Jason did a great job of tracking the shipment, kept me informed and masde sure I was happy withe delievery. The delivery people arrived on time unpaked the Dryer and set it inplace, removed thev old... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Unfortunately you guys selling appliances which you don’t have on stock Doing that causing confusion for many of who us who are not buying appliances every month or every day. By selling us appliances... Toon meer
They are very accessible I looked on their site on the Wednesday picked my dryer and it was in my basement on the Friday. When ordering the dryer online I missed putting my number of my ho... Toon meer
Bedrijf heeft geantwoord
Decided to have CAS as my go to place for appliances. Fortunately I had the pleasure of meeting and dealing with Jason Boyer. Service was great, patience by staff was commendable and delivery guy... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Canadian Appliance Source - Barrie
Geschreven door het bedrijf
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Contactgegevens
468 Bayfield St, Unit 2, L4M5A2, Barrie, ON, Canada
- 7059996074
4,8
Uitstekend
3K reviews
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Everything perfectly fine....purchase…
Everything perfectly fine....purchase easy....I had purchased 3 prior itmes over year ago. Was very happy with service and delivery.. So repeat custom...everything was great !
25 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hello Nancy
We love seeing returning faces and are thrilled that our straightforward purchasing process and logistics team met your expectations once again.
We look forward to continuing to serve you on all your future visits!
Cheers,
CAS
Antwoord van Canadian Appliance Source - Barrie
Hello Amjad
We are delighted that our team could keep your experience so completely seamless and ensure your order arrived rapidly.
We look forward to welcoming you back to our Barrie location down the road!
Kind regards,
CAS
Had my appliances in stock or only had…
Had my appliances in stock or only had to wait a week. Lots of communication from the Salesperson Jason Lamoureux as to when my appliances were being delivered. Secondly all the delivery staff were friendly, respectful and punctual. Definitely will recommend this store😊
25 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hello Lucinda
We are thrilled to hear that Jason kept you so well-informed about your delivery timeline and that our logistics team arrived precisely on schedule.
We look forward to seeing you at the store for your next upgrade!
Warm regards,
CAS
As I knew what I wanted and there was a…
As I knew what I wanted and there was a floor model for me to see it made it easy for the salesman , Rico , to give me all the pertinant information regarding the purchace . In addition, he took the time required to answer all of my questions and all arrangements were followed through without a hitch.
1 juli 2026
Antwoord van Canadian Appliance Source - Barrie
Hello Kathleen
We are glad that Rico was able to use our floor display to provide all the essential details you needed and resolve your questions seamlessly.
We look forward to welcoming you back to our Barrie location down the road!
Best,
CAS
Our sales person….Tavish Newman
Our sales person….Tavish Newman. In The past two years, because of his good advice and service, we havé purchased a refridgerator, a stove and microwave and now a washer and dryer. We havé once moré Appliance to replace when it is no longer working and thatbis a dish washer. When that Time comes i will be seeing Tavish for advice and purchasing.
We are very happy with The Appliance we havé purchased so far.
29 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hello Sandra
We love seeing returning faces and are so incredibly proud that Tavish has consistently provided such reliable guidance for your home over the last two years.
We look forward to seeing you at the store whenever you are ready to tackle that final appliance upgrade!
All the best,
CAS
The delivery came on time and the…
The delivery came on time and the driver and assistant were quick and efficient!
20 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Alister,
Thank you for your kind review and for choosing CAS! We're glad to hear your delivery arrived on time and that our team was quick and efficient. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends!
CAS
Great experience with CAS
Our rep Sam was very helpful and responsive, He helped find the right fridge at a good price. Delivery crew was on time, efficient and careful.
27 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Marc,
Thank you for your kind review and for choosing CAS! We're delighted to hear Sam helped you find the right fridge at a great price and that our delivery team provided timely, careful service. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends. Enjoy your new fridge!
CAS
This is our second time buying for the…
This is our second time buying for the Barrie store. We purchased again thru Jason Boyer and I would recommend him highly to anyone. Nothing but first class.
