldn’t hesitate to recommend.

23 mei 2025
Review zonder uitnodiging

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