Convera Reviews 

I find Convera an excellent company to deal with, my Account Manager, Andrew is extremely helpful and always delivers a very professional, knowledgeable service.

Our positive experience of Convera is based purely on our great Client Relationship Manager, Ashley Luff. He is friendly and professional and understands our business and how we work.
He offers help and support and, if he is not around, there is a team of managers ready to help.
We were given the option to change to a portal but we fought to keep a one-to-one relationship for our FX transactions

Convera are very efficient with the service they provide to our company. They go above and beyond to ensure everything is done to a prompt and high standard.

My contact is great, easy to work with. He sends me what I need when I need it. Everything just works.

I recently opened an account with Convera, and had an overwhelmingly positive experience. I needed my account set up very quickly as I wanted to lock in a hedge before the US election. The person I was dealing with (Harish) went way above and beyond, including working throughout his vacation to meet the deadline. The whole process I was kept up to date, and things were super fast-tracked. Extremely customer centric and a pleasure to deal with. Could not recommend them more.

Convera has been a key partner of our business for over a decade. Their team (Brad, Neil, Mat, Romain) are exceptionally knowledgeable and supportive. We rely on their services to fulfill an incredibly important part of our business.

As our business grows, we have no doubts on the ability of the Convera team to meet the demands of a fast and changing market.

Convera's payments platform is very straight-forward and easy to use, and out-performs our bank's options for foreign currency payments. Our account rep, Arthur Kozlov, is always accessible and responds quickly to questions. When he's away, I know the team is available and equally happy to help. Thanks for making our lives easier, Convera!

We are thoroughly satisfied with the foreign currency services offered by Convera. The quality of service is outstanding! Shagun Dubey is consistently supportive and promptly addresses any issues or questions we have regarding processes or payments. Convera truly simplifies payment management, making it smooth and hassle-free, and we highly value this partnership. Strongly recommended!

I have been working with Convra (formerly Western Union) for the 8 years I have been with my organization. Our team is professional, responsive, helpful and always reaching out to check in with our team to see if our needs are being met.

Marilyn Haugh

We are longtime customers of Convera and have been working with Brad from Toronto for decades. Brad is the best of the best with outstanding customer service always helping us to find the right tools to suit our needs while helping us keep abreast of market conditions. Highly recommend!

My experience with Convera has been amazing. The relationship began with Custom House and the transition to Convera was smooth. I get prompt attention and service. Other companies have approached me but I am very happy with the personal touch that goes into every transaction.

We are so pleased with Convera team for years specially with Erick Snucins and Shagun Dubey.

They were so friendly, helpful, amazing service and prompt.
John Tatiossian
David Tate Inc.

We have been working closely with Convera on monthly basis for our international and local wire transfers and our main Dealer contact is Mr. Bash(ar) Al-Najjar who is prompt, efficient, attentive and highly professional. We are very satisfy with his service.

We have been using Western Union (now Convera) for many years. The service is very good and efficient all the time. A big thanks to Liam McDaid, our account manager, and his team for their hard work and assistance. We highly recommend Convera.

The Convera team always provides impeccable customer service. We receive assistance immediately and never need to worry of delays in responses-especially on rush requests. Our Account Manager, Erik Snucins is super friendly and knowledgeable and is always there to offer his assistance and expertise when it's required and will quickly help resolve any issues that may arise. We value their partnership and highly recommend.

We use Convera for forex and payments in foreign currencies. Curtis Palmer, our Account Manager, has always been brilliant. He is responsive, pro-active, and very helpful, and deserves a 5-star rating. The 4-star reflects the room for improvement on their Global Pay platform which can be sleekier and more user friendly.

Convera, and in particular Claire and Stephanie, have been our go to for the best FX rates for a number of years. Despite tough competition they have continued to provide the best rates, in the most efficient manner over this time. We have regular conversations on our future requirements and are able to plan well in advance. Claire always keeps us updated with our forwards and will get in touch with any major macro-economic events or policy changes that may impact us.

Dealing with the team at Convera, especially Erik Snucins and Shaegun, has always been a pleasure.
The transaction requested gets verified and completed in a timely manner and the response time is quick and efficient.

Easy to deal with, efficient service, cost-effective solution for our travel company paying many vendors in different currencies. Favorable exchange rates. Erik is very professional and responsive.

We've been using Western Union (now Convera) services over 5 years, for our oversea payments, thousands of transactions per year. Excellent services! Convera team provides high professional, efficient support all the time, and always helpful to improve our automatic payment process between our bank and ERP system.
It's been a great pleasure working with Neil Stewart and Bradley Mack team.