Super fast delivery after buying on The Open weekend; large items order arrived next working day via DPD; Chris in Customer Service was great.
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Lees wat reviewers zeggen
Have made two orders so far, set of irons and then 2 further clubs. Customer service has been excellent at all times. They have gone out of way to assist (provided free adjustment tool) and been very... Toon meer
Wow! I am living in The Netherlands and ordered a nice cart bag from ClickGolf. They sent it the same day, and directly after the weekend I received the package in excellent state! They offer very... Toon meer
I ordered a Titleist golf bag - almost immediately I realised it was a trolley bag and wanted to change. I filled in their online form, no one responded, I called, no answer, left a message, no one ca... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Clickgolf is one of the UK's Fastest Growing Golf Stores Online. We’re dedicated to providing you with the finest range of top-quality Golf Equipment, Clothing, and Accessories. With over 30 years of experience in trading as specialist golf equipment retailers, we offer one of the widest selections of flagship brands and pride ourselves in offering an excellent shopping experience, a friendly and professional customer service team who are on hand to offer advice throughout your shopping experience.
Contactgegevens
Unit 11 Headcorn Business Park, TN27 9PJ, Ashford, Verenigd Koninkrijk
- 01622 891693
- sales@clickgolf.co.uk
- www.clickgolf.co.uk
4,3
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Order arrived in good condition
Order arrived in good condition. All efficient service.
25 oktober 2024
Best in the business
Best in the business, always very helpful and have everything you need.
16 oktober 2024
Review zonder uitnodiging
Great service from the initial call to…
Great service from the initial call to prompt delivery.
27 september 2024
This company is a joy to deal with
This company is a joy to deal with - competitive prices, quick delivery times and unbearable customer service.
I have to give Chris a mention as he has been first class throughout my dealings with the company.
1 oktober 2024
Review zonder uitnodiging
My battery was competitively priced and…
My battery was competitively priced and was delivered free in 2 days
11 september 2024
No problems
Delivered on time: goods as described and very helpful when I telephoned. Only small downside was that calls sometimes default to answerphone.
3 september 2024
Good service and prices
23 augustus 2024
Fast delivery many thanks first class…
Fast delivery many thanks first class service 👍
13 augustus 2024
Great price and loyalty program
Great price and loyalty program. They have a good selection of products available and ordering is easy. The delivery arrives quickly and well packaged, couldn’t ask for more. Thank you, will definitely be ordering from Click Golf in the future.
9 augustus 2024
New Driver to replace my old trusty....
Easy to use website. I knew what I needed after trying some drivers and clickgolf had the one I wanted, with the right shaft flex in stock, so I grabbed it at the price. Delivery was quick, within 2 working days and I'll be using it this weekend. Very happy with my purchase.
6 augustus 2024
Declined cashback from Quidco
Declined cashback from Quidco.
I purposefully researched a number of retails to see where I could get a specific product (Garmin s70) via Quidco and collect rewards.
This retailer has denied this claim and is the only time i've had such an experience.
Really disappointing as I would have gone elsewhere had I known they wouldn't honour this cashback.
3 juli 2024
Review zonder uitnodiging
Antwoord van Clickgolf
Dear Sir,
Many thanks for your feed back.
Quidco are one of our affiliate partners along with many others who all try to claim last click of a sale to earn their commissions.
I can see that when purchasing you also visited voucher code sites in an attempt to use a discount code and also claim your cash back via Quidco. Each time you visit these sites they drop a cookie which they use to claim last click revenue.
In this circumstance the voucher code site have claimed the commission on your sale and have earned their commission.
This can be read in the T&C's of Quidco at their site.
I do hope that this explains what happened during your purchase and that are enjoying your new Garmin watch.
Kind Regards
ClickGolf Team
Poor performance.
Poor performance.
I ordered a jacket and paid by creditcard. No problem so far. Then got a email that the cannot deliver at the moment under 150€ and refunded my money but not all my money for some reason. Please get your act together.
24 juli 2024
Review zonder uitnodiging
Antwoord van Clickgolf
Dear Ed,
Many thanks for your feedback.
I see from your order that the total purchase was for less than the 150 Euro threshold that is explained in our shipping T&Cs and is set in place by EU.
We have refunded in full your order but understand that your card issuer has imposed a small transaction fee that we are unable to control. However, if you wish to make any future purchases of over the 150 Euro threshold we are happy to deduct the small transaction fee that you have incurred from you card issuer.
Many thanks once again.
Kind Regards
ClickGolf Team
Good price and quick delivery.
16 juli 2024
ClickGolf is awesome!
Wow! I am living in The Netherlands and ordered a nice cart bag from ClickGolf. They sent it the same day, and directly after the weekend I received the package in excellent state!
They offer very good prices and I even received free Tour preferred golf balls. Thanks a lot ClickGolf, excellent prices, products and service!
14 juni 2024
Review zonder uitnodiging
The lost golf shoes at the reviews this company…
Looking at the reviews this company seems really good, I haven’t experienced a positive 1st purchase, I ordered and paid for a pair of junior adidas shoes, they didn’t come after 9days so I rung to see where they were, was promised they would arrive the next day, they didn’t, 3 days later I rang again this time for a refund, was told money would be in my bank within 12 hours, it wasn’t, I then emailed and I’m now informed that the shoes were over sold and were never coming in the said timescale and a refund takes 48 hours, I wouldn’t buy from this company again, I prefer the truth , I could work with that!
18 juni 2024
Review zonder uitnodiging
Antwoord van Clickgolf
Dear Lorraine,
Many thanks for your feedback and our apologies for the inconvenience and poor levels of service you have received with your order.
We take all feed back seriously and use our customer's comments to improve our customer service levels. We have clearly not done very well with your order.
Communication to you regarding the order was not good enough and you should not have had to contact us. Further training has already taken place with our customer service team.
Please accept our sincere apologies once again for your poor experience. As you quite rightly say, we have a high number of positive reviews left regarding our company and service levels, but on this occasion we have not met the high standards we set ourselves.
Kindest Regards
ClickGolf Team
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