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Countryside Homes Reviews 

1.179
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We’ve had a really positive experience with Countryside Homes so far. A special thank you to Linda and Alice, who have both been incredibly friendly, helpful and professional throughout the process.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Buying our home was a big moment for our family, and the team at Flinton Folly made the entire experience feel smooth, supported, and genuinely cared for. Every interaction was friendly, organised, an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Countryside/Vistry homes. Further to my last comment in July our situation has not changed. Our roads have still not been attended to and Vistry don't even have the decency to reply to emails or cal... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Execeptional experience from start to finish! Sammy-Jo was so lovely and made us feel so comfortable with the whole process, we fell in love straight away with our home. From the start of the proces... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woningbouwproject
  2. ook in
  3. Aannemersbedrijf
  4. Huizenbouwer

Geschreven door het bedrijf

At Countryside we pride ourselves on creating places where people love to live, with sustainable communities built to last. Whether you are looking for a suburban family home surrounded by green spaces or an apartment at the heart of the action in the city centre, we offer a wide range of new build homes to suit everyone. Customer Services contact details: https://www.countrysidehomes.com/contact-us/customer-services


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(1.179)

221 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent, highly recommend

I bought a house from Countryside Homes. Right from the beginning, it was obvious that the service was tailored to my requirements with complete understanding of my circumstances. I fully appreciate the effort of Ashton Wylie for her excellent communication, active and proactive role and great organisation skills. She explained all what I need to know in a clear way. This purchase would have been a lot more difficult without Ashton. Sam is a perfetionist and his home demonstration was excellent. Matt Newman is competent and professional.

30 april 2026
Review zonder uitnodiging
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Antwoord van Countryside Homes

Hi Abdu,

We're happy to hear that your home-buying experience was tailored to your needs. We appreciate your recognition of the team's communication, proactive role, and organizational skills. We are glad the home demonstration was excellent and that you found our team members competent and professional. Thank you for your positive feedback.

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

Angel was very helpful

Angel was very helpful, knowledgeable and answered all my questions.
She let me check out the apartments calmly and didn't rush me, nor pressurised me.

3 mei 2026
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Antwoord van Countryside Homes

Hi John,

We're happy to hear that our team member was so helpful and informative! We appreciate you taking the time to share your positive experience with us.

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

Linda was provided excellent services…

Linda was provided excellent services for us. She was a really professional sales agent. We felt very good today! Fab!

2 mei 2026
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Antwoord van Countryside Homes

Hi chung yin fong,

We're happy to hear that the services provided were excellent and professional. We appreciate your positive feedback and are glad you felt good! Fab!

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 4 van de 5 sterren

Hannah was great

Hannah was great, she was very knowledgeable, polite and welcoming

1 mei 2026
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Antwoord van Countryside Homes

Hi Laura,

We're happy to hear that you found our team member to be knowledgeable, polite, and welcoming. Thank you for your positive feedback!

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

Sales office

Clare at WestcombePark has been very informative and has helped us through the buying process so far. Thankyou both,Clare and Steve.

30 april 2026
Review zonder uitnodiging
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Antwoord van Countryside Homes

Hi Edward,

We're happy to hear that the team has been so helpful during your buying process. Thank you for sharing your positive experience with us!

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

very lovely team

23 april 2026
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Antwoord van Countryside Homes

Hi Toyeeb,

Thank you for taking the time to leave us a review, we are glad our team was lovely!

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

Marcus gave us an amazing time viewing…

Marcus gave us an amazing time viewing a property and he helped us with the questions as first time buyer.

21 april 2026
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Antwoord van Countryside Homes

Hi Joyce,

We're happy to hear that the property viewing was amazing and that all of your questions were answered. Thank you for your positive feedback!

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

Wonderful experience

Lorraine and Jen were so fantastic in their approach; gave solid advice, were communicative and wanted the best outcome for us as a family; leading to us happily purchasing a new home.

