wedealmeeandgreet.co.uk Reviews 

One of our friend book it for us. It was all OK. We have been dropped to the airport in a nice big Mercedes van.

Perfect site to park car. Excellent communication
Highly recommended
10/10

After the sudden passing of a very close family member, I contacted this company to explain that we could no longer go on our holiday. The first response I received showed no compassion whatsoever — they immediately quoted terms and conditions, despite this being a personal situation and a human replying to my email.

They eventually agreed to refund the booking minus a £40 admin fee. However, that’s where the real problems began. I have had to chase this refund five times over the past two months. I only received a response on my final attempt, where I was told the refund would be processed within 3–5 business days.

It has now been a further two weeks and still no refund. My latest follow-up has been completely ignored.

This has been one of the most unprofessional companies I’ve ever dealt with — poor communication, broken promises, and a complete lack of empathy during an already difficult time. I would not recommend booking with them.

I had two cancellations and was supposed to receive a 70% refund for both.
​I cancelled the first booking because the website was misleading. While it had great reviews on their site, Google reviews showed the parking location was actually very shady. I cancelled the second booking because the Terms and Conditions (T&Cs) stated they weren't responsible for cracked windscreens, scratches, or electrical faults. This felt suspicious, as the entire point of paying for parking is to keep the car safe.
​I eventually made a third booking at a supposedly better place, but they had the same unbelievable terms. Additionally, they deactivated my car's dash cameras—something I missed in the fine print. When I picked up the car, the windscreen had a large crack. Because of their T&Cs, they refused to take any responsibility.
​To make matters worse, my two initial payments from December 15th still haven't been refunded. I have been emailing a representative named Shara, but she only gives canned responses like "rest assured, I'm on it" and "I’ve forwarded this to the relevant team." I never get a real resolution.
​Warning: Be careful using this website. The service is poor, the internal ratings are misleading, and the Terms and Conditions are designed to leave you unprotected.

I cancelled my car parking within 8 hours paid extra for cancellation they will only refund me 70% .
I am sill awaiting for a refund since 5th January 26 😡

🚫!!!Attention!!!!🚫
I dont know how this company still scamming clients and still operating into the UK airports.
I parked my car for 3 days and I recive a call from them , when abroad to pay £330 becouse my mot was expire, I paid on 2th of January 2026. When I picked the car up non mot was done.
I asked for a refund and talk with the owner/manager Tajammal Hussain Tahir for the refund, but as for today no refund has been received. Thinking to report it to the Police for fraud.
They are also very rude people.

One star is to not good enough for them Saturday 10 January phoned up to pick my car up after going through customs and was told it would take 50 minutes in the end it took over 60 minutes standing in the freezing cold could have gone home and back in that time , I thought meet and greet was supposed to be quick and easy JOKE it was any thing but that is any one thinking of going with them DONT

Misleading pricing and unacceptable customer service.
The price was clearly presented as a total price including all taxes and fees. At no stage during the booking process was there any visible information that an airport levy or transfer fee was excluded. The booking summary before payment showed only the parking fee and service fee £0, which reasonably led me to believe the price was final.
Only after completing the booking did I receive an email stating Parking fee £0, followed by a separate airport levy. This information was never clearly disclosed before purchase.
When I challenged this and provided screenshots from the booking process, I was told that the information had supposedly been shown at the very beginning, which is simply not true. After sending a detailed and formal complaint, I received no response at all.
This is a clear example of misleading pricing. Mandatory charges must be disclosed clearly before purchase, not added afterwards. The lack of response only confirms how little regard this company has for its customers.
I would strongly advise others to avoid this service and to be extremely cautious, as the advertised price is not the price you end up paying. If this approach were accepted, a company could potentially add any charges they want after the booking.

Used this website to book parking, IMG Parking limited was the company that confirmed my booking. They used my car without consent day twice during my stay, I recieved two separate charges for unauthorised parking,and customer service after that or taking responsibility is disgusting. No proper answer, twi companies blaming each other, and no one wants to help. Very disappointing. I do not recommend this service, if you don't want to get into same situation. You are better off paying few extra pounds and leave your car with professional providers.
PS: reading the comments, I actually waited almost an hour and a half for my car to be returned, after call to say they are two minutes away. However, I say to use my car while its meant to be parked, on unauthorised premises and then ignore the calls and attempts to resolve it, is ridiculous. Reported, and please, really, DO NOT use this company

Well upon arrival you geting ticket where is terms and condition of pick up car.
You have to wait 1hr to get you car if you late or too early you can wait up to 4hrs. Iwas waiting nearly 3hrs to get my car back made over 20 calls 90% of them without respons. be aware and avoid

Extremely poor. Poor communication, hidden extra charges to exit short stay car park and long wait for collection and delivery of car. Do not use this company. They are a disgrace.

