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Chrysalis Courses Reviews 

1.252
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TrustScore 4.5 uit 5

4,3

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Beoordeeld met 1 van de 5 sterren

I initially raised important ethical concerns with Chrysalis last month. I am still waiting for a substantive response. They do not seem concerned about the safety of clients working with their tr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thoroughly enjoyed the course and our tutor Karl Shanahan is great. Made every session fun to learn and couldn’t recommend enough.

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Beoordeeld met 5 van de 5 sterren

I have thoroughly enjoyed this course. Karl Shanahan delivered it in an informative, fun and interactive manner. I feel confident creating and delivering scripts, and have enjoyed reflecting on my own... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

There are many positives about chrysalis, the flexibility of the course is really helpful when working full time and the price is not extortionate. The student experience largely depends on how goo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

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Geschreven door het bedrijf

Established in 1998, Chrysalis has over 25 years’ experience in counselling, hypnotherapy and psychotherapy training. As a not-for-profit organisation, we put our students at the heart of everything we do, with profits reinvested to improve training, student support and outcomes. Chrysalis is one of the UK’s market-leading counselling training providers, offering flexible part-time courses across the UK and online. Our aim is to make a career in counselling more approachable, more accessible and more achievable for more people. We offer a wide range of recognised and accredited courses, from introductory certificates through to professional diploma qualifications, designed to support students at every stage of their journey. Our training combines practical skills, theory and personal growth, helping students build confidence and prepare for professional practice. At Chrysalis, we understand that studying often needs to fit around work, family and everyday life. That’s why we focus on flexible learning, supportive tutors and dedicated student support teams to guide students from enrolment through to qualification. We’re proud of the community we’ve built and value every piece of feedback we receive. Reviews help us continue to improve and give future students an honest insight into what it’s like to study with Chrysalis.

What you can expect

Geschreven door het bedrijf

Support at every stage
From enrolment to qualification, our tutors and student support teams are here to guide you throughout your journey.

Our Support Promise

Support throughout your training

From enrolment to qualification, our team is here to support you every step of the way with guidance, tutor mentoring and student services.

Contactgegevens

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Start Your Counselling Journey

Flexible training and expert tutors to support your new career.

4,3

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TrustScore 4.5 uit 5

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4,3

Alle reviews

(1.252)

108 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Chrysalis is a great course provider

Chrysalis is a great course provider, the online material is great, student support is accessible and great and the tutor Andy is brilliant- supportive, encouraging, knowledgeable. My only bit of feedback is that the courses available via NCPS which are often advertised by email to students are extremely expensive and inaccessible for many students at time in my opinion.

7 september 2025
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Antwoord van Chrysalis Courses

Thank you for taking the time to leave your review.

Andy is a brilliant tutor and it is great to hear your comments about your experience with him.

With regards to the cost of Chrysalis' courses, there is a lot of consideration that goes into how we price these. We try to keep our prices low and competitive while also ensuring that they fairly reflect the high standards of content created, delivered and taught. We do review this regularly.

Good luck with your next steps, if you are interested in one of our further courses then please do contact us at enquiries@chrysaliscourses.ac.uk - we would love to hear from you!

Beoordeeld met 4 van de 5 sterren

Motivational tutor and engaging course material

The course is engaging and our tutor Andrew Brown is a brilliant motivator. He draws on his real life experience and facilitates great class discussion.

7 september 2025
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Antwoord van Chrysalis Courses

Hi Anna,

Thank you for your feedback about the course material and your tutor Andrew. It is great to hear that you have had such a great experience studying with Chrysalis and have found Andrew a brilliant motivator!

Good luck with your next steps!

Beoordeeld met 5 van de 5 sterren

Nick Matthew’s a great tutor! Great chrysalis tutor and the support for our course so far has been great!

At the start, we had a different tutor and the experience was ok but something felt missing. We actually got a new tutor Nick Matthew’s and he’s really great. The whole experience has changed and the atmosphere has really improved. I feel comfortable going to him and receive fast responses, when struggling or needing some support with course work. He’s been my year 1 tutor, and sadly won’t be having him for the next 2 years but this would be great if we could continue having the same tutor, as Nick is amazing. Can’t wait to continue my studies with chrysalis.

