Cocoanddee Reviews 

I have yet to receive my order. I keep getting notice that it will take from 7-14 day for deliver. That's have been over 9 months. I need a full refund, not a credit. I paid for my order but never received it!

Michelle#6485

If there were only minus stars. This place is the WORST. I tried to return shoes & a bag only to be told I had to pay for the shipping back. So another $25 flushed down the toilet. I agreed to their terms & Chloe from customer service told me their printer wasn’t working. 3 weeks I waited for the return label ….totally ignored. And so I have shoes & a bag I don’t need & out an extra $25 for a label I never got. None of my emails are returned… CRICKETS. My advice.. don’t buy from them.

I bought a shoe set and some jewelry recently and couldn't find a fault in the quality. Delivery was also very fast.

I have brought couple of bag and shoe sets and couldn't find any fault in quality. Delivery was very fast. Happy customer

I bought a bag shoe set and handbag and couldn't be happier with my purchase. The quality is exceptional and delivery was really fast. I will be buying more for sure. Highly recommend.

I have bought couple of bag and shoe sets from this company and the quality has been exceptional. Very happy with the purchase

Lovely unique pieces, quick delivery and exceptional customer service. Do not hesitate to buy from Coco dee, you won't be disappointed. Happy customer 🙂

I have bought few times from this company and they have always delivered on time and replied to my queries quickly and efficiently. They have very unique items and quality is great! Happy customer 😊

You guy s are scam!
I purchased a bag from this so called cocoanddee, when I received the item , it was china made, absolute rubbish rubbish, not as displayed on the app. When I asked to return it, I was taken back a part of the policy. Guys this part is written in very small letters that you can easily ignore,it says you are liable for 30% or restocking fee, including £10 i paid before i was sent a return label which i have never experienced in the course of buying things online. If not you will be forced to get a gift card that can only be used in their store.
#fakeproducts
#30%restocking fee
#return at your expense
#Don't purchase from this store because they are not customer friendly and will reap you off.

I placed a first time order for a shoe and bag with Coco and Dee since 22/03/2025 and was told delivery will take between 5-7 working days but till date, I am yet to receive my order. I also did not receive the tracking link they promised to send via email. I’m still in shock that this company is allowed to keep trading and scamming people off their money online? If I don’t get my order or my money back in a week, I’ll definitely be sharing this company information on every social media platforms.

ORDER #5xxx
Thank you for your purchase!
Hi Pxxxxxx, due to large volume of orders, dispatch will be delayed by 5-7 days.We're getting your order ready to be shipped. We will notify you when it has been sent. In-stock items will generally leave our warehouse within three working days. A tracking link will be emailed to you after goods are shipped, advising consignment number and tracking details. (Please note, during peak times, the dispatch lead time can vary.)

Absolute Rubbish Not worth the money you pay … pictures are fake and do not represent the jewellery and other items they advise or you get … they have fake sale prices … the jewellery is not worth 2pence Cracker presents no more … do not waste your money on this company … they should be shut down for false
advertising and conning people out of their hard earned cash …. Actually waiting now for them to use my card details … because that’s what they are probably after all along. The worst thing is PayPal is on their side, I have tried everyway to return this stupid items by going to PayPal office still no avail. It is clear that they work hand in hand with PayPal...... STEAR CLEAR. STAY AWAY FROM cocodee they are fraudulent and fake. They will never allow you to return their rubbish fake items back to them.