Absolutely faultless from Caddy windows, all the way from quote to installation they were perfect. Greg worked with us to get the quote up and ready and there was no funny business or pressure from... Toon meer
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First class service, quick to respond to request, quick to quote, good communication regarding fitting date and work carried out professionally. Good price and all round good service. Recommended.
Bedrijf heeft geantwoord
Couldn't recommend Caddy Windows highly enough. Professional and stress free from start to finish. Windows are good quality. Mike was friendly, quick and left everything perfect
Bedrijf heeft geantwoord
We had the upstairs windows fitted over last few days by Sam at Caddy Windows. He was extremely professional, polite and worked tirelessly over the 2 days to ensure the work was completed well and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Caddy Windows is a family-run window and door company serving Bristol, Bath and the surrounding areas. Established in 1984, we have more than 40 years of experience supplying and installing high-quality windows and doors for homeowners across the region. We supply and install a wide range of uPVC and aluminium windows, including casement windows, flush windows and other styles to suit both traditional and modern homes. Our door range includes composite doors, French doors, sliding patio doors and aluminium bifold doors, with a wide choice of styles, colours and finishes available. From your initial enquiry and quotation through to survey, installation and aftercare, everything is handled by our experienced Bristol-based team. Our Sales Designers provide straightforward, professional advice to help you choose the right windows and doors for your home, without high-pressure sales tactics. Customers can also visit our Bristol window and door showroom, where we have a comprehensive range of products on display. You can see and compare windows, composite doors, bifold doors and other products in person and speak to our team about the options available for your home. As a long-established local double glazing company, our focus remains simple: quality products, professional installation and excellent customer service from start to finish. Whether you're replacing a single door or upgrading windows and doors throughout your home, Caddy Windows provides a complete local service across Bristol, Bath and the surrounding areas.
Contactgegevens
8 Enterprise Trade Centre, BS4 1UN, Bristol, Verenigd Koninkrijk
- 0117 966 9998
- sales@caddywindows.co.uk
- www.caddywindows.co.uk
4,9
Uitstekend
650 reviews
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Refit back door
Mark did a lovely job and left everything clean and tidy. He’s very professional, polite and courteous. Nothing was too much trouble for him.
Many thanks.
20 maart 2025
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Michael,
Thank you for your kind review! We’re so pleased to hear that Mark provided such a professional and courteous service while fitting your back door. It’s great to know that he took care to leave everything clean and tidy and went the extra mile to ensure everything was just right for you.
Your feedback means a lot to us, and we’ll be sure to pass on your appreciation to Mark. Thank you once again for choosing Caddy Windows—we truly appreciate your support!
Best regards,
The Caddy Windows Team
Fantastic service from beginning to…
Fantastic service from beginning to end. The installation exceeded expectations as I was expecting chipped plaster. But no, they left the decor looking as before. Lovely high quality origin front door. Top class customer service. I’ll be back to replace the windows soon. Thanks Caddy!
6 maart 2025
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Mark,
Thank you for your fantastic review! We’re absolutely delighted to hear that your experience with Caddy Windows was excellent from start to finish. It’s great to know that the installation exceeded your expectations and that our team took such care to leave your décor looking just as it was—attention to detail is something we always strive for.
We’re also thrilled that you’re happy with your high-quality Origin front door and that our customer service stood out to you. Your kind words mean a lot, and we truly appreciate your trust in us.
We look forward to helping you with your windows when the time comes—thank you again for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Excellent Experience
We had a new stable style front door fitted today.
Firstly it was two weeks earlier than expected and the fitter arrived earlier than scheduled. He was polite, hard working, tidy and executed the whole job perfectly with exceptional attention to detail. Thank you Mike, we are delighted.
A great experience with Caddy, would definitely recommend!
3 maart 2025
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Jill,
Thank you for your wonderful review! We're delighted to hear that your new stable-style front door was fitted ahead of schedule and that Mike provided such a professional and meticulous service.
