We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Absolutely terrible experience. Chipper Cash is lightning fast when it comes to deposits, they’ll take your money instantly with zero issues. But the moment you try to withdraw or cash out? Suddenly... Toon meer

Beoordeeld met 1 van de 5 sterren

This thieves took $5.42 from me,I deposited $70 around 2023,they didn’t credit me and lied about returning it to the sender,till today I haven’t received my money,tonight I deposited 7500 Naira and th... Toon meer

Beoordeeld met 4 van de 5 sterren

Pros: Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb. Cons: 1. Exchange rate is higher 2. Till now,... Toon meer

Beoordeeld met 1 van de 5 sterren

This is probably the worst legal scammers you can ever use. The hidden fees. Excessive charges. Once your money is in, you are already in debt to them. Maintainance fee, card fee, transaction decline... Toon meer

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Contactgegevens

1,7

Zeer slecht

TrustScore 1.5 uit 5

367 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 4% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

This app iDOES NOT WORKs ridiculous,the code it…

This app is ridiculous,the code it sends is NEVER the right code,I have to go back ,I've done that 5 times now,been locked out ,I give up,so I ask Mr.Wizzard what is the solution to this issue? The app simply goes around and around in circles,it does not work. It's really a shame,I would use this often if in fact it would work.

17 februari 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hi Tina,

We are really concerned to see this and would be more than happy to take a look at this for you. Please send us an email to support@chippercash.com with your chipper tag so we can help resolve this for you.

Thank you.
The Chipper Cash Team.

Beoordeeld met 2 van de 5 sterren

Cant access the investment page

I use to love chipper, but am not happy with the app this time, for 3months now i cant have access to my investment page, it keeps referring me to there care chat, i have all they suggested still cant access it.

6 februari 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey there!

We sincerely apologise for the experience you have had with this. We sure want to see you love us again. 🥺
We would be happy to take a look at this for you. Please send in a mail to ask@chippercash.com with details of the issue as well as your Chipper Tag.

Thank you
The Chipper Cash Team 💜

Beoordeeld met 5 van de 5 sterren

Very fast and reliable 😋

5 februari 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey Peter,

Thank you so much for the beautiful feedback. We appreciate you.

The Chipper Cash Team. 💜

Beoordeeld met 5 van de 5 sterren

Please and please disregard any bad…

Please and please disregard any bad reviews here! Chipper cash is one amidst the best you can use,if not even the best for now! they are always transparent, am not an affiliate, just a happy customer. try it out yourself and ask for customers support incase you get into any difficulties, you will be amazed on how fast customer supports gets to you. Chipper cash is extremely pleasant for me, and I will keep everyone updated on how they serve customers. But for now life is chipper with chipper cash abeg. Thanks

5 februari 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

We are so excited to read such an amazing review. It sure has left us smiling from ear to ear.😁

Thank you so much for choosing to be part of the Chipper Cash family and we wish you many more happy transactions ahead.

The Chipper Cash Team. 💜

Beoordeeld met 3 van de 5 sterren

Bvn issues

Why must I put my bvn while registering??? That’s what has been putting me off. Leaving out my bvn in an online app. I would really love to give it a shot but that’s my only clause.

2 februari 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello there!

Thank you so much for reaching out and for the feedback. The BVN is a mandatory flow to allow us to ensure the account is properly verified.
This would also allow you to have access to all the functionalities of the app.
We do however understand your concerns but want to assure you that we treat all data with highest level of confidentiality in line with payment security best practices.

Thank you
The Chipper Cash Team. 💜

Beoordeeld met 1 van de 5 sterren

The New Chippercash debit card Uganda

I used my ChipperCash debit card to pay for an online transaction on December 17th; the transaction was declined, so the item was never purchased, but the funds were removed from my account and not returned even after the 30-day waiting period they claim is mandatory. I have been back and forth with over 9 reps and a unbelievable 36 conversations trying to sort out this issue. I have had some withdrawal issues in the past, and they were usually resolved in a day or so. I honestly started out very patient with the app because they are a new service in Uganda, and as a software developer, I understand technical issues, but now I realize the way they operate feels more like a scam from a small, unprofessional, and inexperienced group of people. I was trying to recover 560,000 ush ($150), but now I'm just totally lost!

16 januari 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey!

No, you are not lost at all. We will make sure this is resolved and your confidence restored in us.
We will be requesting more information directly to you. Please fill this and let us assist you further. Kindly make sure to add your chipper tag.
Sincere apologies for the delay and this experience.

The Chipper Cash Team.

Beoordeeld met 1 van de 5 sterren

I received money from a p2p trader on…

I received money from a p2p trader from binance to my chippercash yesterday, I tried to cash out and it failed, however after about 5minutes of the failed cashout,the money disappeared from my chipper account, tried to talk to support and all they kept telling me is we will look into it and let u know when something comes up. After one support team member asked me to comfirm my location, I was prompted to check my security settings only to find an unauthorized device logged into my account from Lagos Nigeria, I reported the case and my account has since been restricted but no response from support in on for how long this will take to investigate and no explanation on how my money disappeared from my account. Iam totally disappointed in chipper cash because this is not the first time iam having cashout problems.

18 januari 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey there!

We are really concerned to see this.
Could you please send an email to support@chippercash.com so we can assist you further?
Sincere apologies for the experience and we would be on standby to hear more from you.

Thank you.
The Chipper Cash Team.

Beoordeeld met 5 van de 5 sterren

Thanks, chipper cash

it's been wonderful so far with chipper cash. With the setback I had on the app due to my fault, they communicated with me throughout so as to get my account back. Good customer service.

11 januari 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Oluwaseyi,

We are excited to see this and learn that your account is working fine now. Thank you so much for the kind words and for being a part of the Chipper Cash family. 💜

The Chipper Cash Team.

