Great items at a great price. I think delivery is a little steep though given the size and weight, but customer service is excellent. Would use again and recommend.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Everything is good about this company: v quick response to emails, answers the phone for real with helpful service, rapid turnaround of accurately cut metal (for me some modest orders of galvanised s... Toon meer
Bedrijf heeft geantwoord
I ordered some weathering steel for use as cladding for my home build office. BMO have kept in touch without being pushy since my initial enquiry and provided some useful information on the product.... Toon meer
Bedrijf heeft geantwoord
Decent sheet metal quality. However, my order was overlooked, as I needed to send a "where's my metal sheet" email. Oddly enough it was shipped the next day (!!) which was fine but delayed m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
From crafting to cladding, we supply sheet metal to artists, architects, auto repairers & more. We love metal and the amazing things people make with it.
Contactgegevens
Unit 26-29, Shelley Road, Newburn Industrial Estate, NE15 9RT, Newcastle upon Tyne, Verenigde Staten
- 01912 646464
- sales@buymetalonline.co.uk
- www.buymetalonline.co.uk
4,7
Uitstekend
2K reviews
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Antwoord van Buy Metal Online
Thank you for taking the time to leave us a 5* review! We really appreciate your feedback.
Kind Regards
The BMO Team
Antwoord van Buy Metal Online
Good Morning Anthony,
Thank you for taking the time to leave us a review, we appreciate your feedback as we are always looking to improve our service.
I'm sorry to hear you had troubles placing an order online. You can pay over the phone on card or by payment links as an alternative option for you.
The BMO Team
Good product well packaged but no…
Good product well packaged but no communication after initial sale about delivery dates/times at all.
15 oktober 2024
Antwoord van Buy Metal Online
Good Morning Antony,
Thank you for taking the time to leave us a review, we appreciate your feedback as we are always looking to improve our service.
We send a dispatch notification once your order has left us, this may have gone to your junk/spam folder. DX should have sent you tracking direct apologies on there behalf for not receiving a tracking link.
The BMO Team
Cutting process.
Accurately cut but hoped edges would be sawcut rather than guillotined.
1 oktober 2024
Antwoord van Buy Metal Online
Hi James,
Thank you for taking the time to leave us a 4* review we really appreciate it.
The BMO team
Antwoord van Buy Metal Online
Hi Alexis,
Thank you for taking the time to leave us a 4* review! We really appreciate your feedback. We would love to know how we could reach a 5* as we are always looking to improve our service.
Kind Regards
The BMO Team
A great company to do business with.
For my purchase of a thickness of mild stel sheet of a less than full sheet size I have been very impressed with the excellent price, robust packaging preventing any damage with fast affordable delivery.
I'll be retaining the companies details any such future such purchases in the future.
2 oktober 2024
Antwoord van Buy Metal Online
Hi Linda,
Thank you for taking the time to leave us a 5* review! We really appreciate your feedback. We look forward working with you again.
Kind Regards
The BMO Team
Straight forward could not have been…
Straight forward could not have been easier. Good job
19 september 2024
Antwoord van Buy Metal Online
Thank you for taking the time to leave us a 5* review! We really appreciate your feedback.
Kind Regards
The BMO Team
Fast delivery
Quick delivery, good contact with driver, value for money, well packages
18 september 2024
Antwoord van Buy Metal Online
Thank you for taking the time to leave us a 5* review! We really appreciate your feedback.
Kind Regards
The BMO Team
Fantastic service
Fantastic service, great prices quick delivery and excellent customer service
16 september 2024
Antwoord van Buy Metal Online
Thank you for taking the time to leave us a 5* review Glenn, this is really appreciated! We are pleased your order arrived quickly.
Kind Regards,
The BMO Team
Great
Great customer service. I got 3 stainless steel galvanised sheets with off cuts required. All good, product is really good quality. The only thing that I didn’t like it was the delivery, I chose to pay 15 pounds for tracking service but they didn’t give a estimated time, so please make clear that the tracking service does not give the ETA.
