What can I say I found myself low on cash for the long weekend so I dropped into Geraldton csahs are them for a lone 20mins later the boys helped me out with a lone cheap repayment cheers to you he bo... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
From the very beginning when my daughter turned up in store @ West Gosford, & unfortunately was a little short of approval in the time cycle required, but suggested dad, me, The staff helped m... Toon meer
Bedrijf heeft geantwoord
Thank you cash converters I have been with you since 2022. I would not go anywhere else. Your company and friendly, professional staff members has always helped me financially when in need. A... Toon meer
Bedrijf heeft geantwoord
I finally received my Sony NEX-5 from the Palm Beach, QLD store, and it's honestly one of the best purchases I've made. It was an absolute bargain! I believe I was dealing with Sean over email,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re proud to be one of Australia’s largest second-hand retailers, with over 900 dedicated staff members nationwide, committed to providing exceptional service and support, along with affordable personal finance solutions to give our customers freedom of choice. In 2025 we sold over 1.8 million second-hand items, bought 1.3 million items, provided pawn loans against 960,000 items, and approved over 130,000 cash loans for our Australian customers. With over 200 shop categories online and in-store, you’ll be surprised by what you’ll find. From jewellery to musical instruments, we’re all about giving pre-loved items a second chance at finding a new home. Seeing our community embrace ‘buying with confidence’ is the best reward for us, knowing we've kept our promises. Along with our second-hand retail business, we’ve also been making a difference in the lives of Australians for over 35 years in the personal finance sector. Our customers are at the heart of everything we do and it’s our mission to help find the right cash solutions. We act in accordance with the National Consumer Credit Protection Act (2009) and are trusted and responsible lenders who are here to help our customers.
Contactgegevens
Level 11, 141 St Georges Terrace, 6000, Perth, Australië
- +61 (0) 8 9221 9111
- General.Enquiries@cashconverters.com
- www.cashconverters.com.au
4,8
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Cash converters has gone sour
Cash converters has gone sour. With the hardships of today trying to keep up with 35% interest is a bit pathetic.
If you have a few things on loan good luck trying to keep up with their pathetic interest.
Try and avoid cash converters it's not worth it.
9 april 2026
Review zonder uitnodiging
Antwoord van Cash Converters Australia
Hi AJ, thank you for your feedback around our pawnbroking interest rates. It seems you have already posted about this a few days ago. As explained earlier, we’re committed to transparency—there are no hidden costs, and everything is outlined clearly before you commit. If you’d like to go over your pawnbroking loan details, feel free to reach out to your store where your items are pawned.
- Cash Converters Australia
Antwoord van Cash Converters Australia
Hi Wayne, thank you for your positive feedback!
- Cash Converters Australia
Quick and easy to apply
Quick and easy to apply, response within hours. Been using cash converters for years when the unexpected expenses pop up!
5 mei 2026
Antwoord van Cash Converters Australia
Thank you for your feedback Shayanne, we're glad you found the application process quick and easy!
- Cash Converters Australia
These guys are so helpful
These guys are so helpful. When you need extra cash for an unexpected purchase, the staff here were ready to explain all the options available.
28 april 2026
Antwoord van Cash Converters Australia
Hi Ella, thank you for the kind feedback. We're glad our team could help you, we’ll pass the message along!
- Cash Converters Australia
Antwoord van Cash Converters Australia
Thank you Simon, we're glad we could assist you!
- Cash Converters Australia
Antwoord van Cash Converters Australia
Thank you for your feedback Michelle, we're glad you found the process easy!
- Cash Converters Australia
Antwoord van Cash Converters Australia
Hi Matthew, thank you for the kind feedback. We're glad we could assist you!
- Cash Converters Australia
Thank you cash converters I have been…
Thank you cash converters I have been with you since 2022.
I would not go anywhere else. Your company and friendly, professional staff members has always helped me financially when in need.
And once again , cashies, has come through with proficiency and a helping hand.
I have suggested to a few people that cash converters may help .
