Castlefield Car Centre Reviews 

19
•
TrustScore 4 uit 5

4,1

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Bedrijfsgegevens

  1. Autodealer
  2. Motorvoertuighandelaar
  3. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Castlefield Car Centre Ltd is an established used car dealership committed to delivering a transparent, reliable, and customer-focused vehicle buying experience. Based in Greater Manchester, we offer a carefully selected range of quality-approved vehicles, each prepared to high standards to ensure long-term reliability and customer confidence. Every vehicle undergoes thorough mechanical checks and comes with AA Warranty and 12-month AA Breakdown Cover, reflecting our dedication to customer protection and nationwide support. We provide flexible finance options with rates from 6.9% APR, working with trusted lending partners to offer competitive, fair, and accessible finance solutions suited to each customer’s needs. Our team prioritises clarity and professionalism throughout the finance process to ensure a seamless and stress-free buying journey. At Castlefield Car Centre Ltd, our mission is simple: to make car buying straightforward, honest, and customer-centred. We take pride in our reputation for quality, transparency, and exceptional service, supported by repeat customers and consistent positive feedback. If you are looking for a dealership that values integrity, offers competitive finance, and delivers an outstanding purchasing experience, Castlefield Car Centre Ltd is here to support you every step of the way.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

19 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(19)

16 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Would not recommend there sold me a…

Would not recommend there sold me a Honda civic sports with a worn down…,. clutch issue the clutch’ want with just a week of driving it the warranty..,, refused to clover it cause’ apparently that caused by wear n tire… all this should have being…, checked before I showed up to pick it up…, I tried speaking to the dealership there hang up on me n told me there way gonna call me back… I needed the car so bad that I hard pay for it myself to get it fixed…. You try to help out small business n this is the thank you get ffs….

14 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recently

Recently, I bought a car from Castlefield, and I must say the overall experience was fantastic and very smooth. This is the second car purchased within our friends’ group in the last year, which itself speaks volumes about the trust and confidence we have in them.
We took our own time to select the car, and there was no pressure or rush from the management team, which we really appreciated. They have a great stock of quality cars—low mileage, well maintained—and on top of that, an excellent in‑house garage with skilled technicians who take care of anything that may need attention.
The deal was very flexible and tailored to my requirements, with good finance options available. After the purchase, they provided a full year’s MOT and a 6‑month comprehensive warranty, which gave us real peace of mind.
There are a couple of minor areas for improvement—mainly the vehicle valeting. In my case, I had to bring forward the delivery date, and due to the short notice, this was missed at the last moment. However, I am confident this will be addressed when I revisit.
Several colleagues from my office have already shown interest and are planning to visit the Castlefield showroom soon.
Overall, I 100% recommend Castlefield—definitely worth a visit to explore their options.
Thank you to the Castlefield Management Team for a great experience.

10 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I purchased my car from Castlefield Car…

I purchased my car from Castlefield Car Centre around six months ago, and I am very pleased to say the vehicle has been absolutely perfect. It has been reliable, exactly as described, and has performed faultlessly since purchase. The whole buying process was professional and straightforward, which gave me real confidence in the dealership. I would not hesitate to recommend Castlefield Car Centre and would happily do business with them again.

2 juni 2025
Review zonder uitnodiging
Logo Castlefield Car Centre

Antwoord van Castlefield Car Centre

Thank you for taking the time to leave such a detailed and positive review, Matthew.

We are delighted to hear that your vehicle has continued to perform faultlessly six months on and that the buying process met your expectations. Providing reliable vehicles and a professional, transparent purchase experience is central to our business ethos.

Your recommendation is greatly appreciated, and we look forward to supporting you again in the future.

Kind regards,
Castlefield Car Centre

Beoordeeld met 5 van de 5 sterren

Staff are amazing

Staff are amazing. They helped me to get 6.9 %APR. My overall experience is great. I recommend to everyone who looking to buy car on finance.