16 april 2026
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Antwoord van Countryside Homes

Hi Heather,

We're so happy to hear that the advice and communication helped you find the perfect home for your family. Thank you for sharing your positive experience!

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

Allium Park Sales Experience

We recently secured a plot at Allium Park, Ripley, and our experience thus far has been extremely positive. Mark and Hannah from Countryside Allium Park, together with Nikki from Vistry Thames Valley, have demonstrated professionalism, friendliness, and provided clear information throughout the process. Although our original property was initially reserved by another party, we were promptly notified when it became available again. We have now selected our fixtures and fittings and are looking forward to completing in June. We would like to thank Mark and Hannah for ensuring that the sales and purchasing process has been seamless.

27 april 2026
Review zonder uitnodiging
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Antwoord van Countryside Homes

Hi Craig E,

We're happy to hear that your experience at Allium Park has been so positive. It's great to know the team provided you with professionalism and clear information. We appreciate your kind words and are pleased the sales and purchasing process has been seamless. We wish you all the best with your completion in June.

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Very personal, detailed and patient. Many thanks to Sam for the professional support throughout

26 april 2026
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Antwoord van Countryside Homes

Hi Eslam,

We're happy to hear that you had such a great experience. We appreciate your recognition of our team's detailed and patient support. Thank you!

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

Perfect Experience with Countryside Homes…

Our experience with Countryside Homes at Alvaredus at Fairham, Clifton has been truly exceptional, and that is largely thanks to Mora Sheard. She is an incredibly kind and professional consultant who made our journey feel seamless.
Mora truly went above and beyond for us. She explained the show homes perfectly and even took the time to walk us through the active construction site in the intense heat to ensure we saw every detail firsthand. Her patience, expertise, and genuine care for her clients are rare to find. We felt well-supported every step of the way and are so grateful for her dedication.
Thank you, Mora, for being such a wonderful guide!
By Sibi

24 april 2026
Review zonder uitnodiging
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Antwoord van Countryside Homes

Hi Sibi,

We're happy to hear that you had such a positive experience. It's wonderful to know that our consultant's support and dedication made your journey seamless. We appreciate your kind words and are grateful for your feedback.

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

Our experience with Bovis Homes so far…

Our experience with Bovis Homes so far has been excellent, particularly thanks to David Howard, the Sales Consultant. From the very beginning, when we started our journey of buying a new home full of excitement (and plenty of questions), David was consistently respectful, patient, and understanding.
David has always been approachable and professional, taking the time to answer our questions thoroughly, whether by phone, email, or in person. Nothing ever feels like too much trouble, which makes a big difference during what can often be a stressful process.
David has helped make the whole experience feel smooth and well-supported, and we’re very grateful for the time and care he’s shown us. We’re very much looking forward to getting the keys and settling into our new home.
Thank you again, David.

17 april 2026
Review zonder uitnodiging
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Antwoord van Countryside Homes

Hi L.Sullivan,

We're happy to hear that your experience has been excellent. It's great to know that our team member's support made your home-buying journey smooth. We appreciate your kind words and wish you all the best in your new home.

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren
Logo Countryside Homes

Antwoord van Countryside Homes

Hi Peijie,

We are glad to hear you found the customer service great! Thank you for taking the time to leave us a review!

Kind Regards
Sarah
Countryside Homes

Beoordeeld met 1 van de 5 sterren

I would love nothing more than to be…

I would love nothing more than to be writing a positive review, but unfortunately our experience with Vistry/Countryside has been extremely disappointing.

We completed on our new home in November 2025, only to discover that the wrong flooring had been installed throughout. This had to be completely redone, delaying our move-in by over a week.

Since then, we have experienced ongoing issues from day one. While some have been minor, many have been significant and have taken an unacceptably long time to resolve. Communication has been the worst we have ever encountered — we are constantly told different things by different people, given promises that are not kept, and then told issues are “within tolerance” when challenged.

We love the house itself, but the volume of problems has overshadowed that. To date, we have raised over 300 snagging issues. On top of this, we have had seven different site managers, which has clearly impacted consistency, accountability, and overall build quality.

