Colonial Floor and Stone Care Reviews 

I had an amazing experience with this company. My floors were dull, stained, and covered with years of wear, but the team completely transformed them. They took the time to explain the restoration process, arrived on schedule, and treated my home with care and respect.

The finished floors are absolutely beautiful, smooth, glossy, and they look like they were just installed. Their attention to detail and craftsmanship exceeded my expectations, and it’s easy to see why they’re so highly recommended. If you’re looking for a reliable, professional company to restore your terrazzo floors, I highly recommend them. The results are worth every penny!

I had a very disappointing experience with CFCS Floors for terrazzo restoration and repair.

We began discussing the terrazzo repair project around March 19, and the work started in early April. We paid an additional fee for tile demolition, even though their price was nearly double what my renovation contractor quoted. We agreed because CFCS emphasized the level of care they would take to preserve the terrazzo floors. They also shared photos of prior completed jobs showing a high-gloss finish, which set our expectations for the final result.

Unfortunately, our floors were left dull and did not have the gloss finish we expected or paid for. We were told the floors would shine after a few washes, but that never happened. We also paid extra for color matching in several areas. We did not argue or negotiate any of the fees because we expected a professional, satisfactory result.

There were also several chips and areas that needed correction. CFCS told us they would resolve these issues around late April. Today is June 24, and no one has returned, scheduled a date, or provided a clear plan to complete the work. I contacted Alejandro, one of the owners, several times, but my calls were largely ignored. John essentially told me they are a smaller company and would get to me when they had another job closer to Miami, with no specific date in mind.

We paid approximately $8,400 for this project and were left dissatisfied. We planned our renovation around the terrazzo restoration, and this experience left us wishing we had selected another company.

For anyone considering CFCS Floors, I strongly recommend asking them to complete a sample area before moving forward with the full job. We paid for a gloss finish, but the floors were left dull, as shown in the photos. CFCS stated that the floors were left shining when they finished on a Sunday evening. I reviewed the job the next morning at 8:00 a.m., and the work was not completed to our satisfaction.

After the job was finished, we met with two other terrazzo companies. Both indicated that the restoration looked more like an amateur or DIY-style job than a professional terrazzo restoration. For context, I manage hotels in Miami and have managed Art Deco hotel properties with terrazzo floors. Compared with high-traffic hotel terrazzo floors and residential restoration standards, this was one of the worst outcomes I have seen.

As of today, there has been no meaningful follow-up and no resolution. Based on my experience, CFCS Floors appeared more focused on moving on to new jobs than completing the work to a satisfactory standard for a paying customer.

I recently hired a company and had a extremely bad experience, to make matters worst, when I signed the contract. They’re contract stated that I couldn’t post a bad review. I called Ray from colonial and he heard my stress over the phone. He sent a contractor the next day and fixed the other contractors mistakes. Don’t do what I did and pay twice.

Look no further than Colonial Floor and Stone Care if you are looking for a qualified, efficient, and amazing contractor to restore your terrazzo floors! Ray and his crew were simply amazing! I stumbled upon this company while doing an Internet search for terrazzo floor restoration contractors in S. Florida. We originally hired another company who did a horrendous job on our restoration project. When I called Ray, he sent someone out the very same day to give me a quote and the job started the next day. My floors look simply amazing - BRAND NEW! The contractors were efficient, polite, and do outstanding work. I cannot thank you enough.

Colonial Floor and Stone Care is an excellent company and I have made the right decision by choosing them to restore my Terrazzo. There was always open communiation and there were no surprises. They were mostly on time and they surpassed my expectations by delivering a beautiful Terrazzo floor. I can’t recommend this conpany enough for anyone who needs proper and professional stone care

Colonial did a great job. Honest, on time and I wish that every contractor can communicate like Ray and his team. He was honest about the stains not coming out and I had pitting in which not all were filled but I know that they did they’re best. Great work and recommend to anyone looking for a great company at a reasonable price