wedealmeeandgreet.co.uk Reviews 

599
TrustScore 1.5 uit 5

1,4

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Beoordeeld met 1 van de 5 sterren

I would give no stars if possible. Terrible service, hour+ waiting time to pick up, 45+ mins wait for minibus to arrive for drop off (offered to drop me in my own car at Holiday Inn then walk AFTER pa... Toon meer

Beoordeeld met 1 van de 5 sterren

DREADFUL !!!!! Nothing VIP about this service at all. 50minute wait to return my car, wouldn't answer calls, when they did answer they just put me on hold and wouldn't come back. I've heard now that t... Toon meer

Beoordeeld met 1 van de 5 sterren

I have made booking twice by mistake but with 2 different companies for the same carpark unfortunately. Quickly realised that politely asked for refund but comparetheparking just emailed me and trie... Toon meer

Beoordeeld met 1 van de 5 sterren

Hi I would to say, I share a similar awful experience to Sharlene, in the commentsection. I would like the echo the huge red flags and atrocious responses by this comparison website. They take yo... Toon meer

1,4

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TrustScore 1.5 uit 5

599 reviews

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1,4

Alle reviews

(599)

124 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Parked at MAN T1

Parked at MAN T1. Met the pick up driver and paid him the £8.00 as stated on the email. Forward on one month and received a letter from Manchester Airport parking that as I failed to pay the exit charge I have been fined £100. Contacted the parking company who were very abusive and blaming me for not paying. Won’t be using them again.

11 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Please do not use this company

Please do not use this company. Paid for parking and decided to cancel after the reviews of Bristol parking, paid £1.99 for cancellation cover only to be told there is a £40 cancellation charge. Complete joke. Scammers all the way. Not clearly communicated when purchasing parking. Will not be using ever again. Please be aware!!!

4 juni 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Used for Heathrow Terminal 4

Used to book parking at Heathrow terminal 4. Easy to use website and some reasonably priced choices compared to other comparison sites, Holiday Extras, Booking.com etc. However, I hadn't really heard of some of them. Chose a meet and greet service but when the confirmation came through, although it gave all the necessary information, it didn't state the company. Turned out to be Kangaroo parking and they were absolutely shocking. Won't risk this comparison website again.

3 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is a scam company

This is a scam company. I paid for parking with Insurance at Heathrow since March this year and cancelled because my flight was rebooked to travel from Gatwick. I sent in my notice to cancel well before the travel date and asked for my money paid for the parking to be refunded. You cant believe that I'm still tracing the payment to be refunded. First, it was that I can only be paid 70% of what I originally paid. Something that was not flagged up at the point of paying for the parking even with the Insurance I paid on the payment. Secondly, this is more than 9 weeks of asking for my 70% refund. The last stupid story is that it has been paid as communicated to me by email by their front, Sarah, that the money has been paid by their Account Team. Where was it paid to? Which account? When was it paid? I only have one debit card account from which I made the original payment? And there is no refund in my account. I asked them to show me the proof of payment. It's been more than another 4 days of them trying to show me the proof of payment. Please run away from CTAP website. They are scammers! They are rogues set up to dupe people! If it was easy for you to collect the money it must be easy for you to refund when you cannot deliver the service you promised and was paid for. This is a Scam company set up legitimately to dupe people. Never will I use this site again. I will do whatever is possible to get my money back.

3 juni 2025
Review zonder uitnodiging
Logo wedealmeeandgreet.co.uk

Antwoord van wedealmeeandgreet.co.uk

Dear Babatunde Paul,

We sincerely apologize for the frustration you’ve experienced. As outlined in our terms and conditions—which are presented clearly before completing any booking—all bookings are non-refundable by default. However, with our optional cancellation cover, customers are eligible for a 70% refund, a policy communicated transparently prior to payment.

We’ve confirmed with our Accounts Team that your refund has been processed. We’re currently working to provide you with proof of payment and will follow up shortly to ensure this matter is resolved to your satisfaction.

To all our valued customers: We take this opportunity to reassure you that any claims suggesting our company is involved in fraudulent activity are entirely unfounded. We are a legitimate business committed to fairness, transparency, and reliable service. All policies—including terms of booking, cancellations, and refunds—are disclosed upfront, and we strive to address every concern with professionalism and care.

Please note: It is the customer’s responsibility to review all provided information, including the full terms and conditions, as well as the summarized key points displayed in bold text during the booking process.

Thank you for your trust and patience. We’re here to assist with any further questions.

Best regards,

Peter

Beoordeeld met 1 van de 5 sterren

'Airport Parking Bristol' AVOID!