26 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Paul & Melissa,
Thank you for your continued support and for choosing CAS again! We're thrilled to hear Jason Boyer provided another first-class experience for you. We truly appreciate your repeat business, look forward to serving you again, and hope you'll continue recommending CAS to your family and friends!
CAS
Exactly what we wanted
Exactly what we wanted, when we wanted it and a good price. Great communication from delivery service. Professional and efficient
26 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Marie/Rob,
Thank you for your great review and for choosing CAS! We're happy to hear everything met your expectations, with timely delivery, good pricing, and clear communication from our team. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!
CAS
We knew the exact appliances we wanted…
We knew the exact appliances we wanted and they were delivered quickly after being ordered because they were not in the store. We only had to be without a dryer for a short period of time.
25 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Pat,
Thank you for your kind review and for choosing CAS! We're glad we could get your appliances delivered quickly and help minimize the time without your dryer. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!
CAS
The agent was great in helping to place…
The agent was great in helping to place our order. Free Delivery was on time, efficient and courteous. The whole process was easy.
25 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Thomas,
Thank you for your kind review and for choosing CAS! We're happy to hear our agent made the ordering process easy and that your delivery was on time, efficient, and courteous. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!
CAS
Sam knew his stuff
Sam knew his stuff. We bought a washer and dryer that he recommended and so far I’m loving it.
25 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Evelyn,
Thank you for your kind review and for choosing CAS! We're glad to hear Sam was able to guide you to the right washer and dryer, and that you're enjoying them so far. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!
CAS
Our salesman was knowledgeable
Our salesman was knowledgeable, pointed me in the direction of what I was asking for.
17 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Robin,
Thank you for your kind review! We’re glad to hear our salesman was knowledgeable and helped guide you to the right choice. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Lots of stock.
Great information, service and delivery. Easy shopping. Great product knowledge. Friendly staff and great to deal with. Efficient and fast delivery service.
24 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Shirley,
Thank you for your wonderful review! We’re glad to hear you enjoyed the easy shopping experience, great product knowledge, friendly service, and efficient delivery. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Great price and quick delivery
Great price and quick delivery. The gentleman delivering the fridge were polite and very quick to set up!
21 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Kim,
We're so glad you found a great price and had quick delivery. We appreciate your kind words about our delivery team!
CAS
Antwoord van Canadian Appliance Source - Barrie
Bonjour Alain,
Merci d’avoir choisi CAS! Nous sommes heureux d’apprendre que notre équipe de livraison a été ponctuelle et courtoise. Nous apprécions votre confiance, avons hâte de vous servir à nouveau et vous remercions de recommander CAS à votre famille et à vos amis.
CAS
Rico was an exceptional sales…
Rico was an exceptional sales representative. He was attentive and knowledgeable. Delivery was quick and easy!
19 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Joey,
Thank you for choosing CAS! We're delighted to hear that Rico provided attentive and knowledgeable service and that your delivery experience was quick and easy. We truly appreciate your business, look forward to serving you again, and would be grateful if you recommend CAS to your family and friends.
CAS
Love my new Washer.
Great customer service. Prompt service. Delivery two days after ordering. Great delivery men.
11 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Marie,
Thank you for your kind review! We're glad to hear you were pleased with our customer service and fast, prompt delivery. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.
CAS
Bought online and scheduled a delivery…
Bought online and scheduled a delivery date. I got a text the day before with a three hour time frame for delivery. My washer arrived perfectly on time and the delivery crew were polite and respectful. Very pleased with the ease of purchase.
17 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Cathy,
Thank you for choosing CAS and for your kind feedback! We're glad to hear your online purchase and delivery experience was smooth and convenient, and that our delivery team arrived on time and was polite and respectful. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
The salesperson I dealt with was…
The salesperson I dealt with was knowledgeable and helpful in recommending a freezer that would fit my needs. Delivery was on time.
11 juni 2026
Antwoord van Canadian Appliance Source - Barrie
Hi Diana,
Thank you for choosing CAS and for your kind feedback! We're glad to hear our salesperson was knowledgeable and helped you find the right freezer for your needs, and that your delivery arrived on time. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
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