Beoordeeld met 1 van de 5 sterren

Chipper app a closed ponzi scheme in crypto trading..…

Things were going smoothly on this app until I attempted to buy BTC crypto currency this week.
Apparently the app notes that "there charge no transaction fees" just to set you up!

As the price of the BTC coins appreciated on the open market in the last few days by more than 10%, I tried to cash out by selling my BTC.
Only to find that what they call their sell rate, is well below the market price of the coin by more than 10%! And this keeps changing as the price of the coin appreciates!

Essentially you cannot make a profit on this app in Crypto (BTC) even when the actual price of your holdings rises up above 10%.

The app kept warning I do not have sufficient coin balance even as the actual price of the coin on all open market platforms appreciated! The BTC value it claims I have left is still below the value I bought by more than 10% despite the rally in market prices of the coins.

With crypto the app is a closed ponzi scheme if you ask me!
And all this happened today 14th January 2023!

Check any other crypto trading apps and then check out chipper at current crypto prices, you will get what am saying .

13 januari 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey there!

Thank you so much for sharing this with us and letting us know about your experience. We would love to share more feedback on this and further engage you.
Please send us an email to support@chippercash.com with your chipper tag and details as shared here.

Thank you.
The Chipper Cash Team.

Beoordeeld met 5 van de 5 sterren

It was quickly sorted and response was…

It was quickly sorted and response was professional

12 januari 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey Elvis,

Thank you so much for letting us know about this. We are happy the issue was resolved.
Have a beautiful week ahead.

The Chipper Cash Team.

Beoordeeld met 5 van de 5 sterren

Great Customer Service

8 januari 2023
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello David,

Thank you so much for the very kind feedback and for choosing Chipper Cash.

The Chipper Cash Team.

Beoordeeld met 1 van de 5 sterren

Horrible customer service

Horrible customer service. I tried to use the app but the platform rejected my identification during verification. Due to this, I wasn't able to make use of the account. Since then, I have been contacting customer service via chat and email to try get the account deleted and my data removed from the platform. And the customer service reps have been taking me round in circles and refusing to delete my data. This is absolutely wrong. The platform has sensitive personal data which they collect during sign up and once you want it deleted they basically ignore you or refuse to help. Horrible!!!

Edit: To address the generic response I received from Chippercash, I have shared my tag multiple times with your customer service reps. They either ignore the messages or just take me round in circles. I wouldn't advise anyone to subscribe to this platform at all. It is more stress than it is worth.

21 december 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey there!

We are truly concerned to see this and would love to be of assistance on this. Please share your Chipper tag via https://chipper.help so we can make things right.

Thank you
The Chipper Cash Team.

Beoordeeld met 1 van de 5 sterren

I created an account with them and was denied access to get verified

I created an account with them and got verified when I tried to claim my card I was asked to upload my ID 3 days after uploading my it got rejected when I tried to upload it again I got a error message that
permission was denied it's really frustrating

24 december 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Sogho,

Thank you so much for sharing this feedback with us. We sincerely apologise for the experience and would love to look into this further if it is still pending.
Please send an email to support@chippercash.com for assistance.

Thank you.
The Chipper Cash Team.

Beoordeeld met 4 van de 5 sterren

Send & receive money for free I like it…

Send & receive money for free I like it
My cash out was pending but after some days they they brought it back to my wallet.
But improve in your pending cash out it take you long for sure

20 december 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey Patrick,

Thank you so much for the feedback and we are glad to see this issue was resolved. We assure you of amazing services now and always.

The Chipper Cash Team

Beoordeeld met 2 van de 5 sterren

I'm trying to complete my verification…

I'm trying to complete my verification process so I can create my virtual card and I have submitted all the necessary documents.. yet still for 3 days verification status (pending)..
Please how long does this process take

12 december 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Tyson, we'd like to look into this right away. Please share your chipper tag via https://chipper.help so we can follow up.

Beoordeeld met 2 van de 5 sterren

App crashes or does not even open

the App crashes or does not even open for weeks like, the virtual card is good but what is the point if the app wont open

30 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Jessica,

Thank you so much for reaching out and sharing this feedback. We would love to look into the challenge you are experiencing with the app and ensure it is fixed. Please send an email to support@chippercash.com with your user details and probably a screenshot of any error.

Thank you so much.
The Chipper Cash Team.

Beoordeeld met 1 van de 5 sterren

Bad service I converted NGN to dollar…

Bad service I converted NGN to dollar at dey rate 6000 NGN to dollars which was 7.40 dollar and I wanted to withdraw my 7.40 dollar only to find out that I am left with 4700 NGN

20 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hello Ademoye,

Thank you for sharing the feedback with us. We would love to share more details on the dynamics of this kind of transaction. Please send us an email to support@chippercash.com

Thank you.
The Chipper Cash Team. 💜

Beoordeeld met 1 van de 5 sterren

Not advisable. The app downright stinks

There's hardly any thing you can do on the app without unnecessary time-wasting friction along the way. The app in many cases is always down with one issue or another, interrupting business
Chipper Cash and their services are not a reliable choice for any serious business man. Not mentioning their subpar customer service. It just stinks. If you've got an urgent business to do i advise you go elsewhere. Chipper Cash will readily disappoint you and mess you up.

16 november 2022
Review zonder uitnodiging
Logo Chipper Cash

Antwoord van Chipper Cash

Hey there!

We are concerned to see this and also deeply appreciate the feedback shared. We sincerely apologise for the experience you must have had based on this review and would want to assure you that this is taken very seriously.
We are already taking active steps to improve on all highlighted areas and if possible, we would love to follow up with you to get more insights. Once again, thank you so much.

The Chipper Cash Team. 💜

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer