Cargo CrewReviews 

6
TrustScore 2.5 uit 5

2,5

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Bedrijfsgegevens

  1. Kledingwinkel
  2. Kledingleverancier
  3. Herenmode
  4. Werkkledingwinkel

Geschreven door het bedrijf

Cargo Crew are the modern uniform experts. Since 2002, we’ve been transforming uniforms by creating design-led, ethical and high quality apparel for hospitality, hotels and enterprises. From aprons and chefwear to shirting, pants & suiting, Cargo Crew are here to help build your brand with expert uniform curation and styling support, no matter the size of your crew. With in-house logo embroidery and award winning customer service, we're proudly available over the phone since 2002.


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

6 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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2,5

Alle reviews

(6)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Extremely poor quality

Extremely poor quality.
Shocking customer service.
Purchased 10 denim aprons. They have deteriorated and literally fell apart after 2 months.
Going back and forth with ‘customer service’ for a month now and still no resolution. No apology. No product replacement/credit. Just out of pocket $500. The company has no integrity and they are exactly why the ACCC exist.

19 maart 2026
Review zonder uitnodiging
Logo Cargo Crew

Antwoord van Cargo Crew

We’re really sorry to hear about your experience Katherine and appreciate you taking the time to share your feedback.

The children’s aprons purchased in your order aren’t designed for use in a high-volume café environment, so we understand how disappointing this outcome would have been when used in those conditions. That said, we’re sorry this wasn’t clearer at the time of purchase.

We’re also very sorry to hear about your experience with our customer service team. We always strive to provide helpful, timely support, and it’s clear we missed the mark here.

To resolve this, we’ve issued a full refund for your order. If you’re open to it, our team is always here to guide you toward styles better suited to the demands of a busy café environment.

Thank you again for your feedback — it helps us improve.

Beoordeeld met 1 van de 5 sterren

Buyer beware

I ordered an apron for Christmas and needed to return it due to the material. I sent a return request four separate times and have not heard back from the company. The apron is shipped with a card that says “returns? No worries.” Yeah right. If you are in the US, you’re better off buying from chef works.

17 januari 2026
Review zonder uitnodiging
Logo Cargo Crew

Antwoord van Cargo Crew

Hi James, we're so sorry to hear about your experience. This would have been so frustrating for you. We've had a look at our processes and found a small gap, so thank you very much for helping to highlight that, so we can constantly improve. Courtney has reached out via email and phone to help you resolve the issue and hoping we can improve your experience with us ASAP.

Beoordeeld met 3 van de 5 sterren

I ordered 2 collarless navy shirts

I ordered 2 collarless navy shirts. I had made an enquiry about embroidery and uploaded the logo etc, just to have it all disappear somewhere. All good, I ordered 2 sizes up, I wanted the room to move as I work with boats. The shirt is a snug fit, and only comes halfway down the fly on my pants. They are not usable, as I cant put my arms up or tuck in the shirt, its so short. As a female, I don't want to be exposing my belly or back every time I move. I am disappointed as I thought I had found my forever go to for uniforms.

23 mei 2025
Review zonder uitnodiging
Logo Cargo Crew

Antwoord van Cargo Crew

Hi Elise, what a frustrating experience! We're so sorry you had that experience, especially with your logo going missing. If you have time, we'd love it if you could reach out via email hello@cargocrew.com.au and we can assist with measurements and organise some returns.

Beoordeeld met 1 van de 5 sterren

Absolute rubbish

Crap. Firstly the diagram for taking chest measurements is shown for men, not women, so they say for women you take the chest measurement under the arm, not around the widest part being the boobs.
Secondly as this is the case I had to go up 4 sizes! This made the overall length of the checked shirt come down past my knees!
And also as the shirts are quite a narrow fit, this was another reason for going up 4 sizes.

4 oktober 2024
Review zonder uitnodiging
Logo Cargo Crew

Antwoord van Cargo Crew

Hey Bronwyn, thank you so much for your feedback. It sounds like you had trouble finding your perfect fit with our online guides. We'd love to assist you further, if you could please email our friendly customer support team directly at hello@cargocrew.com.au

Beoordeeld met 1 van de 5 sterren

I ordered a denim apron and it was way…

I ordered a denim apron and it was way too big upon arrival. The return process was a nightmare. I had to pay for return shipping, and reach out about a refund multiple times before getting a response. When I finally received the refund it was for $20 less than I originally paid. So between only getting a partial refund and return shipping, it cost me $30 for something that was too big and I didn’t keep. Horrible customer service.

6 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Will re-order business shirts from this company

As there were no reviews I checked on google maps to make sure there was a shop in Melbourne, calling them as well. Ordered from the website Tuesday afternoon and the shirts were delivered Thursday morning in a rural area. Measurements (for tall person) on website matched the items dispatched and were to the quality I required for work. Absolutely would order from this company again.

2 mei 2024
Review zonder uitnodiging
Logo Cargo Crew

Antwoord van Cargo Crew

Thanks so much for the great feedback Deb. We've been proudly available over the phone since 2002, so we're glad you called to chat with our friendly team. Our warehouse crew will be so happy to know it arrived so quickly too; we have a same-day dispatch promise when you order before 12pm AEST, as we know how important it is to feel good for work.

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