Sophia was really helpful when I needed to resolve a technical issue. She resolved the problem quickly and went above and beyond to offer additional information about showcasing our vacancy. Excelle... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Nat & Tatjana have delivered on everything we have asked for. Especially on bespoke data requests. They have gone out of their way to understand we are using the job board to its full potential, even... Toon meer
Bedrijf heeft geantwoord
what a nice feeling to have a strong platform in your back! Catrere its my main source of elite applications, easy to use, popular and 100% hospitality oriented! thanks to Louise Hitra our account m... Toon meer
Bedrijf heeft geantwoord
Jay has been amazing as our account manager at Caterer! As the Head of Talent at San Carlo, I’ve had a fantastic experience using the job board thanks to her. Jay always makes sure we get the mos... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hospitality jobs throughout the UK and Ireland. Caterer.com is the UKs largest hospitality job board with thousands of job vacancies in hotels, restaurants, pubs and bars.
Contactgegevens
Verenigd Koninkrijk
- www.caterer.com
4,6
Uitstekend
197 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent and helpful
27 oktober 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Joanne,
Thank you for your kind feedback! I’m really glad to hear that you found the support excellent and helpful.
Kind regards,
Mohammad
Fantastic service
Fantastic service, help and advice by Adam and his team! Thank you!
9 oktober 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Kay,
Thank you for your wonderful feedback! We’re thrilled to hear that Adam and his team provided fantastic service, help, and advice. We’ll be sure to pass your kind words on—they’ll be delighted to hear how much you appreciated their support.
Kind regards,
Mohammad
Customer service was very friendly and…
Customer service was very friendly and helpful.
I have only just put an ad on to the site, so I cant comment on candidates/response yet.
30 september 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi,
Thank you for your feedback! We’re delighted to hear you found our customer service friendly and helpful. We look forward to supporting you as you receive applications and hope your experience with candidates is just as positive.
Kind regards,
Mohammad
Shady Practices and No Support Access
I’ve been trying for over a month to switch off the following options on Caterer:
*Let recruiters find you on Caterer
*Allow recruiters to see your application history
Each time I try, I get the same message: “Something went wrong – try again later.”
First, these settings are turned on by default, which feels intrusive and unfair.
Second, this option being switched on by default only works one way, it benefits recruiters, not applicants, and feels more like a tool to drive site traffic than to genuinely support job seekers.
Third, there is no clear way to contact support about this issue, which makes it very frustrating.
Fourth. what happens if my current employer sees that I’m applying elsewhere?
This creates unnecessary risk for candidates.
Overall, the lack of control and transparency makes the platform feel untrustworthy.
20 september 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Dano,
Thank you for taking the time to share your feedback. We’re very sorry to hear about the frustration you’ve experienced with your account settings and the difficulties in reaching support.
We want to clarify that your privacy and control over your information are very important to us. Settings such as “Let recruiters find you” and “Allow recruiters to see your application history” are designed to be fully adjustable, and it is never our intention for these to feel intrusive. We understand that the default settings and technical issues you’ve encountered have caused inconvenience, and we are actively investigating the error message you’ve reported.
To help us resolve this as quickly as possible, please reach out to us directly so we can review your account and ensure your preferences are correctly applied. We’re committed to making the platform transparent and secure, and we appreciate your patience while we address this.
Kind regards,
Mohammad
Antwoord van Caterer
Hi Rey,
Thank you for your wonderful feedback! We’re delighted to hear that Sophia was so helpful — 10/10 is high praise, and we’ll be sure to share your comments with her.
Kind regards,
Mohammad
Very helpful
Called the customer service team, and Kirsty Young helped me with my enquiry with no issues. Many thanks
4 augustus 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Federica,
Thank you for your feedback! We’re so pleased to hear Kirsty was able to assist you smoothly with your enquiry. We’ll make sure your kind words are passed on to her.
Kind regards,
Mohammad
Really helpful customer service
Really helpful customer service - Adam Phillimore, helped sort out my payment query and also helped with my advert.
24 juni 2025
Review zonder uitnodiging
Great customer service!
Thank you Della! for sorting out my log in details and make sure I regained access to my account.
Very friendly! and professional
16 juni 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Pascal,
Thank you so much for your kind words! We're delighted to hear that Della was able to help you regain access to your account. We'll be sure to pass on your lovely feedback to her. If you need anything else, we're always here to help!
Kind regards,
Mohammad
Amazing fast and approachable service
Amazing fast and approachable service. You get what you pay for.;
28 mei 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Daniel,
Thank you for your feedback! We're so pleased to hear you found the service fast and approachable. If there's anything else we can assist you with, please don't hesitate to get in touch.
Kind regards,
Mohammad
Excellent customer support
We are finding applicant level low through the site, but Adam Phillimore has been really helpful in advising how to change a job advert to optimise its outcome, to reach relevant candidates. Adam has been available, with practical advice, and with his help and expertise, we believe we stand the best chance of recruiting.
