Cash Converters Australia Reviews 

1.468
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

What can I say I found myself low on cash for the long weekend so I dropped into Geraldton csahs are them for a lone 20mins later the boys helped me out with a lone cheap repayment cheers to you he bo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the very beginning when my daughter turned up in store @ West Gosford, & unfortunately was a little short of approval in the time cycle required, but suggested dad, me, The staff helped m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you cash converters I have been with you since 2022. I would not go anywhere else. Your company and friendly, professional staff members has always helped me financially when in need. A... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I finally received my Sony NEX-5 from the Palm Beach, QLD store, and it's honestly one of the best purchases I've made. It was an absolute bargain! I believe I was dealing with Sean over email,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten
  2. ook in
  3. Lommerd
  4. Tweedehandswinkel

Geschreven door het bedrijf

We’re proud to be one of Australia’s largest second-hand retailers, with over 900 dedicated staff members nationwide, committed to providing exceptional service and support, along with affordable personal finance solutions to give our customers freedom of choice. In 2025 we sold over 1.8 million second-hand items, bought 1.3 million items, provided pawn loans against 960,000 items, and approved over 130,000 cash loans for our Australian customers. With over 200 shop categories online and in-store, you’ll be surprised by what you’ll find. From jewellery to musical instruments, we’re all about giving pre-loved items a second chance at finding a new home. Seeing our community embrace ‘buying with confidence’ is the best reward for us, knowing we've kept our promises. Along with our second-hand retail business, we’ve also been making a difference in the lives of Australians for over 35 years in the personal finance sector. Our customers are at the heart of everything we do and it’s our mission to help find the right cash solutions. We act in accordance with the National Consumer Credit Protection Act (2009) and are trusted and responsible lenders who are here to help our customers.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(1.468)

752 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Contacted me by SMS to inform to check email of decision. Many follow up emails after approval. No stress.

6 juli 2026
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Antwoord van Cash Converters Australia

Hi Tomas, thank you for the lovely feedback. We’re glad to hear the updates throughout the approval process were helpful. If you ever have questions or need support, our Personal Finance team is here to help.
- Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

Good experience all round

Good experience all round. Highly recommended Cashies

6 juli 2026
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Antwoord van Cash Converters Australia

Thank you for your positive review Kim!
- Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

The staff provided me with all…

The staff provided me with all necessary information

6 juli 2026
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Antwoord van Cash Converters Australia

Hi Leticia, thank you for sharing your feedback. We’re glad to hear our in-store team could assist and make things easier for you.
- Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

Great service.

29 juni 2026
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Antwoord van Cash Converters Australia

Thank you for your positive review Kieran!
- Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

Friendly staff

Friendly staff, positive attitude, quick to assist with any questions and very helpful through the application process.

29 juni 2026
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Antwoord van Cash Converters Australia

Thank you David, we're glad we could assist you along the process!
- Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

Cashconvers

Cashconvers, very easy application fantastic helpful staff and very convenient

29 juni 2026
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Antwoord van Cash Converters Australia

Thank you for your feedback Kylie, we're glad you found the application process easy!
- Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

I purchased a notebook from Cash…

I purchased a notebook from Cash converter at Modbury store on Tuesday, I always look online before I buy its very convenient as I'm a parapligic when I see something online I always ask for more pictures as I'm about 15km from the Modbuy store so its a taxi trip for me, I purchased the notebook online and store pick up. This is my 2nd large purchase from the modbury store and the item was exactly as the add said the staff were wonderful and being in a wheelchair I like to have a look in store incase there's something i missed, the modbuy store was very tidy and items clean and well payed out, I was surprised how friendly the staff were everyone of them, the. notebook I didn't haft to do a thing to it just signed into my MS acc load stuff I use and ithas not missed a beat, its a HP Victus gaming notebook in mint condition so I'm very pleased with it, I will buy again and I'd recommend there store

30 juni 2026
Review zonder uitnodiging
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Antwoord van Cash Converters Australia

Hi Mark, thank you for the positive feedback! We're glad to hear that your experience exceeded expectations. We’ll pass your kind words on to the team.
- Cash Converters Australia

Beoordeeld met 1 van de 5 sterren

Danger - Not worth the impact on your credit

I applied to Cash Converters after reading their advertising that suggested they help people with less-than-perfect credit and consider more than just a credit score. Unfortunately, my application was declined, which left a hard credit enquiry on my Equifax file.

At the time, I didn’t understand the long-term impact that a hard credit enquiry could have on my ability to obtain mainstream finance. Had I known, I would never have applied.

After learning more about the credit reporting system, I contacted Cash Converters and explained my circumstances, asking if they would consider a one-off goodwill removal of the enquiry. My request was declined. In contrast, several other lenders I contacted later reviewed my circumstances and agreed to remove correctly recorded enquiries as gestures of goodwill.

applied to Cash Converters after reading their advertising that suggested they help people with less-than-perfect credit and consider more than just a credit score. Unfortunately, my application was declined, which left a hard credit enquiry on my Equifax file.

At the time, I didn’t understand the long-term impact that a hard credit enquiry could have on my ability to obtain mainstream finance. Had I known, I would never have applied.

