Coffeelink Reviews 

Coffee products are great as usual.The real test for me is how satisfactorily problems arising are resolved. I can say that on the two recent such occasions, because of my mistakes in ordering, staff were patient and courteous, despite the extra work caused for them to put things right. Also I greatly appreciate the information on their website which helps me choose from the wide range of coffees on sale.

Same as always; great products and first class service that is on time and as ordered.

Great coffee. Good price. Prompt delivery.

Coffee hadn’t arrived after a week. I contacted via email but no response or apology. Following day a not from Royal Mail to say it was on its way.

Great service and good coffee

Good quality coffee. Delivered to my home.

consistently excellent service and high quality product

Great choice of coffee, I buy beans and have tried lots of different types. Price is great, coffee freshly roasted and delivery is very quick. Highly recommended!!!

I have tried so many different companies for medium roast Decaff beans, but none of them tasted as fresh as the ones from Coffee Link. Freshly roasted (a week before arrival), beautiful fragrance, no chemicals and no bitterness at all. I am honestly blown away.

Ive been using the subscriotion service for over a year with no problems. Good coffee.
This monrhs subscription didnt turn up and no reply to emails.
I ordered a bag outside of the subscription and again hasn't been sent. Both orders are "processing".
EDIT: eventually got a reply after third email using direct address rather than website contact form. All sorted now. Thanks.

I've been buying from Coffeelink for a few years now, excellent coffee every time and never had any issues whatsoever with customer service. They are brilliant.

Always great coffee and great customer service.

Great company, great service and outstanding coffee ☕ actually reordered one of their bean varieties in a 1kg bag it was so good. I also love the card they give with more information about the origin and area the coffee was grown. Wish they had some more medium/light roasts options, and some variety sets, where you can try a whole bunch of different ones. The ones I tried were amazing though! Fast on time delivery too.

As always the coffee gets delivered in good time and I carry on using our favourite coffee the Colombian Supremo which has an excellent taste.

Coffee link always offer the blends that I prefer, I love African coffee, especially Ethiopian. Price is competitive and delivery is always prompt and traceable.

Coffeelink supply lovely coffee. I like the fact their coffee is produced and packaged in the UK. I order for personal use only so small quantity orders, but I feel my orders are handled with the same dedication and efficiency as they would be for big coffee houses. I will be ordering regularly.

Fantastic selection and very friendly and knowledgeable staff great tasting smooth coffee

I use a subscription to buy coffee. Delivery is always on time, and everything is packaged neatly. Excellent coffee, great taste, I've been using it for years.

I honestly can't understand where the positive ratings are coming from here. At best I have had one order of disappointing coffee and at worst, my most recent order was an undrinkable rip off.

I ordered 3 coffees with the lightest roast available in a larger quantity - this one turned up in a split bag with beans all over the box. I tried contacting them to see if they would send me a small bag as a replacement (because I didn't think the damage was intentional and waned to compromise) but, after asking for photo of the bag there was no further contact.
I tried to rescue the beans by immediately transferring to a sealed container but could barely make the coffee drinkable, no matter how it was brewed.

Next I opened the "Columbian Geisha" which could really be anything as it was burnt to a crisp.

I have one more to go but I'm really not looking forward to it.

On the surface these seem like a reasonably priced speciality roaster, but upon reflection, the coffee is actually overpriced - given the quality of the product.

I wouldn't order from this lot again and would advise giving them a wide birth. There are plenty other roasters out there with better coffee at similar price points.

My bean subscription arrives when it should, the price is good and the coffee is excellent and consistent. No shocks or horrors - just really nice coffee and no hassle.