Booked a haven holiday through the site. The amount wasn't discounted at checkout as per instructions and nowhere to add code. Called Haven and they agreed I was due a refund. I then had to chase a nu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Easy to apply discount codes that allow us to purchase items at a much more reasonable cost. Really useful- particularly post pandemic when costs are soaring and the nature of our work means we are n... Toon meer
Bedrijf heeft geantwoord
Just used our first voucher to get £9 off of our weekly shop. As charity workers working much harder and giving more to this country than the wealthy politicians and businessmen that are stealing so m... Toon meer
Bedrijf heeft geantwoord
Just brilliant. I don't shop due to the very welcome discounts, I do however check in to see whether there are discounts available on an item/break I am interested in. Definitely worth checking. In th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re Charity Worker Discounts, a FREE to-join and FREE-to-use discount scheme for Volunteers & Charity Workers. We connect you with big brands and fantastic discounts to make your money go further, and good things happen.
Contactgegevens
The Express Building, 9 Great Ancoats St, Ancoats, M4 5AD, Manchester, Verenigd Koninkrijk
- customerservice@charityworkerdiscounts.com
- www.charityworkerdiscounts.com
4,3
Uitstekend
603 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Be very careful before using these people--they will happily throw you under the bus rather than make things right.
Used them to get a discount on a mobile phone contract. I was randomly selected for a credit check (which has always been perfect). Asked by CWD to email driving license and bank statements, which I said no to. They said it would avoid fraud for them, I said it opens me up to fraud as email isn't secure. I offered to bring my ID to their office, but they haven't got one so we had to cancel the contract. Guess what? I have a huge black mark on my credit rating and now can't get a mobile contract with anyone subsequently, so have had to buy a phone and get a separate SIM card. The black mark on my credit will last at least two years, I'm absolutely furious and have hired a solicitor and contacted the ombudsman. I have done nothing wrong but my credit life is now a disaster. How dare they ask anyone to send such sensitive information via unsecured email. DO NOT USE!
18 oktober 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi,
Thank you for your review on Trustpilot.
We want to clarify that we would never ask our members for such personal details.
Any payment queries are directed to the retailer where the purchase was made, as no payments are processed through our platform.
Please reach out to us directly with the link to the offer you used and any relevant information, such as communication regarding a credit check or requests for documents. This will help us investigate, as this is certainly not a process we would follow.
We take matters like this very seriously and would like to support you the best we can. Please reach out to us and reference your Trust Pilot review in the subject here -
customerservice@charityworkerdiscounts.com
Thank you.
New app no access
Since changing its ownership and app to Pluxee it has proved impossible to access!
18 oktober 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We're sorry to hear you are having trouble accessing your account via the app.
Please contact our dedicated support team -
Email: odecard.uk@pluxeegroup.com
Phone: 01908 303564
We're committed to making your journey with the ode cashback card as smooth and rewarding as possible.
Great offers
15 oktober 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
Thank you to all suppliers for the…
Thank you to all suppliers for the offers to support volunteers who work with charities and give to others. It is much appreciated.
27 september 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We appreciate you taking the time to write us such a kind review and we are thrilled to hear that you had a wonderful experience.
Antwoord van Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We are so happy to know that you have had a wonderful experience, thank you for taking the time to leave us such a lovely review.
Antwoord van Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We’re happy to hear that you have made some savings using our discounts! We hope that you continue to take advantage of our offers.
Great site
Great site
Offering fantastic discounts, although nothing out of the ordinary or available to most companies. My 1 gripe is the sheer volume of emails this sends its worse than argos or amazon for it.
20 september 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
Problem with a voucher code
I had a problem with Bills in Canterbury who refused to accept my discount code as they only accepted bluelight or student cards. After contacting both Sophie in customer service from the charity worker discount, this was quickly sorted and bills provided me with a £30 voucher. Very happy with the way my problem was delt with. Sophie communication with the progress was outstanding. Thank you
22 augustus 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We’re happy to hear that you have made some savings using our discounts! We hope that you continue to take advantage of our offers.
Nothing for me
As yet, I have not seen anything that remotely interests me in your offers. Gardening, books and holidays involving gardens would take my interest.
21 september 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi,
We're sorry to hear that you haven't found any useful offers yet.
We do actually have some discounts on books, including Waterstones and Wordery. We also provide many holiday deals which you can find in the Travel section in the menu on our site.
I hope this helps but if you have any questions please feel free to reach out to our customer service team who can help further.
Thanks
Just had a great deal with Expedia
Just had a great deal with Expedia. Code worked fine.
Have also used Cinema Club and got a discount at my gym
Recommended
19 september 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi,
Thank you for taking the time to share your positive experience. We're thrilled to hear that you found great deals and enjoyed using our services. We appreciate your recommendation and look forward to helping you with your future travel plans.
Consistently a great service
Consistently a great service. Thank you for saving me money when times are hard.
15 september 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi,
We appreciate your kind words and are thrilled to hear that our service has been helpful to you. We strive to provide value and support to our customers, especially during challenging times.
Easy to access discounts from regular…
Easy to access discounts from regular emails. Simple process to get a code and they always work, giving some great bargains on my favourite brands.
12 september 2024
Review zonder uitnodiging
Disgusted!!
I am disgusted that an organisation set up to support charity workers is promoting Temu, who are being investigated for human rights violations! Lawmaker's have said there is an ‘extremely high risk’ that products made & dispatched by Temu are made using forced labour! This also applies to Shein so let’s not see your company promoting them either! STOP PROMOTING A COMPANY THAT EXPLOITS PEOPLE!
9 september 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi Kristina,
Thank you for bringing your concerns to our attention. We take these issues very seriously and want to assure you that the well-being of workers and ethical business practices are extremely important to us.
We have removed the offer from our scheme sites while we investigate the situation in detail. We are committed to promoting businesses that align with our values and ethical standards, and we will take appropriate actions based on our findings.
Thank you again for raising this issue with us, and we sincerely appreciate your feedback and patience as we work through this matter.
I find that for me
I find that for me, while you offer some interesting discounts they are often on things that i cant consider.
As an unpaid carer i can only afford inexpensive things
30 augustus 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
Either the discount codes are not…
Either the discount codes are not shown, or they don't work. Pretty useless really...
27 augustus 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi,
Thanks for your review on Trust Pilot.
We're sorry to hear about your issue. Our offers do have specific T&Cs, which might explain the confusion. However, we're here to help!
It is possible that your booking, or purchase was not eligible, in which case please contact us directly so that we can understand and resolve your situation more effectively.
I hope that helps.
Thanks
Great Value; Fab Choice; Easy Use!
Straightforward savings, easily applied, equals great value for all us charity workers - what’s not to like?
28 augustus 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We greatly appreciate your effort in sharing your experience. Your feedback is priceless, and we love hearing from our members.
Antwoord van Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
Lovely to be able to shop whilst looking after others
Lovely to have support whilst helping others which leaves little time for personal shopping, so to be able to buy online with a discount is very good plus there is a good choice of products for everyone.
26 augustus 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We greatly appreciate your effort in sharing your experience. Your feedback is priceless, and we love hearing from our members.
Easy system to use
Easy system to use. Just booked a holiday with a great discount courtesy of Charity workers. Keep up the great work.
18 augustus 2024
Review zonder uitnodiging
Antwoord van Charity Worker Discounts
Thank you for your great review and we're delighted to hear that we've helped you save money on your holiday.
Have a great time!
Antwoord van Charity Worker Discounts
Hi,
Thank you for your Trust Pilot review.
We really appreciate you taking the time to share your experience, we love hearing from our members and value all comments we receive.
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