'Airport Parking Bristol' AVOID!
Used this website to book the 'Meet and Greet Airport Parking Bristol', cannot recommend that NOONE USES this service enough. Despite following the instructions and ringing the 'driver' 45 mins before our arrival, we still had to wait a further 30 minutes (also with ringing the company a further 2 times) in the cold & dark. Completely unofficial, a group of men turned up in the carpark and took the car key without giving us anything in return - no security whatsoever. On return, again we rang the 'driver' 45 minutes ahead, when waiting in the carpark, again there was noone to be seen and again had to ring the company to ask where the car was - we were told it would be 'another ten minutes'. Had to wait a further 30 minutes, when the car did arrive again there was nothing official with the driver not even asking our name, indicating anyone could take the car. An absolute waste of time and money.

26 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I booked the airport Parking with this…

I booked the airport Parking with this company on Thursday evening at 11 pm.
I called to cancel the booking at 9 am on Friday as they opened.
£53 FEE THEY CHARGED ME TO CANCEL!

Absolute daylight robbery and definitely against the law!
No cooling off period or standard Refund.

I am that guy who is going to the county court business Centre to get my refund in full and to stop this company doing the same to other people.

26 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scummy company with scummy staff

Scummy company with scummy staff
Was on the phone with the operator at comparetheairport parking. Extremely defensive manchild that started screaming and acting like a kid as I broke down how misleading their T&C are. All their 5 Star reviews look fake as they all have only 1 review in their account.

It's crazy that businesses like this exist.

22 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Hidden Fees, No Flexibility, Zero Customer Care

Avoid this company at all costs. I booked parking and tried to cancel within 30 minutes – literally straight after realising the price doesn’t include airport drop-off and pick-up fees, which weren’t clearly displayed when booking.

When I challenged this, they sent me screenshots claiming the charges were shown on the site – but in my opinion, they were not blatant or obvious enough, and certainly not something you’d expect to be buried in small print or vague pop-ups. At the very least, these extra charges should have been clearly flagged at the final payment stage, not after you’ve already committed to paying.

Their response? “You’ll lose 30%.” No understanding, no flexibility, just a flat reference to their T&Cs. They’ve conveniently excluded themselves from the 14-day cooling-off period, even for online credit card bookings – because they claim they’re a “travel agent.”

The customer service was honestly shocking – cold, dismissive, and completely unwilling to help. Once they’ve got your money, they couldn’t care less.

It’s a sham of a service that gives the industry a bad name. Misleading, inflexible, and not worth the few pounds you think you’re saving.

Book directly with the airport or somewhere reputable. This company will take your money and hide behind policy to keep it.

22 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The advertised price is not what you…

The advertised price is not what you end up paying,airport charges have to be payed on top (£7 on arrival and exit at Gatwick).This is in small print on booking confirmation.
Couldn’t contact the company on the given mobile no.on return for 20mins,when my car did arrive in was covered in a thick layer of dust.

13 mei 2025
Review zonder uitnodiging
Logo wedealmeeandgreet.co.uk

Antwoord van wedealmeeandgreet.co.uk

Thank you for sharing your experience with our Express Meet and Greet service. We sincerely apologize for any inconvenience caused during your return.

Regarding the fees, we’d like to clarify that the entry and exit charges (£7 each at Gatwick) are explicitly mentioned in multiple places during the booking process, including the product description (highlighted as “Entry & Exit fee is not included”) and the booking confirmation. We strive for transparency, and these fees are standard airport-imposed charges, not part of our advertised service price.

We also regret the delay in reaching our team and the condition of your vehicle upon return. Please rest assured that we’ve addressed this feedback with our operations team to prevent such issues in the future. For further assistance, please contact us directly at [customer service email/phone], and we’d be happy to assist.

Thank you for your understanding.

Kind regards,

Emma

Beoordeeld met 1 van de 5 sterren

Zero is not an option

Horrendous service in and out. Booked meet and greet.. as advised rang 30 mins ahead of time but driver arrived late by almost 30 mins.

On return journey rang as left baggage area only to be told 30 mins wait ended up being an hour.

No customer service no accountability and difficult to get hold of.

Would have been quicker for park and ride

27 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I put the correct travel dates into my…

I put the correct travel dates into my booking but the confirmation came back with the date I was making the booking. Rang them immediately, was told don’t worry just email us and we will fix that. I’d even paid cancellation cover . They then said next day - yes they’d fix it for an additional £20! Cancelled whole booking and was charged £27 for the pleasure! Dreadful customer service.

20 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dodgy late fees

Dodgy late fees.

I was 12 hours late because of a delayed flight and was demanded £20 cash paid to the driver.

Highly unprofessional and my car was held hostage. I'm not arguing there shouldn't be a late charge. Just they way they dealt with it was terrible.

12 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

An Indian operator using a loop hole in the law to run an on line business duped as legitimate and safe. YOU ARE NOT.