Thank you
Sincerely
Abigail
29 april 2026
Antwoord van Cash Converters Australia
Thank you Abbigail for your kind feedback and loyalty over the years! We're glad to hear the team have been able to assist you over the years. – Cash Converters Australia
Terrific helpfulness of staff.
28 april 2026
Antwoord van Cash Converters Australia
Thank you for your positive feedback Peter!
- Cash Converters Australia
The staff at Mt Gravatt was awesome and…
The staff at Mt Gravatt was awesome and very helpful as well as friendly.Couldn’t have asked for a great service and help with my application.
17 april 2026
Antwoord van Cash Converters Australia
Thank you Joules for your kind feedback about our Mt Gravatt Personal Finance team. We're glad you found them helpful and friendly, we'll pass the message along!
- Cash Converters Australia
Antwoord van Cash Converters Australia
Thank you for your feedback Ian, we're glad you found the process easy!
- Cash Converters Australia
Good service and great customer care 👌🏻
20 april 2026
Antwoord van Cash Converters Australia
Hi Ava, thank you for the kind feedback! We’re glad to hear our team made you feel welcome and could assist you.
- Cash Converters Australia
Great service
20 april 2026
Antwoord van Cash Converters Australia
Thank you for your positive feedback Nigel!
- Cash Converters Australia
Love that I was able to get another…
Love that I was able to get another loan, friendly staff and very helpful
20 april 2026
Antwoord van Cash Converters Australia
Hi Stengel, thank you for your feedback. We’re glad to hear the service was good. If you ever need to chat with our team about your options, you can reach us on 13 22 74 or through our contact form: https://www.cashconverters.com.au/about/contact-us-now.
- Cash Converters Australia
Antwoord van Cash Converters Australia
Thank you for your feedback Stuart, we're glad you found the process quick!
- Cash Converters Australia
I have gave only 3 stars
I have gave only 3 stars, this is due to a great experience everytime i have used their services, however since the change in admin & digital platforms being upgraded... all i can say is the incompetence is grand and utterly makes zero sense on applications at times relating to loans...
As an example I'm currently paying off a small loan, as mentioned before I have used the service many times over the years with no issue... but now?
I'm told I can't afford to payback a $200 loan??? Even though said lone would be added to my current loan and my payments would not change at all...
And I mean honestly, $200??? Can't afford it? I make close to 4k a month..
Fix your service before you loose loyal long standing customers...
This will be my last time using your service ever otherwise.
26 april 2026
Review zonder uitnodiging
Antwoord van Cash Converters Australia
Hi Michael, we’re sorry to hear you felt you didn’t get enough help.
We always want to try and find the best solution for our customers, and as a responsible lender, we assess each application based on individual circumstances to make sure the loan is suitable and manageable.
We now offer the Cashies Loan, which is a line of credit that lets approved customers access funds up to their approved credit limit. We no longer offer our previous fixed-term small loan products.
If you’d like us to look into your application and understand what happened, please get in touch so we can collect the details we need and address your concerns directly. You can call us on 13 22 74 or fill in our online form here: https://www.cashconverters.com.au/about/contact-us-now
– Cash Converters Australia
Antwoord van Cash Converters Australia
Thank you Sarah, we're glad we could assist you!
- Cash Converters Australia
Antwoord van Cash Converters Australia
Thank you for your positive feedback Susan!
- Cash Converters Australia
Ballarat online store
I had the pleasure of dealing online with Jo, Jewellery Consultant from Ballarat Store.
Her email was very welcoming and very professional, still warm and accommodating.
I called her and decided to purchase the item which she described very well on the phone.
We need more Jo in the customer service world!
22 april 2026
Review zonder uitnodiging
Antwoord van Cash Converters Australia
Hi Deb, thank you for sharing your feedback. We’re glad to hear our in-store team could assist and make things easier for you. That is why we offer both online and in-store options, so everyone can choose the way that suits them best!
- Cash Converters Australia
Just a very simple process I don’t…
Just a very simple process I don’t think I’ve been knocked back once thank you very much.
20 april 2026
Antwoord van Cash Converters Australia
Thank you for your feedback Jared, we're glad you found the process easy!
- Cash Converters Australia
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.