Classic soccer locker  Reviews 71

TrustScore 3 uit 5

2,8

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Placed my order some time ago and still not received. Ordered for my grandsons birthday, no tracking number provided, no response to emails and order still not received. Giving it a few more days or I... Toon meer

Beoordeeld met 1 van de 5 sterren

As others have mentioned, this is not a bona fida website. Fake tracking number (doesn’t correlate with Royal Mail), took over a week for someone to come back. I have raised a S75 chargeback. Save... Toon meer

Beoordeeld met 4 van de 5 sterren

I saw a lot of bad reviews on here so i was a bit unsure at first. I got sent a tracking number in about 5 days of purchasing and it worked. Delivery took a while but the website did specify the shirt... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Super efficient, great quality for money, and will whatsapp over pictures of the shirts before they send them to double check they're ok! We now have four in our office and wouldn't use anyone else!... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Voetbalwinkel

Geschreven door het bedrijf

We are a UK based company that sell retro & classic football shirts at a competitive price. They don’t make them like they used to! We love the classic feel and design of classic shirts and are passionate about supplying our customers with a great product. We try and help our customer with all there enquiries as fast as we can. In order to keep the cost of our shirts down, we dispatch them directly from our manufacturers across Europe & Asia. Sadly this does impact delivery times but you will see clear communication on timescales throughout our website. Please reach out to us if you need any help ordering or support with your order, we are available 7 days a week. info@classicsoccerlocker.com


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

71 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Placed my order some time ago and still…

Placed my order some time ago and still not received. Ordered for my grandsons birthday, no tracking number provided, no response to emails and order still not received. Giving it a few more days or I'll need to contact my bank to retrieve funds and report to the fraud unit.

28 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not order.

As others have mentioned, this is not a bona fida website. Fake tracking number (doesn’t correlate with Royal Mail), took over a week for someone to come back.

I have raised a S75 chargeback. Save yourselves the hassle and steer well clear. The positive reviews cannot be an accurate reflection.

26 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Appalling communication or should I say…

Appalling communication or should I say no communication at all.

Order placed 11th December. Delivery was attempted when I was off for Christmas. Hasn’t been attempted since. Have emailed on numerous occasions and had no response.

Is this what you do when you have customers money? Don’t follow through with the order?

Hope this initiates a response.

11 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great purchase and customisation

Really happy with my purchase which was for a friends birthday. Made the most of the free customisation. YES I had to wait a while for the shirt to come through but the website is very open about this so purchasers should bear this in mind. Great quality shirt that came through.

6 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shirt letters no good / no help

I have just had a shirt and the letters are not stuck on , I asked for help to correct or refund and they reply I have 8 days to return but any water damage etc cannot be processed?

I am still trying to find out if I can get some further help and they have not replied , I will keep posting to get support as the statutory rights are not straight forward will continue to post update as the shirt is not very good ?
reimburse standard delivery costs.



Please return to the address below and follow the policy. Any returns outside of this policy will be rejected.



We offer a 7-day return policy, this is from the date of receiving your goods.



Returns will be at the cost of the buyer and we would advise to use a signed for delivery method to ensure the items get back to us safe & sound.



We will automatically reject your refund request if any of the following apply:



Tags are removed/bag it was in when received.
Items have been washed.
Items are scented with aftershave, perfume or smoke.
Items have been marked, soiled, smell of body odour, stretched or damaged in any way.
Shirts are damaged due to poor packaging, water damage, creases/screwed up that’s caused unrepairable damage

27 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great website

Great product, and I once had to return a product and there customer service team made the process seamless for me. Very satisfied with my purchase and will definitely shop here again.

Its a brilliant website.

22 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality shirts

Great quality shirts. I had accidentally ordered the wrong size, emailed CSL and had a quick response to say they had changed it over. Received my order within 2 weeks. Very happy with the service.

20 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dispatch takes far too long!

Ordered shirt on 14th Dec - now the 29th and no sign. Emailed and response was that it states on website that delivery is 7-15 working days. Also stated that there were postal strikes. Told it would arrive by 10th Jan, 4 weeks after order date. Why so long?? I ordered items from other companies on 20th Dec and delivered on 23rd by Royal Mail. Won’t use again - dispatch time far too long, which unfortunately I didn’t notice at time of ordering.

30 december 2022
Review zonder uitnodiging
Logo Classic soccer locker

Antwoord van Classic soccer locker

Hi Joanne,

happy new year!

apologies you feel this way. we sent your order on the 16th December, as we explained in our email due to the festive period and all the bank holidays and postal strikes deliveries are taken longer than normal. the royal mail tracking is showing its at your local depo.

Beoordeeld met 1 van de 5 sterren

Joke of a Company

Absolutely terrible. I ordered 2 of the mystery shirt boxes November 2021 and nothing was ever delivered. I've been continually trying to get in contact with them to have my order fulfilled but have never received a response. Have been trying to get my money back from them for about a year now. Do not buy from them, money robbing company.

1 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shirt too small

The shirt was a large but fit like a small. I wouldn’t buy from here again, impossible to wear now

15 oktober 2022
Logo Classic soccer locker

Antwoord van Classic soccer locker

hi Jamie, we do offer a 14 day return policy. if you had reached out to us at the time we could have helped.

Beoordeeld met 4 van de 5 sterren

Ac Milan shirt.

Good quality
Arrived a little late but in good time

11 oktober 2022
Logo Classic soccer locker

Antwoord van Classic soccer locker

Hi Tom, thank you for your review. Apologies it arrived a little late.

Beoordeeld met 1 van de 5 sterren

I never received my jersey

I never received my jersey. Poor experience! Will never use again

4 oktober 2022
Logo Classic soccer locker

Antwoord van Classic soccer locker

Hi Luke, apologies you should have reached out to us we are always happy to help.

Beoordeeld met 5 van de 5 sterren

Super efficient

Super efficient, great quality for money, and will whatsapp over pictures of the shirts before they send them to double check they're ok! We now have four in our office and wouldn't use anyone else!
Thanks team!
Jess

3 september 2022
Logo Classic soccer locker

Antwoord van Classic soccer locker

Hi Jess, thank you for your review.

Beoordeeld met 5 van de 5 sterren

Looks the bis!

Very very good quality and looks the business!

9 mei 2022
Logo Classic soccer locker

Antwoord van Classic soccer locker

Hi Julian, thank you for your review.

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