Pricing was excellent. Randeen made the buying decision easy. No pressure. The order was delivered on time and professionally. They even removed the old appliances at no extra cost.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Store was conveniently located. Sales Rep Randeen Saunders was knowledgeable; offered sound guidance when selecting the appliance. Delivery lead time was good. Delivery service was excellent. Don... Toon meer
Bedrijf heeft geantwoord
I needed a new washing machine ASAP. I was already grumpy heading out with the wife to make another appliance purchase and be hassled by a salesman. I hate these necessary purchases however , I bought... Toon meer
Bedrijf heeft geantwoord
Randeen, our representative, was very helpful and always wanting to help. We ran into some product availability issues and he was there to make sure everything worked out, and in the end our appliance... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Canadian Appliance Source - Milton
Geschreven door het bedrijf
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Contactgegevens
850 Main St E, Unit 9A, L9T0J4, Milton, ON, Canada
- 9052251575
4,7
Uitstekend
167 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
New Bosch 300 dishwasher
My delivery team and installer were all terrific. Kept a clean workspace. We’re efficient and friendly. Highly recommend.
7 juli 2026
Antwoord van Canadian Appliance Source - Milton
Hello Maureen
Thank you for choosing us for your appliance installation. We look forward to serving you again on your next upgrade!
Best treats,
CAS
Great experience
25 juni 2026
Antwoord van Canadian Appliance Source - Milton
Hello Ardi
We are absolutely delighted to hear that you had such a wonderful experience with our team.
We look forward to working with you again in the future!
Cheers,
CAS
Great service and fast delivery with no…
Great service and fast delivery with no issues. Shout out to Angela Galbraith at the Milton, ON branch. She was as always amazing.
24 juni 2026
Antwoord van Canadian Appliance Source - Milton
Hello Imad
We are incredibly grateful for your continued support and will be sure to pass your wonderful shout-out along to Angela at our Milton branch.
We look forward to seeing you at the store for your future upgrades!
Cheers,
CAS
Antwoord van Canadian Appliance Source - Milton
Hello Jennifer
We are proud that our team provided such an honest and reliable experience for you.
We look forward to working with you again down the road!
Salutations,
CAS
Exceptional customer service and available product
Found the exact microwave to fit it in my kitchen. Exceptional customer service!
25 juni 2026
Antwoord van Canadian Appliance Source - Milton
Hi Jeff,
Thank you for your kind review and for choosing CAS! We're glad you were able to find the perfect microwave for your kitchen and that our team provided exceptional customer service. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!
CAS
Really great professional service with…
Really great professional service with detailed explanations from Isaiah regarding the sale of the appliances that I required.
11 juni 2026
Antwoord van Canadian Appliance Source - Milton
Hi Michael,
Thank you for your kind feedback! We're delighted to hear our team provided professional service and detailed explanations. We appreciate your business.
CAS
Everything went great!
Everything went great!
Isaiah Mackay helped me choose the right appliances and my wife and I couldn’t be happier.
Thanks Isaiah!
20 juni 2026
Antwoord van Canadian Appliance Source - Milton
Hi Jason,
Thank you for your wonderful feedback! We're delighted to hear that Isaiah Mackay helped you find the right appliances and that you and your wife are so happy with your purchase. We truly appreciate your business and thank you for choosing CAS. We look forward to serving you again in the future, and we'd be grateful if you shared your experience with family and friends!
CAS
Antwoord van Canadian Appliance Source - Milton
Hi Mike,
Thank you for your feedback! We're glad you were happy with the service you received. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to your family and friends!
CAS
Good service.
7 juni 2026
Antwoord van Canadian Appliance Source - Milton
Hi Hayat,
We're glad you had a great experience. We appreciate your kind words.
CAS
Our account executive Randeen Saunders…
Our account executive Randeen Saunders was very helpful with what model would suit us and we are very happy
6 juni 2026
Antwoord van Canadian Appliance Source - Milton
Hi Kelly,
Thank you for your kind review and for choosing CAS! We're delighted to hear that Randeen was able to help you find the right model and that you're happy with your purchase. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your appliance needs, and feel free to recommend us to family and friends!
CAS
From the sales center all the way to…
From the sales center all the way to delivery, customer service and installation, no problem..
30 mei 2026
Antwoord van Canadian Appliance Source - Milton
Hello Chioma,
We try our best to make sure every single step of the process is completely seamless, and we are delighted that everything went well from start to finish.
We look forward to working with you again down the line.
Best regards,
CAS
5 Star company !!!
Customer service was excellent! Knowledgeable and an ability to work with me and my needs>. Delivery was exceptional as well! Delivery was on time and done quickly. Lovely people to work with
23 mei 2026
Antwoord van Canadian Appliance Source - Milton
Hi Rose,
Thank you for choosing CAS! We’re so glad to hear you had an excellent experience with our customer service team and that the delivery was on time, efficient, and smooth. We truly appreciate your business and look forward to serving you again in the future — and please feel free to recommend CAS to your family and friends!
CAS
I ordered online and Ray was very…
I ordered online and Ray was very helpful. The delivery team was speedy and set up my washer with ease. The whole process was very professional. I will definitely purchase from this store again.
12 mei 2026
Antwoord van Canadian Appliance Source - Milton
Hi Marijke,
Thank you for your kind review! We’re glad to hear Ray was helpful with your order and that our delivery team provided a fast and professional setup for your washer. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!
CAS
Randeen and CAS provided great service
Randeen, our representative, was very helpful and always wanting to help. We ran into some product availability issues and he was there to make sure everything worked out, and in the end our appliances arrived as promised. This is our second time working with CAS and Randeen (we replaced our laundry room appliances a few months ago) and if we need other appliances some day, I’ll certainly come back.
16 mei 2026
Antwoord van Canadian Appliance Source - Milton
Hi Stephen,
Thank you for your continued trust in CAS and for sharing your experience. We’re glad Randeen was able to support you through the availability challenges and ensure everything was delivered as promised. We truly appreciate your business and look forward to serving you again—please feel free to recommend CAS to your family and friends.
CAS
Good help from sales
27 april 2026
Antwoord van Canadian Appliance Source - Milton
Hi Ralph,
We're glad our sales team provided helpful assistance. Thank you for your positive feedback!
CAS
Antwoord van Canadian Appliance Source - Milton
Hi Lucy,
We're so happy to hear the appliance is exactly what you wanted and that the delivery process went smoothly! We appreciate your positive feedback!
CAS
Salesperson was professional and…
Salesperson was professional and helpful. We wanted a stove model that slid on top of the granite countertop. That is what we thought we were getting but that was not what was delivered. The delivered model however did agree with what was stated on the order request. We did not send it back.
23 april 2026
They handled my appliance orders with…
They handled my appliance orders with care and attention. Go through every appliance and pick up the best fit for me. They placed my order, and the next day it was delivered to my door. Highly recommend the Milton Store. I went to the Oakville CAS store, the staff were not interested in greeting customers, but the Milton staff are warm and welcoming especially Isaac.
18 april 2026
Antwoord van Canadian Appliance Source - Milton
Hello Bushra
We are so pleased that our team could provide the dedicated attention needed to find your perfect fit and ensure such a prompt delivery. It was a pleasure serving you.
We look forward to working with you again.
Best regards,
CAS
Quick delivery excellent installers
19 april 2026
Antwoord van Canadian Appliance Source - Milton
Hi Chris,
We're so glad you received quick delivery and excellent installation! We appreciate you letting us know about your experience.
CAS
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.