Contact Security Services Reviews 

1.060
TrustScore 5 uit 5

5,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely top notch service. Full alarm and cctv system fitted. Clean tidy and quick service with fantastic post installation support. State of the art App as standard and being able to see and cont... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing service as always! Ryan was punctual and explained what will be done during our annual service check, plus he informed us about new features that we can add to our home alarm. Job was done qui... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Extremely happy with the service received from start to finish really professional & knowledgeable about what would be expected. I was kept up to date with everything. Very pleasant staff team. Rea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Arrived on time. Exceptionally nice young man, who did the work with no fuss whatsoever. Changed batteries in our key units on request without query. He gave you the impression we were dealing with a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beveiligingsmaterialenwinkel
  2. Beveiligingssysteem installateur
  3. Beveiligingssysteem leverancier

Geschreven door het bedrijf

Contact Security Services provides professional security solutions for homes and businessess all over Scotland.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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5,0

Alle reviews

(1.060)

33 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren
Logo Contact Security Services

Antwoord van Contact Security Services

Good Afternoon,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

Beoordeeld met 5 van de 5 sterren

Brilliant brilliant brilliant

I have used this company for 14 years and they are by far the best company I have dealt with. They clearly dedicate themselves to first class customer services across their entire workforce and includes the owner who leads his staff by example. I would recommend them to anyone getting an alarm or CCTV exceptional service.

21 mei 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good afternoon,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Beoordeeld met 5 van de 5 sterren

Great service from Contact Security

Great service from Contact Security. Annual service completed by young knowledgeable gentleman. Checked all alarm settings and batteries changed, arrived at time I requested and was done in 20-30 minutes. Smart dressed in Contact Security workwear . Great service which I’m used to as I have been a customer for coming up on 8 years .

21 mei 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good afternoon, John

Thank you for sharing your positive experience with us, we greatly appreciate the feedback.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Have a lovely week.

Laura
Customer Service.

Beoordeeld met 5 van de 5 sterren

Absolutely First Class Service

Absolutely amazing service from Johnny/Jonny (sorry if ive got the spelling wrong) the Engineer Manager who has helped us a couple of times on the phone and again today with a service call. An absolute gem of a guy and a true credit to Contact Security, nothing has been a problem when speaking to him on the phone and again today face to face he always sorts anything we have asked about there and then. He is exactly what we have come to expect when we have had any reason to call or had any engineers out at our Camera & Security System from Contact Security who are an outstanding company who we would always recommend them as they are and always have been spot on but Johnny/Jonny your were absolutely stand out 👍

14 mei 2025
Review zonder uitnodiging
Logo Contact Security Services

Antwoord van Contact Security Services

Good Afternoon,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

Beoordeeld met 5 van de 5 sterren

We have been with contact security for…

We have been with contact security for over 11 years. They have been great. Recently we updated our alarm system and it’s been great.
Ryan our engineer was fab too.

8 mei 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good afternoon,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Beoordeeld met 5 van de 5 sterren

Contact Security Services - Alarm /CCTV Camera

Very happy with the way the process went. From making the enquiry until we agreed to the installation everything was easy to understand and explained well. George who called at the house took us through what Contact provided and the system they installed. There was no feeling of a hard sell.
The installation went well and the guys that came went through everything they would do.
Have to say we would recommend Conact over other alarm companies.

15 april 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good Morning,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

Beoordeeld met 5 van de 5 sterren

Friendly Company

Always really friendly people to deal with no matter the issue. The engineer Ryan for my service was very polite/respectful even offering to change the alarm to silent before setting it off as not to disturb my newborn. Great company with great employees.

24 april 2025
Review zonder uitnodiging
Logo Contact Security Services

Antwoord van Contact Security Services

Good morning,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Beoordeeld met 5 van de 5 sterren

Great Service

Regular service with a most helpful remote assistance to reset, for example, after a powercut.

23 april 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good Monring,

Thank you for sharing your positive experience with us, we greatly appreciate the feedback.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Have a lovely week.

Laura
Customer Service.

Beoordeeld met 4 van de 5 sterren

Well done - Up to a point!

The installation of the replacement equipment was fast and well done. However the removal of the old stuff was rather different with the old control box left in situ and the old "ADT" dummy alarm box was not replaced, as promised. basically a good job but could have been better!

11 april 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good Morning,

Thank you for taking the time to share your positive experience. We are so pleased to hear that you are very happy with our service. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura Dobbie
Customer Support

Beoordeeld met 5 van de 5 sterren

Fantastic system and Fantastic service!

I'm very happy with the service from the very first visit to the installation to the call outs to the use and safety of the system to the key holder response!! Thank you so much!!

27 februari 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good morning, Zia,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Beoordeeld met 5 van de 5 sterren

The team are always really friendly

The team are always really friendly, polite and respectful of my home. I was running a little late on the day of my service and the engineer very kindly was able to wait until I arrived home to carry out the service. My service was quick and as always I feel reassured that everything is in working order and my home is protected.

17 april 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good Morning,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

Beoordeeld met 5 van de 5 sterren

The engineer was thorough and very…

The engineer was thorough and very helpful.

17 april 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good Morning, Lorna

Thank you for sharing your positive experience with us, we greatly appreciate the feedback.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Have a lovely week.

Laura
Customer Service.

Beoordeeld met 5 van de 5 sterren

Outstanding continued service

My alarm system was older and less compatible with phone, etc. Contact upgraded to their latest system for an extra £9/mo, which I wouldn't be able to install an DIY system for, let alone with monitoring.
They continue to provide excellent customer service, easy to get hold of on the phone and quick to act on any issues you have.
I would highly recommend Contact Security.

15 april 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good Morning,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

Beoordeeld met 5 van de 5 sterren

Annual check - 5* SERVICE

Amazing service as always! Ryan was punctual and explained what will be done during our annual service check, plus he informed us about new features that we can add to our home alarm. Job was done quickly and without any issues. In addition during year, Contact Security team were getting in touch with us to make sure that everything is working fine. You don't get this kind of customer service nowadays. I would highly recommend their services !

25 maart 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good Monring,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

Beoordeeld met 5 van de 5 sterren

Always a great customer experience

Always a great customer experience

25 maart 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good Afternoon,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Beoordeeld met 5 van de 5 sterren

Friendly

Punctual. Very friendly and polite.

25 maart 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good Afternoon,

Thank you for sharing your positive experience with us, we greatly appreciate the feedback.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Have a lovely week.

Laura
Customer Service

Beoordeeld met 5 van de 5 sterren

Our step to a wi-fi system made straightforward

Quotation was straight forward with good explanation of how system would work.
Installation was completed quickly and neatly.
Thank you for making transfer from another company very smooth

17 maart 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good Afternoon,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Servic

Beoordeeld met 5 van de 5 sterren

Professional

Well mannered young lad who did our annual service very proficiently

25 maart 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good Afternoon,

Thank you for sharing your positive experience with us, we greatly appreciate the feedback.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Have a lovely week.

Laura
Customer Service

Beoordeeld met 5 van de 5 sterren

Very pleasant technician who worked…

Very pleasant technician who worked diligently servicing the alarm system

18 maart 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good Afternoon,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Beoordeeld met 5 van de 5 sterren

Professional and friendly and reliable

Professional and friendly and reliable

12 maart 2025
Logo Contact Security Services

Antwoord van Contact Security Services

Good Afternoon,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

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