Hundreds of flights over the years, never had a parking situation so incredibly lousy as this. Charged me a bogus 'admin fee' then didn't tell my provider that I'd changed my arrival date. Took hours to get my car. Shambolic and totally unnacceptable.

1 star is actually too high

This is a Total con. DO NOT book. I arrived and called as per instructions to be met with a very abusive man. He spoke to me in the worst way ever. I was called a b*%ch and stupid woman. I was left speechless and in tears. I did NOT park my car with them. I had paid for extra insurance to get my money back if cancelled and despite multiple emails and messages there is no reimbursement. How Manchester Aiport can allow this is insane. It’s money making scam. Reported to police.

Avoid please!!
Booking process amateur and misleading .
Only communication was by way of a WhatsApp which should have told me all
I needed to know .
Was asked to arrive at level 3 terminal
one Luton . I rang them 30 mins prior to arrival as instructed but no reply . Arrived, noone there still no reply to a phone call. Eventually spoke to some barely literate employee who told me I was at the wrong destination and I should go to another level.
I got upset and told him forget it . I then received another phone call telling me to go to a third destination . In the end I booked with another company on site who told me my experience was not unusual
and they “ rescue “people on a regular basis .
I’m amazed, that compare parking website and Luton airport entertain them as badly reflects on them
Avoid at all cost !!
P.s requested a refund and heard nothing obviously.

Not recommended.
I only asked a question to confirm my arrival time.
I did not request any change, yet I was told to pay a £20 “admin fee”.

This was not clearly stated at the time of booking.
Based on other reviews, this seems to be a recurring issue rather than a one-off mistake, be careful with them, safe you money and stress

If i could give 0 stars I would. When I picked vehicle up it was stinking in the back (why would they use the back seats?) Big muddy footprints on the back carpet. 2 bottles of expensive perfume i had left in the center bit of car went missing. I have tried to raise complaints and keep being fobbed off. Parked nov 6th been calling and emailing daily still no joy. Avoid at all costs

Totally unprofessional and poor service at most levels. Firstly they sent a link to drop off location that was incorrect. Had to phone to get directions to the most inappropriate location on a rocky terrain located farm. They charged an extra £14 which was not mentioned on the initial booking.
They were two hours late on return costing me to mis a friends birthday celebration and charged double at the venue for being late.
Avoid this service as its cheap for a reason.

I had a very disappointing experience with this airport car park company. I used the meet and greet service, and upon returning to my car, I found that all change had been stolen from my vehicle. This is unacceptable and shows a complete lack of trustworthiness. I would not recommend this service to others!

This company is a total SCAM!!!

I wish I'd listened to wish words "if it looks too good to be true - it usually is". The price was the best around.

More fool me. Even the name of the website should have been a bit of a giveaway but the real red flag came with the confirmation email that looked like it was written by a child! I did my due diligence on the company (Though too late obviously) and my concerns were confirmed. Dodgy doesn't do it justice, a 3rd party with false claims on its website, fees ommited and the single worst customer service experience to date.

I contacted them as soon as the red flags started rising with a view to cancel with much back and forth since. They sent me a cancellation message two weeks after the parking was due to take place but trying to get any money out of them is like trying to draw blood from a stone.

I think what they are doing is tantamount to fraud and they need to be reported by each of us. In fact a collective law suit against them would probably be the best bet.

If this review stops one person making the mistake I did, that's something. In the meantime I'm going to do everything I can to seek retribution from the scandalous excuse of a company.

🚨 AVOID AVOID AVOID!!! 🚨

These should not be able to trade at Bristol airport. We were a day late. Paid the £20 twice and they will not respond to emails to refund. Made it very hard to communicate. Now they are ignoring my emails. Car took 45 minutes to arrive. Was dirty. Foot marks in rear Not happy. On their own site reviews are 5 star. This is fraud. Wish I’d checked here