19 september 2024
Review zonder uitnodiging
Antwoord van Buy Metal Online
Hi Juliane,
Thank you for taking the time to leave a 5* review we really appreciate this. Thank you for feedback regarding delivery as we are always looking to improve our service.
The BMO Team
Ordered a sheet of steel for delivery
Ordered a sheet of steel for delivery,
Turned up and was all good,
Nice and easy to deal with and decent price.
Not much more I can say really, if you need metal, these are worth a shout.
11 september 2024
Antwoord van Buy Metal Online
Hi Andy,
Thank you for taking the time to leave us a 5* review! We really appreciate your feedback.
Kind Regards
The BMO Team
They provided exactly what was requested.
They provided exactly what was requested and communication was great from beginning to end.
Would definately use again.
10 september 2024
Antwoord van Buy Metal Online
Hi Keith,
Thank you for taking the time to leave us a 5* review we really value your positive feedback. We look forward working with you again.
The BMO Team
Antwoord van Buy Metal Online
Thank you for taking the time to leave us a 5* review we really value your positive feedback.
The BMO Team
Technical data on product and delivery update and time
Easy to find and interpret on line
23 augustus 2024
Antwoord van Buy Metal Online
Hi Nigel,
Thank you for taking the time to leave us a 5* review we really value your positive feedback.
The BMO Team
Super easy and great service
Super easy to order, fast easy delivery. I had a custom size cut and it came the perfect fit.
28 augustus 2024
Antwoord van Buy Metal Online
Hi Jenny,
Thank you for taking the time to leave us a 5* review we really value your positive feedback.
The BMO Team
Fast delivery and cut to size correctly.
27 augustus 2024
Antwoord van Buy Metal Online
Hi Robert,
Thank you for taking the time to leave us a 5* review we really value your positive feedback.
The BMO Team
Good and Bad !!
Decent sheet metal quality.
However, my order was overlooked, as I needed to send a "where's my metal sheet" email.
Oddly enough it was shipped the next day (!!) which was fine but delayed my project by a week.
£15 p&p is excessive for a 40" x 40" sheet of 0.8mm mild steel sheet, if ordering below the minimum cost for free postage.
Being emailed about 5x times for a purchase review, gives me the impression that Buy Metal Online is more interested in their star rating than customer service.
14 augustus 2024
Antwoord van Buy Metal Online
Good Morning,
Thanks so much for taking the time to review our service. As stated on our website our lead time is 3-5 working days from order, we managed to deliver your order within this time period. We do also offer an express service of 1-2 working days should you need it any sooner however this is more expensive.
Thanks again for your order!
The BMO team
Exactly what I ordered
Exactly what I ordered, cut to the exact size needed.
Helpful discussion and movement of my delivery date to suit me.
When the courier service missed a transfer, I was called to rearrange with an apology albeit not the supplier's fault.
Would definitely use again!!
13 augustus 2024
Antwoord van Buy Metal Online
Hi Julian,
Thank you for taking the time to leave us a 5* review we really value your positive feedback. We look forward working with you again.
The BMO Team
Antwoord van Buy Metal Online
Hi Pawel,
Thank you for taking the time to leave us a 5* review we really value your positive feedback.
The BMO Team
Avoid! I have not received the metal I bought…
I have not received the metal I bought (galvanised steel sheet). The customer number on the email the sent cuts off immediately and they have not respondeded to my email. I am starting a PayPal dispute
8 augustus 2024
Antwoord van Buy Metal Online
Good Morning Philip,
Thank you for taking the time to leave us a review; your feedback is welcome as we are always looking to improve our service.
Following your conversation with the customer service team yesterday, we would like to inform you that your order was dispatched two days after it was made. According to our tracking, delivery was attempted but unfortunately refused, resulting in the goods being returned to us. We have raised this failed delivery issue with DX, as they seem to have attempted delivery at the wrong address. We sincerely apologise on behalf of DX for this inconvenience.
Please be assured that your order is scheduled to be re-dispatched today for delivery tomorrow.
Thank you for your understanding and patience.
The BMO Team
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