6 januari 2026
Review zonder uitnodiging
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Antwoord van Castlefield Car Centre

Thank you for your kind feedback, Paul.

We are delighted to hear that our team was able to support you in securing a competitive 6.9% APR finance package and that your overall experience with us was a positive one. Delivering a smooth, transparent, and customer-focused finance journey is a core part of our service proposition.

Thank you for your recommendation, and we look forward to assisting you again in the future.

Kind regards,
Castlefield Car Centre

Beoordeeld met 5 van de 5 sterren

Great place to buy car

Great place to buy car. The whole experience of dealing with Castlefield car centre has been positive. Will do business again

5 januari 2026
Review zonder uitnodiging
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Antwoord van Castlefield Car Centre

Thank you for your positive feedback, Peter.

We appreciate you taking the time to share your experience with Castlefield Car Centre. Customer satisfaction is a key priority for us, and we are pleased to hear that your purchase journey was a positive one. We look forward to welcoming you back and supporting you again in the future.

Beoordeeld met 5 van de 5 sterren

Very happy with my purchase

Very happy with my purchase. Thanks for the help

23 december 2025
Review zonder uitnodiging
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Antwoord van Castlefield Car Centre

Thank you, Saj, for your great feedback. We’re glad to hear you’re happy with your purchase, and we appreciate your kind words. If you need any further assistance in the future, we’re always here to help.

Beoordeeld met 5 van de 5 sterren

Very friendly and happy with the car…

Very friendly and happy with the car and the work they done

20 december 2025
Review zonder uitnodiging
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Antwoord van Castlefield Car Centre

Thank you, Joe, for your kind feedback. We’re really pleased to hear that you’re happy with the car and the work carried out. We appreciate your support and are here if you need anything in the future.

Beoordeeld met 5 van de 5 sterren

Great experience with Castlefield Car…

Great experience with Castlefield Car Centre,professional,helpful team and a smooth,hassle-free purchase. Car was exactly as described. Highly recommend

10 december 2025
Review zonder uitnodiging
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Antwoord van Castlefield Car Centre

Thank you, Matt, for your kind review. We’re pleased to hear you had a smooth and hassle-free experience and that the car met your expectations. We really appreciate your recommendation and are here if you need anything in the future.

Beoordeeld met 5 van de 5 sterren

Highly recommend anyone buying first…

Highly recommend anyone buying first car. Salman was very helpful and knowledgeable.

12 december 2025
Review zonder uitnodiging
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Antwoord van Castlefield Car Centre

Thank you, Mark. We really appreciate your feedback. We’re delighted to hear that Salman was able to assist you and make the experience smooth. Wishing you all the best with your first car, and we’re here if you ever need anything in the future.

Beoordeeld met 5 van de 5 sterren

I had a great experience with this car…

I had a great experience with this car dealer. The staff was professional, honest, and very helpful throughout the process. They explained all the details clearly and made the buying process smooth and stress-free. I’m very satisfied with my purchase and would definitely recommend them.

14 december 2025
Review zonder uitnodiging
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Antwoord van Castlefield Car Centre

Thank you for your wonderful feedback. We’re delighted to hear that you had such a smooth and stress-free experience with us. We truly appreciate your trust and recommendation, and we’re glad you’re satisfied with your purchase. If you ever need anything in the future, we’re always here to help.

Beoordeeld met 5 van de 5 sterren

Really good customer service and…

Really good customer service and quality cars at affordable prices. They also have finance and warranty options available. Will recommend to anyone.

26 november 2025
Review zonder uitnodiging
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Antwoord van Castlefield Car Centre

Thank you, Luqman, for your kind feedback. We’re pleased to hear that you’re happy with our customer service, vehicle quality, and the finance and warranty options we offer. Your recommendation means a lot to us. If you ever need any further assistance, we’re always here to help.