7 september 2025
Review zonder uitnodiging
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Antwoord van Chrysalis Courses

Hello Grace!

Thank you for your feedback - I agree, Nick Matthews is great! Really glad to hear that he has improved your experience in Year 1. He is a very supportive tutor and I am not surprised to read your comments about him

It is normal to study with a different tutor from Year 2 onwards, but I am confident you will have another 5* experience with your new tutor too.

Good luck!

Beoordeeld met 5 van de 5 sterren

Nick has completely changed my experience for the better

Nick has been excellent for us since he became our tutor in the middle of year 1. He has reassured us and made us feel so much more confident in what we are doing. I feel as though I am able to ask any questions that I need and that it will get answered thoroughly.

7 september 2025
Review zonder uitnodiging
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Antwoord van Chrysalis Courses

Hi Kathryn,

Thank you for taking the time to leave your 5* review about your tutor Nick - he is a great tutor. I am really glad to hear that Nick has helped and supported you throughout the year and has built your confidence up.

Good luck with the rest of your journey!

Beoordeeld met 5 van de 5 sterren

Second Year Done!

I've really enjoyed my second year of study at Chrysalis. Andy Brown is an amazing lecturer, and I'm so glad he'll be lecturing my group for year three, too.

7 september 2025
Review zonder uitnodiging
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Antwoord van Chrysalis Courses

Hello Ashleigh,

Thank you for your review.

It is great to hear you have had a 5* experience studying with Chrysalis and have found your tutor Andy amazing!

Good luck with Year 3!

Beoordeeld met 4 van de 5 sterren

The hypnotherapy class is good

The hypnotherapy class is good. The class covered a variety of topics and was extremely practical.
Nicola was very l supportive as well.

6 september 2025
Review zonder uitnodiging
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Antwoord van Chrysalis Courses

Hi Aishat!

Thank you for taking the time to leave your review.

I am pleased to hear that you have enjoyed your time studying hypnotherapy with your tutor Nicola.

Good luck with your next steps!

Beoordeeld met 4 van de 5 sterren

The course and the tutor (Andrew Brown)…

The course and the tutor (Andrew Brown) has been very consistent and supportive.
The course resources might need updating.
Also - the access to course resources only when assignment is submitted can be frustrating and unhelpful when extension is requested. Maybe access should be granted a week before the next lesson regardless of submission being made.

6 september 2025
Review zonder uitnodiging
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Antwoord van Chrysalis Courses

Hello!

It is great to hear that you have found the course consistent and Andrew supportive. Thank you for your feedback on the course resources - we are always happy to review content and update materials where necessary.

Good luck with your next steps!

Beoordeeld met 5 van de 5 sterren

All staff are very helpful

All staff are very helpful. My tutor always responds promptly & all student support staff always help me.

3 september 2025
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Antwoord van Chrysalis Courses

Thank you Andrea for your review. We are pleased your tutor and the Student Support team have been helpful and able assist with your queries quickly for you.

Beoordeeld met 5 van de 5 sterren

Chrysalis is a perfect way to get back to studying

Chrysalis made it easy for me to study with paying monthly instalments and the tutor has been brilliant and I am enjoying my stone studying with them. Excellent providers

4 mei 2025
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Antwoord van Chrysalis Courses

Thank you for your review and comments. We are pleased you have been enjoying your studying with Chrysalis.

Beoordeeld met 5 van de 5 sterren

Chrysalis stepped in when our previous…

Chrysalis stepped in when our previous course combusted. We were treated kindly and sympathetically. Without Rhianan and Chrysalis as a whole, we would never have been able to complete our studies, and gain our qualifications!

30 mei 2025
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Antwoord van Chrysalis Courses

Thank you for this review and we are so pleased to have been able to support you in completing your studies and qualifying.

