Cellular Outfitter Reviews 

14.271
•
TrustScore 3.5 uit 5

3,6

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Beoordeeld met 4 van de 5 sterren

Although I did receive all the items I ordered, they were shipped in two separate shipments. This seems to be more expensive than all at once, but more importantly, there should have been some exp... Toon meer

Beoordeeld met 5 van de 5 sterren

Well, this is twice. Despite the negatives. I had an absolutely fantastic experience. Twice they shipped my items in just a matter of days. Twice I was extremely satisfied. They don't just sell cell p... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered May 14, still have not received package. Was sent UPS through Mail Innovations. USPS and UPS both claim other has it but can’t investigate except through sender. No phone number available for... Toon meer

Beoordeeld met 5 van de 5 sterren

I have used Cellular Outfitters for several years to purchase covers for mine and my husband's cell phones. Ordering is easy, prices are excellent, and quality is great! Everything I have purchased... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoonaccessoire winkel
  2. ook in
  3. Elektronicawinkel

Informatie afkomstig van verschillende externe bronnen

Buy Cheap Cell Phone Accessories like Cell Phone Covers, Cases & Faceplates at discount wholesale prices for all major brands like Motorola, LG, Nokia, Samsung and other Cell phone accessories!


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

14K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,6

Alle reviews

(14.271)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good company

This is my first time ordering with this company and so far it has been a pleasant experience.

8 mei 2021
Review zonder uitnodiging
Logo Cellular Outfitter

Antwoord van Cellular Outfitter

Thanks Melande! Have a great day!

Beoordeeld met 4 van de 5 sterren

Good sale

I gotta say- after I ordered my case, I read a bunch of bad reviews from people and got a Lil worried but my case came in two days ago and the only reason I'm giving 4 instead of 5 is cause the shipping was a Lil longer than expected but my case is good, exactly what I ordered and the sale went perfectly fine. So, thank u cellularoutfitter for a smooth transaction.

16 april 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No No No

No No No! Without me confirming the order it was processed with extra shipping fee!!

13 april 2021
Review zonder uitnodiging
Logo Cellular Outfitter

Antwoord van Cellular Outfitter

Hi Shirin!

Happy Monday, we would love to resolve any issues you received as we absolutely care about our customers. Can you please send me your order # and we will take a look.

Beoordeeld met 1 van de 5 sterren

Charged my account

Charged my account, but, did not notify me the cell case I wanted was not in supply. After contacting it took several more emails before I received another call case.

6 maart 2021
Review zonder uitnodiging
Logo Cellular Outfitter

Antwoord van Cellular Outfitter

Hi John! We are so very sorry that you had this experience. Can you please send us your order number so we can look further into this.

Beoordeeld met 1 van de 5 sterren

This company is a Scam

This company is a Scam
Don't buy anything!!!!!!

22 februari 2021
Review zonder uitnodiging
Logo Cellular Outfitter

Antwoord van Cellular Outfitter

Hi Debbie, We are so very sorry that you had a bad experience we would love to make this right for you. Can you please send me your order number and we will look into this right away.

Beoordeeld met 1 van de 5 sterren

Good place to throw away money

Good place to throw away money. Ordered products they advertised will fit my phone and they don't. Will not refund my shipping or pay for return shipping when it is all their mistake.

13 februari 2021
Review zonder uitnodiging
Logo Cellular Outfitter

Antwoord van Cellular Outfitter

Hi Shawn!

Oh no, I 'm sorry you experienced this with our company. We would like to get this fixed right away. Can you please send me your order number? Will be standing by

Beoordeeld met 1 van de 5 sterren

Unable to communicate directly/Fraudulent acct info

Unable to communicate directly. In order to get "chat" support you must pay $$ first before being put in contact with a live chat representative. Big concern is that I opened acct with my data several months ago. At checkout my husband's gmail + AMEX number auto-populates acct and I'm unable to change it. Cancelled order, deleted account. Will shop elsewhere, somewhere I trust.

9 februari 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Very slow on shipping, Will sneak items into your cart

Very slow on shipping. It has taken 2 weeks to get here. I know right now there are delays but this happened last time I ordered as well.