Beoordeeld met 5 van de 5 sterren

Excellent Service & Smooth Purchase Experience

Purchased a car from Castlefield Car Centre last week. Very professional service, smooth process, and the car was exactly as described. Highly recommend.

21 november 2025
Review zonder uitnodiging
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Antwoord van Castlefield Car Centre

Thank you so much for your positive feedback. We’re delighted to hear that you had a smooth experience and that the vehicle met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future.

Beoordeeld met 1 van de 5 sterren

Got a car on finance had it for two…

Got a car on finance had it for two day's and the engine management light came on they responded quickly to get it sorted out and they had it for nearly a week got it back and the second day of driving it it happened again and now expect me to pay for it to be checked out and even refusing to answer my messages and calls avoid at all cost

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Castlefield Car Centre

Thank you for your review. We take all customer concerns seriously and always aim to provide transparent and proactive support.

After checking our records, we have no communication from you reporting an engine management light or any mechanical issue. Your vehicle was purchased on 22 December 2022 via a finance broker, and we have also spoken with the broker who confirmed that no complaint or concern was ever raised with them regarding the car.

We are more than willing to assist you, but in order to investigate this matter properly, we kindly request that you provide any evidence showing that you reported the issue to us at the time. This will allow us to look into the situation fully and offer the appropriate support.

At Castlefield Car Centre, we always help customers with any concerns following a purchase, and we are committed to resolving genuine issues promptly and professionally.

Please contact us directly so we can review this together.

Beoordeeld met 1 van de 5 sterren

My Daughter bought a BMW 2 Series,turns…

My Daughter bought a BMW 2 Series,turns out it had been in a accident and patched up,6 months Warranty isn’t worth the paper it’s written on,approved garages couldn’t do the work and Castlefield ignored my calls and emails……so be warned,do not go near!

2 september 2024
Review zonder uitnodiging
Logo Castlefield Car Centre

Antwoord van Castlefield Car Centre

Thank you for your review. We take all feedback seriously and always aim to support our customers transparently.

We have checked our records and cannot trace a sale under your name. To assist further, could you please provide your daughter’s full name so we can locate the purchase? You may contact us directly at sales@castlefieldcarcentre.co.uk
and we will investigate this as a priority.

For reassurance, every vehicle we sell includes AA Warranty, a well-established and reputable warranty provider in the UK. AA Warranty does not reject claims without a valid reason and will authorise repairs where a genuine, evidence-based fault is identified.

We are more than happy to look into this matter properly once we have the correct details.

Beoordeeld met 1 van de 5 sterren

my grand daughters car which was bought…

my grand daughters car which was bought in this garage engine seized within 2 weeks wont pick up their phones when they do excuses excuses,,do not touch this com;pany they are pathetic
this was over 2 yrs ago and car has since been scrapped

22 mei 2023
Review zonder uitnodiging
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Antwoord van Castlefield Car Centre

Thank you for your review. We are unable to locate any record of a purchase based on the information provided. To investigate this properly, we kindly ask that you share your granddaughter’s full name and the vehicle registration number so we can identify the sale.

Regarding your comments about phone calls, we are unsure how we could have made “excuses” without first speaking to you. If you believe we have failed to reply to an email or any other communication, please forward a copy to sales@castlefieldcarcentre.co.uk
so we can review it immediately.

We are always committed to supporting our customers, and once we have the correct details, we will be happy to look into this matter thoroughly.

Beoordeeld met 5 van de 5 sterren

Brilliant service…

I do change my cars a lot but never came across a car dealer like Castlefield Car Centre Just a pleasure to deal with from start to finished. Billy who's been looking after me was very helpful, just a real star Thanks again guys

25 februari 2021
Review zonder uitnodiging
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Antwoord van Castlefield Car Centre

Thank you very much for your feedback. We’re delighted to hear you had such a positive experience with us, and we’ll be sure to pass your kind words on to Billy. We truly appreciate your support and look forward to assisting you again in the future.

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