All good until it's not
I had been happy with the service received from Clickers. They were helpful and friendly on the phone and made useful recommendations which I appreciated as a newby to the sport.
However I am not a newby when it comes to shopping and I level my expectations accordingly. Frustratingly it is when things go wrong that we begin to see the true measure of customer service and sadly I found Clickers performed poorly.
Emails were not replied to and once I did manage to speak to someone I was given a range of excuses for the wrongly measured arrows which began with it being something to do with Easton before finally laying blame on a particular member of staff - great teamwork!
Silver linings, I was not in a rush which is good because I am still awaiting a refund. With any luck it won't take another 3 months!








