Easy to find what I wanted on the website & pricing was good. It would have been better if delivery of goods was quicker as I can't afford to keep a spare so unable to use CPAP in the meantime. Apprec... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have been a contented client since 2012. CPAP sales have been reliable, their offerings/ products are first class and a lot less expensive than mainstream suppliers. Response times are great and pro... Toon meer
Bedrijf heeft geantwoord
After I had accidentlly purchased the wrong mask (that couldnt be returned due to hygiene reasons), the CPAP Sales team were extremely helpful and swiftly organised the shipment of the correct mask wi... Toon meer
Bedrijf heeft geantwoord
Legit company. Received all goods ordered and as expected, but delivery did take longer than expected. I had to wrap my hose in plastic wrap to manage through the night.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CPAP Sales is an Australian owned and operated business, specialising in the supply of medical equipment including CPAP Machines, CPAP Masks and CPAP Accessories. Based in Sydney, we have extensive knowledge in the health care industry with over 15 years of management and customer service experience. This enables us to provide the highest possible level of professional services to you. Whether you're at the beginning or you are a seasoned pro, we are here to help you. Offering a range of popular brands on the market to help those with any budget.
Contactgegevens
1B/52 Holker Street, 2128, SILVERWATER NSW, Australië
- 1300 042 727
- contact@cpapsales.com.au
- www.cpapsales.com.au
4,3
Uitstekend
76 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really disappointed
I ordered from this company because their website indicated with their url that they were a NZ company. They even had a NZ phone number. It’s been 10 days and still no mask. Why, because they are an Australian company . I ended up buying another one from nz company. In my opinion a dishonest misleading company
19 februari 2026
Review zonder uitnodiging
Slowest of the slow delivery times… Had…
Slowest of the slow delivery times… Had I known it would take so long I would’ve went elsewhere
10 februari 2026
Fantastic experience
The price of my order was affordable and the excellent communication and fast delivery.
5 februari 2026
THE BEST PRICE AROUND AND FAST DELIVERY.
4 februari 2026
Antwoord van CPAP Sales
Hi Kim,
Thank you so much for your kind review!
We're glad to hear you were happy with our pricing and fast delivery. Providing great value and prompt service is very important to us, so it’s wonderful to know we met your expectations.
We truly appreciate you taking the time to share your experience and look forward to helping you again in the future!
Warm regards,
I have been a contented client since 2012ince…
I have been a contented client since 2012. CPAP sales have been reliable, their offerings/ products are first class and a lot less expensive than mainstream suppliers. Response times are great and product options provide good choices. I will continue my association with CPAP for years to come. Thank you CPAP
5 februari 2026
Antwoord van CPAP Sales
Hi Hugh,
Thank you so much for your kind review.
It really means a lot to us that you’ve been with CPAP Sales since 2012. We’re so pleased to hear you’ve found our products reliable, well-priced, and a great alternative to mainstream suppliers.
We truly appreciate your long-term support, and we look forward to support you for many more years to come.
Warm regards,
CPAP Sales
F&P CPAP Eson2
NZ company product but sourced better price in AU and imported back to NZ.
4 februari 2026
Antwoord van CPAP Sales
Hi there,
At CPAP Sales, we pride ourselves on being as competitive as we can with our pricing, so we’re really glad to hear you were able to take advantage of that and secure a better deal on your F&P Eson 2.
We appreciate you choosing to shop with us and taking the time to leave a review.
We look forward to helping you out again in the future.
Warm regards,
CPAP Sales
Great product and price let down by packaging.
The product and the price were great. The only letdown was the packaging for an international delivery. Product x2 inside the original plastic packaging inside a plastic bag…
4 februari 2026
Antwoord van CPAP Sales
Hi Chris,
Thank you for taking the time to leave your review, and we’re sorry to hear the packaging let your experience down.
There has clearly been an error here, your order should not have arrived in just the original plastic packaging inside a plastic satchel, we sincerely apologise for this oversight.
We’ve submitted your feedback directly to our warehouse team to ensure this doesn’t happen again in the future, as we take our packaging standards very seriously.
As a gesture of goodwill, we’ve also passed your details to our customer support team, who will be in touch shortly to offer you an exclusive discount on your next purchase.
We truly appreciate you bringing this to our attention.
Warm regards,
CPAP Sales
Antwoord van CPAP Sales
Hi Martin,
Thank you for your kind review.
We’re so pleased to hear you had a smooth purchase experience and felt well informed throughout the shipping process. That’s exactly what we aim for.
We appreciate your support and look forward to helping you again in the future.