I used this service THINKING it was a legitimate Bristol Airport parking service. IT IS NOT - DON'T BE FOOLED!
There is no attempt by these operators to look professional, act responsibly or do anything in an orderly fashion - No signatures, reminders of insurances, legitimate qualified VALET drivers used, waiting 40 minutes in the rain at an exit barrier and on and on.
I paid £48 for online meet and greet plus two way standard £7 parking fees (even though car is in/out well within the 10 minutes allowance).
I saved about £50 but had absolutely no guarantees I was getting my car back or where it has been parked (off airport) all week.
I took a massive risk with this on line outfit once I realised it was not an airport endorsed system.
It is the second time in as many weeks I am being duped by a "rough and ready", Indian operator, using loop holes to run his business!

9 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very dirty car returned to us ( had been cleaned before we left it )

Although the drop off n pick up went smoothly
Our car was absolutely covered in dust and dirt, where on earth do they leave these cars. We have used meet and greet before but never had our car come back in such a state!!
Btw it was called cheap airport parking , compare the airport parking
I’ve used purple parking and ones like that but it’s hard to know “who is who”

9 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't waste your money

Everything from start to finish was wrong don't use these we waited nearly 2 hours for our car to be returned as did alot of other families that early morning and it was freezing. Young lads with majorly Bad attitudes. No apologies just blagging the times and making up accident after accident

8 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

90 mins waiting

I just got back from airport, we arrived T5 6pm now is11:30pm , car got damaged and flat tyre, dirty and body work damaged, the whole website is crook, got many companies choices but all belong to one owner never trust their own review or making up themself.

7 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not one star

Not one star

Don’t go anywhere near this company… certainly don’t risk leaving your car with them
The phone number isn’t a car parking company
Someone just doing it on the side

3 april 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

not a good experience

We rang before arriving but got no answer and nobody there when we arrived we spoke to other companies who were there and they managed to get hold of someone and 45 minutes later a man arrived, Coming back we rang to say we had picked up luggage and arrived at the pick up point to be told that was not where we had delivered it and it would cost extra he had a video of our car and said that proved we had delivered it to a different place, it only show our car. it was 2 in the morning and we had our disabled son with us who was upset at the experience. we did not pay the extra he asked for and he let us out but the whole experience was not good. wont be using again

2 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID Keir Allan Meet & Greet parking services

This service is a third-party scam. Phone numbers go unanswered, and the cars are parked 20 minutes from the airport on a remote country lane. When we dropped off the car, they were late. On our return, we couldn’t even get in touch with them. Eventually, we made contact and were told their systems were down and no cars could be delivered.

This was at 1 AM, with two young children. We had to take a £30 Uber to a dark country lane, where we eventually found our car — only to discover that two of the tyres had been slashed.

No one could help. They simply shrugged, saying “no boss here,” and told us to email and that we would be refunded for everything.

We had no choice but to take a £90 Uber home, leaving the car behind, and arrived at 4 AM. The next day, we had to return with another £90 Uber and a tyre service company. In total, this ordeal cost me £614.73.

And now? I can’t get hold of anyone.

20 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid this company - Dodgy providers

This is a third party company that hires some of the worst reviewed companies in England. I booked through this website and later cancelled after seeing the company they will be using. I lost £46 but it was 100% worth losing the money. They used a company called S2A limited who are the worst company I’ve read any reviews about. They also failed to mention on the booking that I will be charged any entry and exit fee of £7. They took almost 2 weeks to refund the money but it was worth cancelling.AVOID AT ALL COSTS UNLESS YOU WANT A DAMAGED CAR

Updated -
1 - exit fee you have listed but not entry fee
2 - You didn’t deny using S2A limited who are awful and that other company Keir Allen
3 - I would be insane to cancel after 5 minutes and was more than happy to lose the money
4 - Go ahead with your legal threats think it’ll make me change my review about you
5 - instead of coming across aggressive you could’ve worked to resolve this. Put a list of all the companies you use on your site so people can avoid getting their cars parked on roads and damaged

9 april 2025
Review zonder uitnodiging
Logo wedealmeeandgreet.co.uk

Antwoord van wedealmeeandgreet.co.uk

Dear Adeel Manawer,

We take all feedback seriously, but we must clarify that the information you claimed was "missing" is clearly displayed to customers before they proceed with their booking. Our terms, including the £7 entry/exit fees and the refund policy for Non-Flexible bookings (70% refund under Cancellation Cover), are transparently outlined during the booking process. We will be uploading all relevant evidence to Trustpilot to demonstrate this.

Furthermore, we note that 12 of your previous Trustpilot reviews are 1-star ratings across various businesses. This pattern suggests an issue beyond legitimate complaints, and we will not tolerate baseless defamation. Should you continue making false claims, we reserve the right to pursue legal action to protect our reputation.

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