After learning more about the credit reporting system, I contacted Cash Converters and explained my circumstances, asking if they would consider a one-off goodwill removal of the enquiry. My request was declined. In contrast, several other lenders I contacted later reviewed my circumstances and agreed to remove correctly recorded enquiries as gestures of goodwill.

I respect that every lender has different policies, but I was disappointed that Cash Converters was unwilling to exercise the same discretion in my case. My experience has made me much more cautious about applying for credit, and I’d encourage anyone considering an application to fully understand how a hard credit enquiry may affect their credit file before proceeding.

1 juli 2026
Review zonder uitnodiging
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Antwoord van Cash Converters Australia

Hi there, thank you for your feedback.
We are required to do a credit check as part of our loan application assessment under our responsible lending obligations.
We understand your concerns regarding the impact this matter may have on your credit score and that Cash Converters was unable to assist with the removal of the credit reporting information as a goodwill gesture.
We would like to clarify that Cash Converters cannot request the removal of information that has been accurately reported in accordance with the Privacy Act and the Credit Reporting Code.

As a responsible lender, we are required to ensure that credit reporting information is reported accurately and maintained in line with our regulatory obligations. If you would like more information about the types of credit reporting information that may be corrected or removed, we recommend visiting the Money Smart website: Credit repair - Moneysmart.gov.au
Alternatively, if you wish to lodge a complaint regarding this matter, you may contact our Dispute Resolution team at disputeresolutions@cashconverters.com.

- Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

Quick & easy with great service

Quick & easy with great service

25 juni 2026
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Antwoord van Cash Converters Australia

Thank you for your feedback Michael, we're glad you found the process to get a loan quick and easy!
- Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

Good service,precise,accurate and frendly

Good service,polite friendly,accurate and quick turn around.

2 juli 2026
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Antwoord van Cash Converters Australia

Hi Andrew, thank you for sharing your experience. It is great to hear the decision came through quickly for you and that the funds arrived shortly after signing!
– Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

Sony Nex-5 camera

I finally received my Sony NEX-5 from the Palm Beach, QLD store, and it's honestly one of the best purchases I've made. It was an absolute bargain!

I believe I was dealing with Sean over email, and the customer service was outstanding from start to finish. He was incredibly helpful with all my questions and even took the time to send me sample photos taken with the camera. That really gave me the confidence to go ahead with the purchase.

What I appreciated most was their honesty and transparency. What you see is exactly what you get, so you can buy with complete peace of mind. The camera arrived exactly as described, and I couldn't be happier with it.

Highly recommend buying from them. Great customer service overall!

19 juni 2026
Review zonder uitnodiging
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Antwoord van Cash Converters Australia

Hi Naja-Ross, thank you for the kind feedback. We're glad our Palm Beach team could assist you!
- Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

Guy who submitted application was very…

Guy who submitted application was very helpful, extremely knowledgeable and very friendly.

22 juni 2026
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Antwoord van Cash Converters Australia

Thank you Lee, we're glad we could assist you along the process!
- Cash Converters Australia

Beoordeeld met 1 van de 5 sterren

Quick and simple

Way to easy I couldn't afford this loan yet I got it almost instantly with just a few clicks
Now I have a unnecessary debt I can't afford

15 juni 2026
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Antwoord van Cash Converters Australia

Hi Marco, thank you for your feedback. We’re sorry to hear you’re feeling this way about your loan. As a responsible lender, we carry out a number of checks based on your individual circumstances before approving any application. All fees, terms and repayments are clearly outlined for you to review before accepting.
Our Personal Finance Team is here to help. If you wish to reach out to us regarding your feedback, please either contact us over the phone (13 22 74) or fill in our online form (https://www.cashconverters.com.au/about/contact-us-now).
– Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service, and very friendly

25 juni 2026
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Antwoord van Cash Converters Australia

Hi Emma, thank you for your positive feedback!
- Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

great service very quick to recieve the…

great service very quick to recieve the money in bank

18 juni 2026
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Antwoord van Cash Converters Australia

Hi Irirangi, thank you for sharing your experience. It is great to hear the decision came through quickly for you and that the funds arrived shortly after signing!
– Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

Customer service excellent quick and…

Customer service excellent quick and easy to apply.

17 juni 2026
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Antwoord van Cash Converters Australia

Thank you for your feedback Epi, we're glad you found the process to get a loan quick and easy!
- Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

Quick Approval

Quick, easy finance that was approved within minutes. Application was straight forward.

15 juni 2026
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Antwoord van Cash Converters Australia

Hi Michael, thank you for sharing your experience. It is great to hear the decision came through quickly for you and that the funds arrived shortly after signing!
– Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

It was easy..smooth didn’t take long…

It was easy..smooth didn’t take long service 10 out 10

15 juni 2026
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Antwoord van Cash Converters Australia

Thank you for your feedback Ana, we're glad you found the process easy!
- Cash Converters Australia

Beoordeeld met 5 van de 5 sterren

Cash Converters.

22 juni 2026
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Antwoord van Cash Converters Australia

Thanks for the great rating Dean! We appreciate it. - Cash Converters Australia

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