Beoordeeld met 4 van de 5 sterren

I would say my experience of chrysalis…

I would say my experience of chrysalis so far has been good

25 augustus 2025
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Antwoord van Chrysalis Courses

Hi Daniel,

Thank you for taking the time to leave a review- It is great to hear that you have enjoyed your time with Chrysalis!

Beoordeeld met 1 van de 5 sterren

Low rent

I would describe this organisation as “low rent”. Many of the good tutors have left. The good ones remaining are outnumbered by those whose experience is lacking. The “management” defensively hides behind inadequate, unjust processes.
Essentially, Chrysalis Courses is the training arm for the NCPS. Board members sit across both organisations, and a greater gap between the two should be created for impartiality, fairness and objectivity.

24 augustus 2025
Review zonder uitnodiging
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Antwoord van Chrysalis Courses

Good afternoon Sarah-Jane,

I am sorry to hear that you feel this way about Chrysalis. I would like to invite you to contact Student Support to talk through any concerns you may have and we will be more than happy to try and help.

Chrysalis tutors are professional counsellors, and we have a thorough recruitment process when it comes to working with new tutors. We have nearly 100 different tutors based around the country, each is required to attend the same annual training events, are assessed using the same criteria and all new tutors are required to attend new tutor training. We therefore would not expect tutors, the quality of their tutoring or their own counselling experience to be lacking.

To confirm, Chrysalis Not for Profit Ltd does not have Board Members and is a completely separate company to the NCPS. The NCPS accredits our counselling courses, as it does for other training providers.

If you have specific concerns about your tutor or our administrative processes then again, I would like to invite you to share these with Student Support - we are always happy to receive constructive feedback and look for ways to improve.

Beoordeeld met 5 van de 5 sterren

Highly recommended

Having class once a month worked perfectly with my busy life and Chrysalis was just perfect for my needs. Both the my teacher and student support were very helpful and supportive on this journey.

23 augustus 2025
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Antwoord van Chrysalis Courses

Thank you for your review!

It's great to hear how you have enjoyed your time with Chrysalis and have found you tutor and Student Support helpful while studying with us.

Good luck with your next steps!

Beoordeeld met 5 van de 5 sterren

My tutor has been amazing and the…

My tutor has been amazing and the course structure well thought out to be relatively flexible in terms of fitting it in with other commitments. I did a lot of research and I think it is great value for a professional course.

23 augustus 2025
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Antwoord van Chrysalis Courses

Thank you for taking time to leave your review . It is really great to hear your feedback about your tutor and how you have found the course content.

Good luck with the rest of your studies!

Beoordeeld met 1 van de 5 sterren

The help for placement in Northern…

The help for placement in Northern Ireland is practically non existent. Paying over 4 grand is a waste of money and not helpful for trying to enter the real, professional world of counselling in NI. My lecturer is great but is using the materials Chrysalis give which can be very outdated and basic. I have told people to stay far away as other services provide more for far less.

1 juni 2025
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Antwoord van Chrysalis Courses

Thank you for taking the time to provide us with your feedback.

Our Student Team can advise you on placement opportunities within the Northern Ireland area that you can contact and they can assist with extensions of time to support you in gaining your placement hours. They can also speak with our Placements and Development Manager about the difficulties you are experiencing and ask that this is looked further into for you. Please do let them know if you would like to talk this through.

We can also assure you that our courses are accredited by the National Hypnotherapy Society and the National Counselling and Psychotherapy Society. We constantly monitor our materials and resources and any changes made throughout the year are notified to the Societies for our annual accreditation renewal and are reviewed at this time.

We are sorry to hear of your concerns. This is not the experience we would want for our student and we would invite you to contact our Student Support team to discuss this further so that they can look to offer you advice and support for your final year of study.

