Coles Miller Solicitors LLP  Reviews 

We have used Coles Miller in the past. Their service is generally very good, but on this occasion we were let down by the lack of communication between their permanent staff and their holiday cover solicitors, which lost us a few weeks in the process.

very professional and efficient conveyancing from Laura at the Christchurch branch, helped to achieve a positive outcome on my property sale.

The service for my simultaneous sale and purchase provided by my conveyancing solicitor Lianne Clenton Bray was above all expectations. Her knowledge, helpfulness and efficiency has been fantastic. Lianne moved things forward as fast as possible, responded quickly every time, kept me updated at each step, made everything clear and easy to understand and handled my case with great professionalism. She really is a conveyancing solicitor that knows her job, she is completely trustworthy and just makes you feel at ease. I really can’t explain how fantastic Lianne is or thank her enough for all of her help, support and advice.

From my first encounter as a new customer, I felt embraced, guided, and comprehended. They provided clear and prompt advice, which lifted all my stress and concerns. Much appreciated!

We were fortunate to find Anna Taylor who was beyond outstanding. Super efficient, kind thoughtful and caring. Extremely thorough in her research. Unfortunately she had to deal with a couple of less competent people in our house chain. 100%percent recommend this delightful lady and thank her enormously.

My husband and I chose Coles Miller to act as our solicitor for our first home purchase. I was incredibly nervous due to having challenges with our credit rating and it's been a long road to get to a stage in which we could buy our own property. I'm so glad we chose Coles Miller as our solicitor, Katie, was so reassuring and took away all my anxieties. Her communication was very thorough and professional and I never felt like I didn't have all of my questions answered. Katie also provided really helpful advice to us complete novices to home buying and the whole process went though perfectly smoothly. We're now in our lovely new home and are extremely grateful to Katie for helping us get there.

What can I say? Except that Coles Miller have been absolutely exceptional their service has been so professional. They are very quick to respond to emails, phone calls. They also deal with everything in a very timely manner Lianne who we were dealing with was just absolutely amazing. She went above and beyond with everything we needed. The whole team are just amazing.

Absolutely first class from start to finish. Brian Parsons was a super star for me. Kept me fully updated at all times and had a reassuring and calm confidence throughout. He knows his business inside out and you can be sure he will deliver the optimal outcome for you. Highest possible recommendation from me.

Apauling customer service attitude, I initially sent an enquiry as they advertise the services I required. I actually got through to signing paperwork on engaging them . From that point the solicitors attitude was shocking. Dare I the customer expect an email not answered one day and my follow up next day not answered to be asking to much ?
I was bluntly told they were working on the previous two days emails so I was asking a bit much in demanding ? Same day answer . The ridiculous thing was I only wanted to bring paperwork and required id in lol god help you with this company !

Booked an appointment with a solicitor at Coles Miller at Wimborne in October 2025 and we were seen by Julie Morgan. Julie was extremely professional and kind and led us through the process of making mirror wills for me and my wife. Brilliant from start to finish. Highly recommend both the firm and Julie. Ian and Linda Hunt December 2025

As a new client I felt welcomed, supported and understood from initial meeting. Advising me with clarity and in a timely fashion. Their support took away all the worries and pressure. Thanks

A superb service from start to finish . We can not thank the team enough for all their help and support .

Was really impressed with the way in which everything was handled by far and away 110% better than Ellis Jones and another solicitor in the area. Would use them again and recommend them to anybody - I liked the transparency- there were no hidden surprises - pleasant and were in touch regularly - exemplary service from both Laura Hall and Charlotte Hill.

Very professional all options given to make a constructive decision.

Coles Miller / Excellent Solicitors , Julie Morgan
Have used for writing my will since 2020 to 2025 .
over the years wills can need updating and have found Julie Morgan and her Secretary efficient and very helpful .
Best Regards RC

We finally decided it was time to sort our wills and opted for Cole’s Miller in Poole. The service provided was first class and Emma guided us through the process and kept us fully informed throughout I would have no hesitation in recommending their services

Really good personal service kept well informed,Ruth Elkins was very professional would definitely use Coles Miller in the future.
Clive C.

The practice is excellent, professional, reasonable and very helpful and kind staff.

I used the Poole Branch for probate on my deceased Mothers property. The whole process was handled very well, I was informed on costs throughout and I was included in all communication. My initial Meeting with Steve Peck was great and the service received by Antonia Chan was excellent, I wish Antonia every success with her future career.

The whole process is 99% wrapped up and Coles Miller have been a great help throughout.

Trusted and Recommended. I was not asked to leave this review, but the experience warranted a positive review.

Crispin was thoroughly professional throughout my case, giving me clear honest advice at every stage.
I wouldn't hesitate to recommend Coles Miller & particularly Crispin for any personal injury case.
Highly recommended ⭐️