It’s fantastic to know that everything was completed to a high standard with great attention to detail. We’ll be sure to pass on your kind words to Mike!
We truly appreciate your recommendation and for choosing Caddy Windows. Enjoy your new door!
Best regards,
The Caddy Windows Team
A great company
Our whole experience with caddy has been great. We had our entire house glazing replaced.
Mike was our fitter and he was superb - punctual, communicative and patient and kind with our 5 and 3 year olds!
4 februari 2025
Review zonder uitnodiging
Antwoord van Caddy Windows
Hi Martin,
Thank you for your wonderful review! We're delighted to hear that your experience with Caddy Windows was a great one and that you're happy with your full house glazing replacement.
A special thanks for recognising Mike—it's fantastic to hear he was punctual, communicative, and kind, especially with your little ones! We'll be sure to pass on your kind words to him.
We truly appreciate your support and for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Ben & Sam fitted 5 windows
Ben & Sam fitted 5 windows. They were very professional and gave an excellent service. Also, really pleased with the windows.
17 februari 2025
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear John,
Thank you for your review! We're delighted to hear that you're pleased with your new windows and that Ben & Sam provided a professional and excellent service. We’ll be sure to pass on your kind words to them.
If you ever need anything in the future, we’d be happy to help!
Best regards,
The Caddy Windows Team
Would highly recommend
Very happy with the new front door, above window and surround that has been supplied and fitted.
From the staff at the showroom to the fitter- everyone has been friendly, helpful and informative.
Having been let down by the fitters in previous companies for Windows, we wish to say what a great job has been done. The fitter spent a fair amount of time ensuring that the finish looked good outside and in.
Overall we would highly recommend
21 februari 2025
Review zonder uitnodiging
Antwoord van Caddy Windows
Thank you for your fantastic review! We're so pleased to hear that you're happy with your new front door, window, and surround. It's great to know that our showroom team and fitter provided a friendly, helpful, and informative service.
We understand how important a high-quality finish is, and we’re delighted that our fitter took the time to ensure everything looked perfect inside and out. Your recommendation means a lot to us—thank you for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Excellent
Really happy with our new door is really good quality and value for money.
The installation was really good down to smallest detail and the installer was excellent. This is our second choice for Caddy Windows and will certainly use them again
7 februari 2025
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Pete,
Thank you for your fantastic review! We’re so pleased to hear that you’re happy with your new door and found it to be great quality and value for money. It’s wonderful to know the installation met your expectations down to the smallest detail, and we’ll be sure to pass on your kind words to the installer.
We truly appreciate your continued trust in Caddy Windows, and we look forward to working with you again in the future!
Best regards,
The Caddy Windows Team
What a great service from the whole…
What a great service from the whole team. It’s a big purchase and so important to get it right. All the team I spoke to from the point of signing to installation has been great. Ben and his team (Sam and I think Charlie?!) really respectful and worked hard all day. Craig was amazing and helped to finalise all those little bits so it was 💯 great job from all of them. Big thank you from me.
14 januari 2025
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Jane,
Thank you for your wonderful review! We understand how important a big purchase like this is, and we’re delighted that our team provided you with great service from start to finish.
It’s fantastic to hear that Ben, Sam, and Charlie worked so hard and that Craig ensured everything was perfect. We’ll be sure to pass on your kind words to them!
We truly appreciate your support and hope you enjoy your new installation for many years to come.
Best regards,
The Caddy Windows Team
Proper job
All staff we have been engaged with have been professional and a pleasure to deal with. Two doors were fitted by Mike, who arrived at the stipulated time. Installed perfectly and tidied the site when completed. We would not hesitate to use Caddy Windows again and would recommend to others.
