Ok so I accidentally signed up with one account that I used before and I couldn't get my certificate under my name so I called costumer service and Loy helped me so much by guiding me and sending me t... Toon meer
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I encountered an online issue last night. I called the following morning and spoke with Angelo. Not only was his professional demeanor impressive, Angelo was attentive and spot on, assessing and execu... Toon meer
I appreciated the thoroughness of the Safe Driving Course on line. Afterwards, I needed help with the delivery address of my Certificate. Your agent, Raen, was extremely patient and greatly helpful.... Toon meer
Bedrijf heeft geantwoord
This driving course platform is horrible. 1st They want you to record your voice as a form of authentication but if you take a course on a computer that does not have a microphone you are out of luck.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Certus provides technical and compliance-related education, aiming to help professionals and organizations stay current with industry standards. We offer a variety of online courses and training in areas like workplace safety, food safety, and technical maintenance skills. We also help organizations with workforce management and performance tracking. Certus provides its training through dozens of brands, such as: TPC Training: An industry leader in workforce management, industrial skills, and workplace safety training. StateFoodSafety: Educates food and beverage industry employees on skills to protect public health. Metrix Learning: Provides online education solutions for public workforce development. Workforce180: Works with Metrix Learning to serve professionals in workforce development. Paulson Training: Offers digital and instructor-led training for the plastics manufacturing industry. OSHA Education Center: Delivers training and expertise for OSHA compliance. Notaries.com: Offers notary commission and renewal services. Online Traffic School (OLTS): Provides state-approved training programs for driver safety. Builders License Training Institute: Offers pre-licensing and continuing education for the construction industry.
Contactgegevens
Verenigde Staten
- www.certus.com
4,1
Goed
309 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
driving course
course was easy to follow and I was able to work around my schedule. I took course and passed test. My issue came when I wanted to receive certificate. I do not have a printer and am not tech savvy. Entered chat session and found out you could not mail certification. Entered second chat session as I did not know how to email another party to get certification printed out for me. Chatted with Gladzye Quezada who helped me in getting information to my daughter who will print out certificate and did not feel rushed in any way. She is a great employee and I was so happy she helped me resolve issue
28 maart 2026
Review zonder uitnodiging
Antwoord van Certus
Thank you for the detailed feedback on your experience! We're so glad to hear our team was able to help.
Jonathan was so easy to deal with and…
Jonathan was so easy to deal with and understood my problem right away. It was a very seamless and great process. I had good intentions of doing this course but misunderstood that Canada is governed under different jurisdiction and Jonathan was able to realize that right away and help me out with the refund. If I was American I would recommend this course and experience for anybody else every day of the week.
27 maart 2026
Review zonder uitnodiging
Antwoord van Certus
Thanks so much for the review!
The rep was very polite and… yes
The rep was very polite and help me with my need.
27 maart 2026
Review zonder uitnodiging
Antwoord van Certus
Thanks for the feedback!
It was good and really quick and easy.
26 maart 2026
Review zonder uitnodiging
Antwoord van Certus
Thanks for letting us know how it went!
Jill was responsive
Jill was responsive, professional, a clear communicator and a great representative of your company.
26 maart 2026
Review zonder uitnodiging
Antwoord van Certus
We appreciate the detailed feedback, thank you!
The ease from me informing of my…
The ease from me informing of my problem,to it being solved was a very quick and simple process,one of the best customer services I've used.The worker that helped me,Jon,was very helpful and straight forward,he was right on the task and solved it with no Issue.
26 maart 2026
Review zonder uitnodiging
Antwoord van Certus
Sorry to hear you hit a snag, but excited to hear that our team was able to help! Thank you so much for letting us know!
Jake was extremely kind and helpful…
Jake was extremely kind and helpful with my
online class problem and really appreciate his
assistance with getting my course back on track
26 maart 2026
Review zonder uitnodiging
Antwoord van Certus
Thank you for sharing your experience!
Antwoord van Certus
Thanks for the review!
Esra was extremely helpful with my…
Esra was extremely helpful with my questions and issues I was having. Appreciate the attention to detail.
26 maart 2026
Review zonder uitnodiging
Antwoord van Certus
We're glad to hear it!
Quick resolution
the first agent I spoke to did not resolve our issue as original informed. however the second agent, Esra, got us all squared away in a very quick and responsive manner. much appreciated!!
26 maart 2026
Review zonder uitnodiging
Antwoord van Certus
We'll investigate what could have gone better with your initial experience, we're sorry to hear it was not up to expectations...but we are grateful to hear that your experience with Esra got it taken care of! Thanks so much for sharing your detailed feedback on your experience.
Jon ensured that my issue was resolved quickly. I truly appreciate his help and would like to give him my highest compliments.
Jon was very kind and patient while assisting me. He handled everything professionally, and I would like to give him my highest compliments.
25 maart 2026
Review zonder uitnodiging
Antwoord van Certus
That is fantastic to hear, thanks so much for sharing your experience!
Antwoord van Certus
Thank you for taking the time to let us know!
Made my request about certificate
24 maart 2026
Review zonder uitnodiging
Antwoord van Certus
Thanks for the rating!
fast friendly problem solved
24 maart 2026
Review zonder uitnodiging
Antwoord van Certus
Thanks for sharing!
Jestine was great help,responded …
Jestine was great help,responded quick and helped resolve my issue fast.was a very pleasant person
24 maart 2026
Review zonder uitnodiging
Antwoord van Certus
Thanks for letting us know how your experience went!
Jonathan was helping me fast and well
Jonathan was helping me fast and well, im so satisfied with the help
24 maart 2026
Review zonder uitnodiging
Antwoord van Certus
Wow, thanks for letting us know!
Reza did a great job solving my problem.
Reza did a great job identifying the problem and explaining what I needed to do to continue with the online course. She was very patient and courteous, and I appreciate her help!
24 maart 2026
Review zonder uitnodiging
Antwoord van Certus
Thanks for taking the time to share your experience!
The operator was patient and helpful
The operator was patient while I got the information requested and solved the problem within a few minutes.
23 maart 2026
Review zonder uitnodiging
Antwoord van Certus
That is fantastic, thank you for sharing!
Noronessa was excellent
Noronessa was so helpful. She really took the time to listen to my concern and was very sympathetic with my issue.
23 maart 2026
Review zonder uitnodiging
Antwoord van Certus
Appreciate your feedback!
Not willing to help unlock a course…
Not willing to help unlock a course that was failed and forcing me to pay 70 more dollars to start it over. Terrible company
23 maart 2026
Review zonder uitnodiging
Antwoord van Certus
We’re sorry to hear you had a frustrating experience with your course. Some of our programs are regulated and include strict security and assessment requirements, which can result in lockouts if certain validations aren’t met. While we can’t override those restrictions, we’d be glad to review your accounts to confirm what happened and see if there’s any way we can help. Please check your private messages so we can assist further
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