Also you have to watch because they like to add small things to your cart, such as a 2.99 stylus. It's not much, but I didn't request it. Fortunately I noticed it and removed it before I finished the purchase.

I only bought from here because you can find cases for older phones.

11 januari 2021
Review zonder uitnodiging
Logo Cellular Outfitter

Antwoord van Cellular Outfitter

Hi Tracy.

We are so very sorry about your experience. We would love to make this right, if you could please send us your order # and will take a look. Our team is standing by.

Beoordeeld met 1 van de 5 sterren

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY! I ordered 10 cases for my employees cell phones and only one came in the mail. I waited thinking it will come later but it never did. I reached out to them about the issue and they asked to see the packaging. Who keeps the packaging in this era of E commerce? Nobody who isnt a hoarder. This is clearly their tactic to take advantage of people. Never ever ever order anything from this company unless you want to be extremely frustrated and a few hundred dollars short on a product. Good luck

7 januari 2021
Review zonder uitnodiging
Logo Cellular Outfitter

Antwoord van Cellular Outfitter

Hi Anthony,

Oh no we are so very sorry you experienced this. We would like to make this right ASAP. Can you please send me your order number. We will get this fixed.

Beoordeeld met 1 van de 5 sterren

I would avoid this company

I would avoid this company. I ordered 2 phone casses 19 days ago, and USPS still has not received them for shipping. I have requested that they call me to discuss this, as they have no phone #. No phone call, just useless emails and the person writing the emails can't even distinguish between UPS and USPS. Run Forest! RUN!

7 januari 2021
Review zonder uitnodiging
Logo Cellular Outfitter

Antwoord van Cellular Outfitter

Hi Robert, I'm so very sorry you had a bad experience with us. Due to the pandemic all orders have been delayed, we would like to make this up to you. Can you please send your order number? Our team will be standing by.

Thank you

Beoordeeld met 1 van de 5 sterren

Order was incorrect

Order was incorrect. Shipping was too much. Asked for order to be corrected, and they were going to charge me! Very poor service and products.

22 december 2020
Review zonder uitnodiging
Logo Cellular Outfitter

Antwoord van Cellular Outfitter

Hi Ellen! I'm so very sorry you had this experience with us, we would like to make this up to you. Can you please provide us with your order number? Our team will be standing by.

Beoordeeld met 1 van de 5 sterren

Return & Refund

I was stupid & order from Cellular Outfitter. Immediately, after ordering, I sent 2 emails requesting to cancel my order. Said they did NOT receive email. They preceded to ship to me. I did NOT open. They will not provide RMA for me to return. I will return & I have a great bank (BofA) that will help me with refund. I will be reporting to BBB. DO NOT DO BUSINESS WITH THESE SCUMBAGS.😁😁

14 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shoddy Outfit

Yesterday I ordered a case for my iphone with the understanding that there was free shipping. When I checked out I saw too late that I was being charged over $5 for shipping. I immediately emailed a request to cancel my order. I received a reply offering 50% off shipping cost, and given until "this evening" to reply or they would ship it. I tried to reply but the message was undeliverable. If they send it I will return the item and will contest the charge. Shoddy outfit.

11 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Useless screen protector

Ordered a clear cover for my Samsung S9, it took a long time to arrive, however, I know the mail is running pretty slow right now, so I'll let that slide. Got the cover and it does fit my phone screen, but there's no way to make it stay on the phone. It literally sits on the face of my phone. Period. It falls off if as soon as I move it. It would cost me more than I spent to return it, so in the trash it goes. 😬

6 december 2020
Review zonder uitnodiging
Logo Cellular Outfitter

Antwoord van Cellular Outfitter

Hi Lise,

I'm so sorry the screen protector isn't fitting correctly, we would like to get you another one sent out right away.

Will be standing by!

Beoordeeld met 2 van de 5 sterren

Delivery slow...

25 november 2020
Logo Cellular Outfitter

Antwoord van Cellular Outfitter

Hi Andrew,

Thank you for your patience at this time we are experiencing delays due to the pandemic. We appreciate your patience.

Have a great Monday!

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