All we want is for the issues we were promised would be resolved to actually be addressed. Instead, Vistry/Countryside have become increasingly difficult to deal with. Raising formal complaints through customer services has made matters worse, with response times sometimes exceeding two weeks and little meaningful progress.

The workmanship concerns continue to be highlighted, yet we are met with excuses rather than solutions. Being told “it is what it is” after reporting hundreds of defects is simply not acceptable for a new build home.

Overall, a very frustrating and disappointing experience.

21 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently reserved a countryside home…

I recently reserved a countryside home and, so far, my experience has been very positive. Although I haven’t completed the full process yet, everything up to this point has gone smoothly.

Jo, the sales agent, has been especially helpful—friendly, responsive, and always willing to answer any questions I’ve had. She made the reservation process straightforward and stress-free.

I’m looking forward to the next steps and hope the rest of the journey continues just as well.

8 april 2026
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Antwoord van Countryside Homes

Hi Geethumol,

We're happy to hear that your experience has been positive thus far! It's great to know the reservation process for your countryside home has been smooth. We appreciate your kind words about our sales agent and are glad they were helpful. We look forward to a continued positive journey with you!

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

I bought my first Countryside Homes…

I bought my first Countryside Homes property in Milby Meadows, Nuneaton. I’m delighted with the design and layout; it feels much larger than on the plan.

Having lived in Nuneaton for 55 years, I’ve witnessed significant changes. I chose Milby Meadows because Countryside Homes built here and they’re a leading UK house builder.

I was downsizing and this area, on the outskirts of town, is near good schools and transport links, just minutes from the A5. It’s incredibly convenient.

Countryside Homes offered a scheme to sell my house and buy one of theirs, which eased the moving process. I sold my house and moved in within three months. I was the first resident on the estate just before Christmas and I’m thrilled.

The staff, especially the managers, are fantastic. They promptly address any problems that arise, thankfully none have been major. Jamie, the manager, visits regularly to check in and ask if we have any other issues.

I made the right decision buying a Countryside Homes property. It’s a lovely house in a great location with excellent transport links.

I highly recommend Countryside Homes to family and friends. Visit the show homes and see for yourselves.

18 december 2025
Review zonder uitnodiging
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Antwoord van Countryside Homes

Hi David,

We're happy you're delighted with your new home's design and layout at Milby Meadows! It's great to know the location suits your needs with its convenience and transport links. We appreciate you highlighting the team's support during your move and their ongoing assistance. Thank you for recommending us!

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

Very Helpful Staff

Very Helpful Staff, courteous, polite and friendly.
We could do no wrong and nothing was too much trouble

14 april 2026
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Antwoord van Countryside Homes

Hi Alan,

We are happy to hear that our staff was helpful, courteous, and friendly! We appreciate you taking the time to leave us this great feedback.

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

So far very effective and efficient…

So far very effective and efficient friendly service

2 april 2026
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Antwoord van Countryside Homes

Hi Kelly ,

We're happy to hear that you had a friendly and efficient experience. Thank you for your positive feedback.

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

I have to say this ,our sales…

I have to say this ,our sales consultant Corinne Hunt was very approachable and she had immense patience to listen to what exactly we needed and clarified all the doubts .It was a great service .

1 april 2026
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Antwoord van Countryside Homes

Hi Meera,

We're happy to hear that our consultant was approachable and patient, clarifying your needs. It is great to know you had a positive experience. Thank you for your feedback!

Kind Regards,
Sarah
Countryside Homes

Beoordeeld met 5 van de 5 sterren

Great service

Katie made this experiance of reserving a plot 5*. Her service and knowledge elevated the experiance.

1 april 2026
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Antwoord van Countryside Homes

Hi Happy customer,

We're happy to hear that the plot reservation experience was a 5-star one. We appreciate your highlighting the service and knowledge provided.

Kind Regards,
Sarah
Countryside Homes

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