28 januari 2025
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear John,
Thank you for your fantastic review! We’re so pleased to hear that you found our team professional and a pleasure to deal with. It’s great to know that Mike did an excellent job fitting your doors and left everything tidy.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Best regards,
The Caddy Windows Team
Caddy fitted my new front door and it…
Caddy fitted my new front door and it looks amazing. From the initial quote to install can’t thank the caddy team enough for the communication throughout and the fitter Mike was excellent a true tradesman. It was so nice to deal with such a professional business and local. Thanks and will be back in the future.
17 januari 2025
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Jo,
Thank you so much for your fantastic review! We’re thrilled to hear that you’re happy with your new front door and that the communication throughout the process met your expectations. Mike will be pleased to know you were impressed with his work—he truly is a skilled tradesman.
It’s great to know you had such a positive experience with us, and we’re honoured to be your local choice. We look forward to working with you again in the future.
Best regards,
The Caddy Windows Team
Great service
Great service - We had front (including two bays), upstairs & side windows + front door fitted in December.
This was the second time we used Caddy Windows last year for two of our family's houses.
Thanks to Ben & Sam (& the their helpers) for finishing the fitting on time!
2 december 2024
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Paul,
Thank you so much for your glowing review! We’re delighted to hear that you chose Caddy Windows not just once but twice last year for your family’s homes—it’s always a pleasure to have returning customers.
Ben, Sam, and the team will be thrilled to know their hard work and timely fitting made a positive impression. Your support and kind words mean a great deal to us.
If there’s anything else we can assist with in the future, please don’t hesitate to get in touch.
Best regards,
The Caddy Windows Team
Efficient and professional window installation
We recently had our windows installed by Caddy Windows, and the experience was fantastic from start to finish. Dan and Jamie were amazing from the quotation side and were happy to answer my many questions! And Mark and Kieron were incredibly professional, arriving on time and working efficiently throughout the installation process. They were respectful of our home, ensuring everything was kept clean and tidy and the quality of the windows is outstanding. The staff at Caddy Windows were always available to answer our questions and respond times are great, their friendly and knowledgeable approach made the entire process smooth and stress-free.
Overall, we highly recommend Caddy Windows to anyone looking for high-quality window installation. Their professionalism, quality products, and exceptional customer service truly set them apart.
31 oktober 2024
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Cheryl,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that your experience with Caddy Windows was smooth and stress-free from start to finish. Dan and Jamie will be thrilled to know they could assist you with your questions, and Mark and Kieron will appreciate your kind words about their professionalism and efficiency.
We’re proud to provide high-quality products and exceptional customer service, and it’s wonderful to know you were pleased with both. Your recommendation means a lot to us, and if you need anything else in the future, please don’t hesitate to get in touch.
Best regards,
The Caddy Windows Team
Great job
Prompt arrival, efficient work, personable professional & tidied up afterwards. Highly recommended and will use for future work
6 december 2024
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Chris,
Thank you for your fantastic review! We’re thrilled to hear that you were pleased with the prompt arrival, efficient work, and professionalism of our team. It’s great to know that we left the area tidy and that you’re already thinking of using us for future work.
Your recommendation means a lot to us, and we look forward to working with you again. If you need anything else, please don’t hesitate to get in touch.
Best regards,
The Caddy Windows Team
Very poor after care service
Very poor after care service
I contacted Caddy Windows to fit 9 PVC windows and 2 doors, February 2020. Initially everything seemed fine, but around December 2023 I started to see a lot of damp around the windows and doors. I contacted Caddy Windows January 2024 to ask them to have a look, and they told me the problem was my paint? Very disingenuous. Unsure of how internal paint could cause damp around the windows and doors. I had an Independent Property Surveyors who is a member of The Royal Institute of Chartered Surveyors (RICS) to survey the windows and doors. Who found that the sealant around all my windows and doors had failed.
When I asked Caddy Windows to put it right, they refused saying that they only do a 12-month warranty on this, not the 10-year warranty in bold on their website.
The initial offer from Caddy Windows they would do the repairs at a cost to me for £240 and they would not reimburse me for the surveyor’s fee of £450.00.
