Cinch Self Storage Reviews 2.309

Newcastle (Blaydon) site. I have had a larger storage unit at this for the last 8 weeks The site is very new and the facilities are first rate. The premises are very clean and very well managed. I've used other storage companes locally in the past but none have come close in terms of what was offered at the price I paid. The best thing about this particular site are the staff. Dan and Adam are extremely professional, incredibly welcoming and helpful and react very quickly to any questions I've raised with them. Nothing has been a bother to them. Due to my building work taking longer than anticipated, I needed to move to a smaller unit. They sorted out everything very quickly for me showng me different units at a great price, and I decanted my belongings across to the new unit on the same day. Highly recommended

Cinch Woking is an excellently managed storage unit- polite and professional staff, exceptionally clean and very well organised. I wouldn't hesitate to recommend them.

I recently used Cinch Self Storage Brentwood and honestly couldn’t fault the experience. From start to finish everything was straightforward, stress-free, and really well organised.

The facility itself is clean, secure, and easy to access, which gave me real peace of mind leaving my belongings there. Security features like CCTV and controlled access make it feel very safe, and everything is well maintained.

What really stood out though was the customer service. Maddy in particular was brilliant , friendly, professional, and genuinely helpful. She took the time to show me different unit options and made sure I got exactly what I needed, which made the whole process a lot easier.

Overall, it’s clear why Cinch has such a strong reputation for customer service and well-kept facilities. I’d definitely recommend them to anyone needing storage in the Brentwood area, and I wouldn’t hesitate to use them again myself.

What an incredible experience and service from the Brentwood cinch team. They made the whole process completely stress free and really took the time to understand exactly what we needed. The team were incredibly friendly, welcoming and a pleasure to deal with from start to finish. I would highly recommend them to anyone and I’ll definitely be using them again in the future!

Both Matt and Jason at Cinch Leighton Buzzard have been brilliant from the moment we stepped on site - it was a difficult time with moving an elderly relative from her home of 50 years and putting her things into storage - Matt and Jason both helped to make our Cinch experience calm and smooth and were always on hand for a friendly bit of advice and guidance. would certainly recommend others and also would happily use again myself if and when the need arose in the future.

Briliat service i will definetly recomand Jason and Matt

Craig at Woking Cinch storage is really helpful and made everything very easy to arrange

Thanks again to Matt & Jason at CINCH in Leighton Buzzard for all your help - not sure if we will need to utilise a unit in the future but it has been a great help this time as it was last time. Your consistently friendly and helpful approach to the whole process has been much appreciated.

A smaller unit for a shorter period of time second time around - so hopefully we are winning 🤞🤞🤞

Great clean, open, and welcoming environment. Huge choices , and brilliant customer service from Jason and Matt at all times. Jason gave some great ideas and cost plans. We are very grateful. Mike

Stewart made my move in day stress free and was very efficient!!

Really appreciate his hospitality…thank you! 🫡🌟

I used the Brentwood facility, Really good price and easy to get to. And checking out was made really easy by Maddy.

Looking for storage for a short time while sorting out house contents.
Found cinch online and thought I would give it a go 😊. Great price and Fantastic team at Enfield. More than helpful in getting the right deal and size unit. Easy access and secure.
5 star 🌟 Rating

Since the last 6 months, the staff has become extremely rude and hostile to customers ! Best to avoid this place now !

Andrew and his team, from the Chippenham Storage, have been nothing but helpful , kind and professional! Where it was possible they managed to pass on a small discount and have always answered questions with kindness and courtesy.
Should I ever be in a position to require your services again, you will be my first call.

Excellent Facility in Shoreham, extremely helpful and friendly staff.

We have used Cinch Gillingham Storage Unit from February to April 2026.

Amy was particularly good at looking after our needs and met our requirements for our storage needs.

It was easy to use and access, it is nit a 24 hour lock up but we didn't need 24 hour access.

I thoroughly recommend Cinch Gillingham Storage Unit.

Joe, from Kent

⭐️⭐️⭐️⭐️⭐️

Excellent service from all the team. Thanks guys.

Just opened an account with Cinch Shoreham. Thanks to Jon and Lauren who welcomed me and made the process really easy. Nice facility and good location.

Very responsive, answered all my questions within minutes online. Friendly reception on the day of booking, showed me the unit to ensure it met my needs before confirming the booking. Great experience and easy access.

The new facility at Houghton Regis is wonderful. Our first contact was with Aaron months ago to put a hold on one of the new units. Today we met with Leon, he was very helpful and showed us around, comparing the size of units available. We ended up upgrading in size but he did a 12 month deal for us. Set up the secure code & locking system with my daughter. Very happy with our experience. Thank you Leon.