What can I say I found myself low on cash for the long weekend so I dropped into Geraldton csahs are them for a lone 20mins later the boys helped me out with a lone cheap repayment cheers to you he bo... Toon meer
Bedrijf heeft geantwoord
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From the very beginning when my daughter turned up in store @ West Gosford, & unfortunately was a little short of approval in the time cycle required, but suggested dad, me, The staff helped m... Toon meer
Bedrijf heeft geantwoord
Thank you cash converters I have been with you since 2022. I would not go anywhere else. Your company and friendly, professional staff members has always helped me financially when in need. A... Toon meer
Bedrijf heeft geantwoord
I finally received my Sony NEX-5 from the Palm Beach, QLD store, and it's honestly one of the best purchases I've made. It was an absolute bargain! I believe I was dealing with Sean over email,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re proud to be one of Australia’s largest second-hand retailers, with over 900 dedicated staff members nationwide, committed to providing exceptional service and support, along with affordable personal finance solutions to give our customers freedom of choice. In 2025 we sold over 1.8 million second-hand items, bought 1.3 million items, provided pawn loans against 960,000 items, and approved over 130,000 cash loans for our Australian customers. With over 200 shop categories online and in-store, you’ll be surprised by what you’ll find. From jewellery to musical instruments, we’re all about giving pre-loved items a second chance at finding a new home. Seeing our community embrace ‘buying with confidence’ is the best reward for us, knowing we've kept our promises. Along with our second-hand retail business, we’ve also been making a difference in the lives of Australians for over 35 years in the personal finance sector. Our customers are at the heart of everything we do and it’s our mission to help find the right cash solutions. We act in accordance with the National Consumer Credit Protection Act (2009) and are trusted and responsible lenders who are here to help our customers.
Contactgegevens
Level 11, 141 St Georges Terrace, 6000, Perth, Australië
- +61 (0) 8 9221 9111
- General.Enquiries@cashconverters.com
- www.cashconverters.com.au
4,8
Uitstekend
1K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Cash Converters Australia
Thank you for your feedback James, we're glad you found the process easy!
- Cash Converters Australia
They well quick and reliable
9 september 2026
Antwoord van Cash Converters Australia
Thank you for your feedback Marialisa, we're glad you found the process quick!
- Cash Converters Australia
The staff were very helpful
The staff were very helpful. Could not have done it via the internet.
8 september 2026
Antwoord van Cash Converters Australia
Hi Ethan, thank you for sharing your feedback. We’re glad to hear our in-store team could assist and make things easier for you. That is why we offer both online and in-store options, so everyone can choose the way that suits them best!
- Cash Converters Australia
Quick easy with fast results of application
Quick and easy to apply with an awesome short turnaround for results of application. Bit of a high interest tho. Other than that very happy.
1 september 2026
Antwoord van Cash Converters Australia
Hi Barry, thank you for sharing your experience. It is great to hear the decision came through quickly for you and that the funds arrived shortly after signing!
– Cash Converters Australia
I am very thankful firstly
I am very thankful firstly,
However the terms and conditions was not explained to me. I got the contract and I do not understand some parts.
I wish it was explained more,
7 september 2026
Antwoord van Cash Converters Australia
Hi Elias, thank you for your kind words. We want make sure our terms and conditions are explained clearly, and our Personal Finance team is available anytime if there's something in your contract you'd like to go over again. You can call our team on 13 22 74 or fill in our online form here: https://www.cashconverters.com.au/about/contact-us-now, so they can walk you through it.
– Cash Converters Australia
Staff were good.
31 augustus 2026
Antwoord van Cash Converters Australia
Thank you Gan, we're glad we could assist you!
- Cash Converters Australia
Antwoord van Cash Converters Australia
Thank you for your feedback Britt, we're glad you found the process quick and easy!
- Cash Converters Australia
Antwoord van Cash Converters Australia
Hi Glen, thank you for your positive feedback!
- Cash Converters Australia
Grace showed good customer service.
3 september 2026
Antwoord van Cash Converters Australia
Hi Grace, thank you for your positive feedback!
- Cash Converters Australia
Quick helpful no fuss
2 september 2026
Antwoord van Cash Converters Australia
Thank you Donald, we're glad we could quickly assist you!
- Cash Converters Australia
The service was Easy and fast the staff…
The service was Easy and fast the staff were very helpful and honest and the application process was easy to go through it was a great to go with this company.
2 september 2026
Antwoord van Cash Converters Australia
Hi James, thank you for the kind feedback. We’re glad to hear our team made things easy and kept you informed every step of the way.
- Cash Converters Australia
Antwoord van Cash Converters Australia
Hi William, thank you for the lovely feedback. We’re glad to hear the updates throughout the approval process were helpful.
- Cash Converters Australia
Quick and simple forms to fill out and…
Quick and simple forms to fill out and great service.
25 augustus 2026
Antwoord van Cash Converters Australia
Thank you for your feedback Louie, we're glad you found the process quick and easy!
- Cash Converters Australia
Antwoord van Cash Converters Australia
Hi Darren, thank you for sharing your experience. It is great to hear the decision came through quickly for you and that the funds arrived shortly after signing!
– Cash Converters Australia
Fast service and great staff.
25 augustus 2026
Antwoord van Cash Converters Australia
Thank you for your positive review Rakatani!
- Cash Converters Australia
Helped me out in a time when it really…
Helped me out in a time when it was really needed. No judgement just smiles and great assistance in guiding me thru the process of a small loan.
24 augustus 2026
Antwoord van Cash Converters Australia
Hi Christopher, thank you for the positive feedback! We're glad to hear that our Personal Finance team made you feel confident and supported, and that the service was both professional and friendly. We’ll pass your kind words on to the team.
- Cash Converters Australia
Antwoord van Cash Converters Australia
Thank you for your positive review Michael!
- Cash Converters Australia
Easy and fast service for cash…
Easy and fast service for cash solutions and they have various ways to help you fund your credit.
20 juni 2026
Review zonder uitnodiging
Antwoord van Cash Converters Australia
Thank you Zhiqi Zhou for your review, we're glad we could assist you!
- Cash Converters Australia
Great help.from a good staff personal…
Great help.from a good staff personal service the process was great thank you done proffesionally.
19 augustus 2026
Antwoord van Cash Converters Australia
Hi Brendon, thank you for the kind feedback. We're glad our Personal Finance team could assist you when you needed help!
- Cash Converters Australia
They misplaced a CD game and sent a cheaper version
Purchased a premium edition of a ps5 game online and they sent a standard copy in the premium box. This is utterly not acceptable considering the misaligned between the advertised product and the actual product. It is very disappointing particularly that they do not have any online customer service platform or email.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Cash Converters Australia
Hi Ali, thank you for taking the time to share this. We're sorry to hear your experience didn't match your expectations and we'd like to look into this further for you.
We do have several ways to reach us, even though we don't have live chat: you can contact the store you dealt with directly (details are on their Google Business Profile or via the store locator on our website), or get in touch with our team by phone, email or our online contact form here: https://www.cashconverters.com.au/about/contact-us.
As we're not able to collect personal or order details on Trustpilot, we'd love for you to reach out through one of these so we can look into this properly.
- Cash Converters Australia
UPDATE: Hi Ali, our store team has been in touch as soon as you contacted them, verified the issue, and arranged a full refund including postage once the item is returned to them. We appreciate you working with us to get this resolved.
- Cash Converters Australia
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