Bupa Dental Care UK Reviews 

My dentist is both professional and honest and most importantly he has given me my smile back

Can’t help but feel like my dentist does what she has to and just the minimum. Gives vibes of not caring about me and really tries to rush though the apt

I’m often having to point out things she misses

Always a very professional approach by the whole team.
Ease of booking appointments, even in an emergency.
Caring attitudes and clear explanations of any work necessary or recommended.

Excellent service from staff and Dental workers. I have no problems with appointments to fit around work with parking available. I get good advice on my personal dental care/hygiene that will help my look after my smile. Thank you for your care over the years.

Lovly staff clean, cauldnt do enough to help.you

Very friendly and understanding staff.
Never a problem getting an appointment, and very accommodating when you require a prompt appointment.
Superb experience throughout,
Always have the same Dentist and Dental Nurse which is excellent for continuing patient care.

Superb - highly recommended

Saw Sarah the hygienist, fantastic treatment for a nervous patient.

Super and quick

Very pleasant staff good service would recommend

Extremely disappointing experience with Anne Heelan at Bupa Dental Care, Bank, London.

I attended a routine check-up with no tooth pain whatsoever. I was advised that I needed a filling, which I understood to be straightforward. Since that filling was placed approximately a month ago, I have experienced pain from the very beginning, and it has now become severe.

I tried to arrange a follow-up, but the dentist was on holiday, and I subsequently went away myself. I also reported the pain to the hygienist during my appointment.

On returning, I was told that the filling was close to the nerve and that I now need root-canal treatment. When I questioned this, Anne Heelan told me the nerve had not been visible on the X-ray. This explanation left me confused and deeply dissatisfied. I do not recall being warned before the filling that it was close to the nerve or that root-canal treatment might become necessary.

I understand that complications can happen, but I expected clear communication about the risks. Instead, I went from a painless routine check-up to a month of pain and the prospect of considerably more invasive treatment. My confidence in the care I received has been seriously damaged.

Now, on top of the pain, I am facing further treatment costs and the additional headache of trying to establish what happened and why these risks were not explained to me at the beginning. Having to spend more money, time and energy seeking answers has made an already upsetting experience even more stressful. I am extremely frustrated and disappointed.

I would like to praise Bupa Dental Care in Bristol.
Ever since I was little back in the 1960s I have had bad experiences with Dentists and because of that I didn't go to one for a very long time.
When a tooth chipped recently I decided to give Bupa a try and can honestly say that the experience I have had with Them has been First Class and worth every penny.
From start to finish They have been extremely Caring,Professional and Patient with Me.
I now have nice clean teeth all in good condition thanks to Them and cannot Praise and Recommend enough.

All staff were Friendly and helpful,
Surgery is clean and presentable,
They are Always happy to explain and offer advice,
I was Very happy with how everything went and
I felt that every person was professional and knew what they were doing.

Professional, friendly staff throughout the surgery, from reception to Dentist and his assistant.

Fast, efficient service from friendly, dedicated professionals.

Excellent service from this practice

Very experienced and professional team from the receptionist to the dental team

Staff are so helpful and friendly, my dentist and hygenist are always professional and pleased to see me. I am pleased to see them too!