21 mei 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Susan,
Thank you for your feedback!
We’re sorry to hear that applicant levels have been lower than expected, but we’re really pleased Adam has been able to support you. It's great to hear he provided clear, practical advice on optimising your job advert to help attract the right candidates. We’ll continue to be here to support you every step of the way, and with Adam’s guidance, we’re confident your campaign will perform at its best.
If there's anything more we can do, please don’t hesitate to reach out.
Kind regards,
Mohammad
Problem solved!
Had an issue with a job listing and Adam sorted it straight away. He even gave us some additional credit as a gesture of goodwill!
Really pleased with the service and will definitely be using Caterer.com again.
20 mei 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Mikey,
Thank you for your feedback!
We're delighted to hear that Adam was able to resolve your issue quickly and that you were pleased with the gesture of goodwill. It's great to know you had a positive experience, and we truly appreciate your continued support of Caterer.com.
If there's anything else we can assist you with, just let us know!
Kind regards,
Mohammad
Great system support
Great system support received today by Jodie, who was patient, systematic and brought my issue to a quick resolution.
13 mei 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Carol,
Thank you for your feedback! We're delighted to hear that Jodie provided you with patient and systematic support, and that your issue was resolved quickly. We'll be sure to pass on your kind words to her.
Kind regards,
Mohammad
Please correct your website
Please correct your website.
Many times I tried to change my email address, and to do that I had to change add my password as well, but the website do allowed me.
Please check your software.
17 april 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Mary,
Thank you for your feedback.
We’re sorry to hear about the issues you’ve experienced while trying to update your email address. We’ve looked into our system but have been unable to locate your account based on the information provided, which makes it difficult for us to investigate and resolve the issue effectively.
To help us support you further and ensure your review reflects a genuine experience, we kindly ask that you contact our Customer Service team directly at 0333 0145 111 or email us at customerservices@caterer.com with your details.
We’re here to help and would love the opportunity to get this sorted for you.
Kind regards,
Mohammad
Excellent service …
Thank you for your prompt and efficient help, very much appreciated .
1 april 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Sally,
Thank you for your kind words! We're really glad we could assist you promptly and efficiently. If you need any further help, don't hesitate to get in touch.
Kind regards,
Mohammad
Great service
Great service, really lovely and professional service and very helpful, would recommend to friends and colleagues.
31 maart 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Denver,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience. Your recommendation means a lot to us. If you ever need assistance again, feel free to reach out anytime.
Kind regards,
Mohammad
Superb customer service from Kirsty
Superb customer service from Kirsty, really helped me out, a credit to the organisation!
20 maart 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi,
Thank you for taking the time to share your review. Fabulous to see that Kirsty provided superb service.
If you need anything further please do get in touch with the team.
Kind regards,
Kerry
Jodie Hoar was very efficient in…
Jodie Hoar was very efficient in solving my query! I finished the call with the matter completely resolved and with a "good luck" in regards to my job search. Thank you!
19 maart 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Gruya,
Thank you for your feedback! We're delighted to hear that Jodie efficiently resolved your query and left you with a positive experience. Wishing you the best of luck with your job search! If you ever need further assistance, feel free to reach out—we’re always happy to help! 😊
Kind regards,
Mohammad
denied???
i was browsing for new jobs and signed up to see whats out there. next thing i know i have access denied after looking for a few minuets???
26 februari 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Alex,
Thank you for your feedback. We're sorry to hear about your experience. Please give us a call at 0333 0145 111 and provide us with details so we can investigate what happened. We’d also be happy to help match you with jobs that suit your needs. We look forward to assisting you! 😊
Kind regards,
Mohammad
Sofia was incredibly helpful
Sofia was incredibly helpful, easy to understand, and demonstrated great communication skills. She is a highly skilled individual with excellent technical knowledge of caterer dynamics, accurate in her work.
17 februari 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Neeru,
Thank you for sharing your feedback! We’re thrilled to hear that Sofia provided such a positive experience. Her technical knowledge and clear communication really make a difference. We’ll be sure to pass along your kind words to her.
If you need any further assistance, don't hesitate to reach out!
Kind regards,
Mohammad
Sophia was very helpful
Sophia was very helpful. I was trying to add a new user and it wouldn't let me. She explained the domain name was different and sorted the problem out for me very quickly.
12 februari 2025
Review zonder uitnodiging
Antwoord van Caterer
Hi Stuart,
Thank you for your feedback! I'm glad to hear that Sophia was able to assist you and resolve the issue quickly. It’s great to know she was able to identify the domain name discrepancy and get everything sorted for you.
If you have any more questions or need further help, feel free to reach out!
Kind regards,
Mohammad
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.