Beoordeeld met 1 van de 5 sterren

Mixed Feelings

Ive found the srudent support really helpful. The mis communication between tutors has been confusing and left people in our class a bit lost on what we at meant to do. Classes we have found have been were we followed a work sheet we could have read at home. Supervisors Ive had have told me they find the level of depth the course goes into isn't good because I dont seem as educated as people on courses from colleges like other students in my supervison group have went to the same as my supervisor . Has left doubt on wherever Im very capable maybe chrysalis isn't getting enough credit or hasn't been as common a place to study. Not sure what it is but nearing end of year three and wandering if Im not that capable or trusted because of the stigma that the way Chrysalis structure their classes is differnt to other places of study. My class and me have talked about how we really enjoyed the first year of Hypnotherapy therapy and think we were because of the kind of tutor we had. Ive struggled with the cost of the course and student finance have been really supportive in offering extended time to pay. Overall its been interesting just feel alone and not much check in how our clinical practice has been going . quite isolating and your left to your own devices to study or not . So long as assignments are done. Enjoyed the flexibility of weekends so can maintain working and earning . Ideal course if your super Confident already and dont need to talk about your journey in class just fcu on the paperwork that you bring to class and the tutor reads back to you really. It's been fun at times with group work not always time for everyone to practice .

20 augustus 2025
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Antwoord van Chrysalis Courses

Thank you, Sazzie, for taking time to leave your feedback and comments.

We are pleased to hear that you have found our Student Support team to be helpful and supportive to you when you have contacted us.

In response to your feedback about the course, we can assure you that as a training provider, our courses are recognised and accredited. Chrysalis has been established since 1998 and has a wide experience in offering hypnotherapy and counselling training. Our courses are accredited by the National Hypnotherapy Society and the National Counselling and Psychotherapy Society who both hold Accredited Registers with the Professional Standards Authority. We are also an approved centre for The King’s Trust, who are our awarding body. We see that your supervisor has raised some concerns, and we would be more than happy to speak directly with them to discuss our courses – please do contact our Student Support team if you would like us to do this and we can arrange this. We would also be happy to provide you with written confirmation of your studies with us and qualifications awarded should you need this in the future.

We are sorry to hear that you have concerns about your tutor. All our tutors receive a full training programme before they start teaching with us and are assessed regularly by our Internal Moderators. Please do let us know if you would like to discuss your concerns in more detail as we would like to offer support to you. The team are always on hand to assist with queries and if you do wish to discuss your concerns further, please do contact your Student Support Liaison and they can talk through this with you.

Beoordeeld met 5 van de 5 sterren

Great experience and tutors

Fantastic opportunity

20 augustus 2025
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Antwoord van Chrysalis Courses

Thank you for your review Richard. We are pleased that you have enjoyed your journey with Chrysalis and appreciate you taking time to leave this review.

Beoordeeld met 3 van de 5 sterren

I want to be honest here!

I want to be honest here!
I was struggling to find a placement for my 3rd year since September last year in September!
I have tried all the listed options provided for
College but most of those placements are not within my location range! I emailed searching and back and forward to the one I like still not staring yet even though they had my paperwork and some paperwork work loss in the process! It was taking up my time and stressing me out! It did upset me
I wish 🙏🏼 you could find placement and be ready for us instead of students having to search on their own!
We pay a lot of money for this course, the package itself the course was structured and all good! However, customer service could do better to help more with our struggles. English second-language speakers find it hard! Thank you

20 augustus 2025
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Antwoord van Chrysalis Courses

Thank you, Sarah, for taking time to leave your feedback and comments.

We are sorry to hear of the difficulties that you have experienced in finding a placement for your year 3 studies. Our Student Support team are always on hand to provide details of any organisations who offer placements to our students, and also new opportunities which come available.

We are also sorry that you have had problems with your paperwork. We do ask students to liaise with their placement provider when completing paperwork however we are more than happy to help to support you in the completion of this – if you are still waiting to start due to paperwork needing to be completed, please contact our Placements Team and let them know and we will ensure that we help with this so that your placement can commence. Our Student Support team can also help to support you with an extension of time to complete your hours, which can start once you have completed year 3 of studies.

We are pleased that you have found the course to be good and well structured and do take on board your feedback regarding customer service. Our Student Support team are always on hand to assist with queries and we also run weekly online drop in sessions so that students can speak directly with a member of the team. The dates are times for our drop ins are available on your student area and within the Moodle platform, so do get in touch if you have any queries.

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