Warm regards,
CPAP Sales
Good price with no hassle ordering
Good price with no hassle ordering plus a reasonable delivery time.
29 januari 2026
Antwoord van CPAP Sales
Hi there,
Thank you so much for your kind review!
We’re glad to hear you found the ordering process hassle-free and were happy with the pricing and delivery time. That’s exactly the experience we aim to provide.
We truly appreciate you taking the time to share your feedback and look forward to helping you again in the future!
Warm regards,
CPAP Sales
Legit company
Legit company. Received all goods ordered and as expected, but delivery did take longer than expected. I had to wrap my hose in plastic wrap to manage through the night.
21 januari 2026
Antwoord van CPAP Sales
Hi there,
Thank you so much for your review.
We’re pleased to hear you received all your goods as expected, though we’re sorry the delivery took longer than anticipated. We understand how important timely delivery is, especially when it comes to essential CPAP equipment.
We appreciate your patience and your feedback, and we’ll continue working to improve our delivery timeframes wherever possible.
Warm regards,
CPAP Sales
Good customer service
Helpful with my questions about products. My order arrived quickly and in good condition.
21 januari 2026
Antwoord van CPAP Sales
Hi Daniel,
Thank you so much for your kind review!
We’re glad to hear our team was able to assist with your product questions and that your order arrived quickly and in good condition.
Providing helpful support and prompt delivery is very important to us.
We truly appreciate your feedback and look forward to helping you again in the future!
Warm regards,
CPAP Sales
Firstly I have long experience with CPAP Sales & Service…
Firstly I have long experience with CPAP and its staff and have always been happy with their products and service and recently have experienced excel ent after sales service and support
29 januari 2026
Review zonder uitnodiging
Antwoord van CPAP Sales
Response to John Byrne
Hi John,
Thank you so much for your kind review!
We truly appreciate your long-standing support and are so pleased to hear you’ve consistently been happy with our products and service. It’s especially great to know our recent after-sales support met your expectations.
We truly value your loyalty and look forward to continuing to assist you whenever you need us.
Warm regards,
CPAP Sales
Easy to speak with the representative.
Easy to speak with the representative.
They were knowledgeable
Price was reasonable and freight was included
21 januari 2026
Antwoord van CPAP Sales
Hi Kelven,
Thank you so much for your kind review!
We’re glad to hear you found our team easy to speak with and knowledgeable. It’s also great to know you were happy with the pricing and included freight.
We appreciate your feedback and look forward to helping you again in the future.
Warm regards,
CPAP Sales
Antwoord van CPAP Sales
Hi Mike,
Thank you so much for your kind review!
We’re pleased to hear you were happy with the prompt service. That’s exactly what we aim to provide.
We appreciate your support and look forward to assisting you again in the future.
Warm regards,
CPAP Sales
Easy to find what I wanted on the…
Easy to find what I wanted on the website & pricing was good. It would have been better if delivery of goods was quicker as I can't afford to keep a spare so unable to use CPAP in the meantime. Appreciate your service.
21 januari 2026
Antwoord van CPAP Sales
Hi Rosemary,
Thank you for your review, we really appreciate you taking the time to share your experience.
We’re so glad you found the website easy to use and were happy with the pricing.
We completely understand how important quick delivery is, especially when you rely on your CPAP and don’t have a spare to use in the meantime. That would definitely be stressful.
We’ve passed your details over to our customer service team and they’ll be in touch shortly to offer you an exclusive discount as a thank you for your patience and support.
Warm regards,
CPAP Sales
Antwoord van CPAP Sales
Hi Steve,
Thank you so much for your kind review!
We’re glad to hear you were happy with the price. Our aim is to make CPAP therapy as affordable and accessible as possible for our customers.
We truly appreciate you taking the time to share your experience and look forward to helping you again in the future!
Warm regards,
CPAP Sales
Antwoord van CPAP Sales
Hi Claudia,
Thank you for taking the time to share your feedback, and I’m sorry that the delivery took longer than expected.
We’d like to reassure you that your order was fulfilled and dispatched from our warehouse the next business day.
Once an order leaves our warehouse, delivery timeframes are dependent on the courier, and we understand this can sometimes take longer than anticipated.
We appreciate your understanding and your feedback, as it helps us continue to improve our service and communication.
Warm regards,
CPAP Sales
Antwoord van CPAP Sales
Hi Wojciech,
Thank you so much for your kind review!
We’re delighted to hear you were happy with our fast service. Providing quick and reliable service is something we always strive for, so your feedback is greatly appreciated.
Thank you for taking the time to share your experience, and we look forward to assisting you again in the future!
Warm regards,
CPAP Sales
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