I wish I could rate 0 out of 5. Customer service is terrible. It’s hopeless. I wanted to return an item they cannot even provide a new bar code they sent me the old barcode that has been used.
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I bought two bras from them same size different colors. When they arrived they were obviously two different sizes although both marked the same size. I contacted customer service and they reimbursed b... Toon meer
Ordered clothes 24/05/26. Expected delivery 01/06/26. Delivered 11/06/26. Sent two emails to Champion on the 4th and 6th June and no response. Received an email on 12/06/26 after the delivery had arri... Toon meer
Ordered shirts from them online and its taken several weeks with multiple shipping delays. Not sure what the condition of the product will look like but will never purchase anything online again unle... Toon meer
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Do not buy from this Store
Do not buy from this Store. I paid $38 for a large animated talking Pumpkin.
What I received was a Euro/Dollar store small flashing light pumpkin that doesn’t even work.
After contacting Customer Service and asking for money back and a return label, all I got was frustrated, communications with customer service has now reached 10 emails. They apologised for the “mistake” and offered me a refund of $3. The fight goes on.
I returned two items that I received…
I returned two items that I received from Champion.com. It took 3-5 business days to receive these items. But, upon returning items, I still have not received credit back at 5 weeks. I called customer care, they said it takes about 6 weeks for returns. How awful is that and such lack of customer service for a trendy item. I refuse to order from their site again!
Shocking customer services
Shocking customer services. Clueless staff Maria, Gary, Catherine who cannot help in anyway. Credit team not reachable, 46 days still no refund despite being told it will take 2-3 days. Sent numerous emails and phone calls, they never contact you, you have to chase them to get nowhere with them.
Product was of poor quality too. Do not shop there!
Ship partial order
Ship partial order, no details on the rest of the order, no updates, nothing. There's no email or chat to inquiry about it. ONLY phone call. So here I am waiting on hold for 35 minutes for a stupid $12 tshirt they havent shipped. Keep your dang tshirt.
Website is a joke
Email me on the day my product was supposed to arrive saying it’s out of stock even though they’ve already taken all my details and card details. Why is it on the website if it is out of stock? Absolute joke
TERRIBLE Customer Service.
I tried 5 TIMES placing an order with different credit cards, all of them were rejected. I only got an email saying the order had been placed but then (coincidentally all of them were sent the next day in the morning) got an email saying the payment didn't go through, even though I called my bank and they said the money was withdrawn from my account.
Terrible customer service.
terrible costumer service
My order never arrived, when i called they said they lost my order due to loads of work (3 calls in between, and waiting for champion costumer service contact me, like they said they would). In my last call they said that they were sorry but needed to place a new order, funny is I went to their website an out of stock on the t-shirt that my daughter specific wanted and her size, so i will say sorry to her when Christmas comes, giving her the same excuse they said to me (loads of work).
Champion should be ashamed how they treat the costumers specially is not a cheap brand.
Terrible customer service
Ordered a product. Got sent an email to say the order had been received. No delivery, no further emails, no communication at all, and then when I phone up, apparently, the order had been cancelled due to being out of stock. No communication to say this had happened at all. I call that awful customer service.
Hoodie was perfect and fit very snug
Fits exact
Fits exact. Only thing to note is that when putting it on, a lot of lint from the hoodie gets trapped in your hair etc.
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