Caddy Windows have queried the surveyors report implying that the report was not through and that there are other defects in the property causing the damp around the windows and doors. They have refused to take ownership of the problem.
I am now faced with having to pay a more reputable company to put this right and going through the court to get the money back from this unprofessional window company. Caddy Windows need to read and fully understand the Consumer Rights Act 2015.
From my experience I would not recommend this company, very poor after sales service and abdication of responsibility. Extremely disappointed.
17 januari 2024
Review zonder uitnodiging
Excellent company in all regards
Excellent company in all regards: timely, efficient, good workmanship and workmen, and materials.
22 november 2024
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Fredrick,
Thank you for your fantastic 5-star review! We’re thrilled to hear that you found every aspect of our service to be excellent, from our timeliness and efficiency to the quality of our workmanship, team, and materials.
Your kind words mean a lot to us, and we’re so glad you had a positive experience. If there’s anything else we can assist with in the future, please don’t hesitate to get in touch.
Best regards,
The Caddy Windows Team
Great correspondence and professional…
Great correspondence and professional advice.
2 september 2024
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Matt,
Thank you for your 5-star review! We’re delighted to hear that you appreciated our great correspondence and professional advice. Ensuring our customers feel supported and informed is always a priority for us.
If you need any further assistance or have more projects in mind, we’re here to help. Thanks again for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Easy and quick purchase
Lee is a real gentleman.
Answered all my questions and took my order straight away.
I have collected it in a week
Friendly staff and quick turnaround.
Would recommend
Thanks
13 september 2024
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Mirek,
Thank you for your fantastic review! We’re delighted to hear that your trade order was handled smoothly and efficiently. Lee, our Trade Manager, takes pride in providing professional and prompt service, and we’re glad he was able to answer all your questions and process your order so quickly.
It’s wonderful to know you appreciated the friendly team and quick turnaround. Thank you for your kind recommendation, and if you need any further assistance with trade orders, don’t hesitate to reach out.
Best regards,
The Caddy Windows Team
Lovely team who were professional and…
Lovely team who were professional and friendly.
The windows are perfect and the joinery needed ( big bay ) spot on.
Thoughtful about clearing up too!
7 november 2024
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Amanda,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re pleased with your new windows and the precise joinery for your big bay. It’s great to know our team’s professionalism, friendliness, and thoughtful clean-up left a positive impression.
Your feedback means a lot to us, and we’re so glad you’re happy with the results. If you ever need anything else, please don’t hesitate to get in touch.
Best regards,
The Caddy Windows Team
New front door
Really pleased with our new front door, both the process of buying it to the installation.
25 oktober 2024
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear M Small,
Thank you for your fantastic 5-star review! We’re delighted to hear that you’re pleased with your new front door and that the process from purchase to installation met your expectations.
Your feedback means a lot to us, and if you ever need further assistance, please don’t hesitate to reach out. Thanks again for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
Great service from Caddy Windows…
Great service from Caddy Windows from start to finish.
Greg listened to our needs and gave us a great service providing options as we decided what we wanted to go for.
When it came to the fitting this high quality service continued with Rich and Sam. Extremely friendly yet still very professional, I was able to chat through with them a few things ahead of the install which was great. They carried out the work to a high standard and took the old windows and doors with them when they left.
Since the install we’ve had lots of compliments on the new windows and door and are extremely pleased we decided to get them changed.
9 oktober 2024
Review zonder uitnodiging
Antwoord van Caddy Windows
Dear Andy,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you received great service from start to finish. It’s wonderful to know that Greg was able to listen to your needs and provide helpful options as you made your decision.
We’re equally pleased that Rich and Sam continued that high level of service during the fitting. Their friendly yet professional approach, combined with their attention to detail, is something we take pride in. It’s great to hear the work was carried out to your satisfaction and that you’ve already received compliments on your new windows and door!
If you ever need anything else, please don’t hesitate to get in touch. Thanks again for choosing Caddy Windows!
Best regards,
The Caddy Windows Team
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