Intuit Credit Karma US Reviews 

I cannot access my tax advance. Customer Service keep saying a issue with the update/system and cannot give me much help on the matter. Going forward my taxes are in limbo messing with them. I supposed to keep checking my account with no direction. Will not use this platform again.

Credit Karma locked my account for unknown reasons after I received my tax advance. Now that I have verified twice they still refuse to unlock. Will never in life use again.

Inaccurate credit scores. They don't update accordingly to what the credit bureaus actually have directly through them. They send emails with incorrect information in reference to your creditors report information. Terrible, inept, customer service reps. The "What's changed" section more often than not doesn't have the information to explain a drop or increase in your score.

Applied for a credit card through their website and it pulled a hard credit but it never actually went through the application process.

Losers can’t get ahold of costumer service! Sending me credit card without my authorization! Trying to cancel but can’t get anyone to HELP!! LOSERS!!!

Good luck trying to cancel your account. I've uninstalled the app and deleted every mention of it on my computer, but still get 15-20 email ads from them daily. I've tried everything yet these annoying ads persist.

If I could give them a zero star I would! DO NOT BANK WITH THEM!!!!!

Credit Karma a Money Spending Account which I've tried to apply for, for the last 2 to 3 years and I keep getting an error message every time saying sorry we hit a snag. Try to refresh to correct the problem. Which does not help. I spoke to a live agent via live chat and they're telling me it is due to not being able to verify my identity. And there's no way for them to verify me and they refuse to fix the problem.

Do not trust credit karma. They offered lower interest rates for refinancing a car loan. Rates and monthly costs were too good to be true. Now I have a hard inquiry on my credit score. Liar liar

Jósue deliberately terminated the live chat without providing a resolution.

Credit Karma discriminates against non-US born citizens and takes a typically ignorant view of the world.

I am a European who is legally resident in the US, have a SSN and pay taxes. Despite having a legally European driving licence and passport, Credit Karma blocks this ID and therefore discriminates against foreigners.

Completely useless. They use Vantage score which is not used by lenders for loan decisions. Constantly pushing their products and loan offers that are not likely to be approved. The most egregious is offering to lower payments. They offer to extend a car loan almost paid off by five more years at a lower monthly payment but an interest rate 13% higher than my current loan. Use Experian or another major bureau.

Logging into Credit Karma since Intuit tookover is a nightmere! Before Intuit the log in process was simple! You're loosing protentual clients and longtime clients left and right!

Couldn't log in to my account for MONTHS, every time i got in touch with customer service they copied and pasted the same BS email response with no real help. And this past time when I reached out again, they decided to just deactivate my account because their customer service agents are too stupid to know how to help their customers

Does NOT use FICO score.
Tools only useful for people with excellent credit, who don't need help in the first place. No offerings for people with marginal credit that that actually need help - such a specialty lenders for conxsolidation loans or transfer balance cards. Better off going to a credit counseling non-profit.

They helped a illegal casino steal my money

Maybe it's the curse of Intuit, but Credit Karma has turned to crap. The website use to be much more straight forward. Arrive there, see my scores right up front with a few pie charts, and done. Now you have to go through extra steps because they really want you there to sign up for credit cards. They're even using all kinds of email methods to get you to log in, like completely lying about your scores. For example, I just received some kind of BS congratulatory email that my score shot up like 132 points when in fact, it DROPPED 75 points because of a large CC purchase. Sleazy tactics. Hope they die off and take their scores with them.

Credit Karma, is holding my funds hostage. I terminated my cell phone carrier. Credit Karma will not allow me to access my account without a phone number, even tho it sends an access code to my email, it defaults to asking for a number again, it suck in a loop. Without a phone number. I can't make any purchase or ATM withdrawal to buy a new phone to access my account, I can't buy gas or food at the grocery store, it declines. When I do get someone on the phone, only to be put on hold and hung up on.

First, they said no "hard credit pull". It was the first thing they did. We have very good credit, make excellent income, told by Credit Karma that we have an excellent chance of getting this card. Nope, Declined.
This looks like a SCAM to me.
Beware!!

constantly try to log on, now I dont get a code texted. Contact customer via email multiple times because a new address was added. They email back that I havent tried to contact them recently. It's nothing but a bot that has no intelligence. At least they have some offers for cards, but the logon and customer service is totally flaky. I have no choice but to ignore their warning emails, because there is nothing to be done.

About a year or so ago I clicked on the advertised options on the Credit Karma app for personal loans to pay off debt. I eventually decided on a loan. The loan itself is fine, but since then I have received anywhere from 5 to 18 calls per day, in addition to texts and emails. I keep getting offers in the same price range as those I was researching. I have blocked over 300 numbers, yet they keep calling with a new number. They call during my runs and while working out, every day, which stops my podcasts, music or audio books. They call while I’m driving, every day, which stops my podcasts, music and audio books. I’ve called them both to remove me from any and all lists. I’ve contacted the FCC and had all marketing blocked and removed with my info. Nothing has changed. I seem to be on a permanent list now, and the calls won’t stop.

I’m writing to report the issue so others will understand what you’re getting, even if you simply just do a search to see your options you may be put on these call lists. I’ve had the same cell phone number for over 20 years, since the military, and I’m considering changing my number. Getting on average 12-15 calls a day for almost a year is super frustrating. I can’t be on a call with family without receiving a marketing call for a loan. I can’t listen to music in my house without it being interrupted with a marketing call. If I reject it, they call right back. Try going for a run and having to restart a podcast 4 times while running because someone is calling trying to sell you a loan.

I told both Credit Karma and Upstart that if they do not stop, I will start matching each call with a review online stating my experience. So here I am. This is my experience with these two companies. I’m not sure which one sold my info or is using my info for marketing (likely both), but I’m putting it on both until it’s resolved. You’ll see this review in other places as well, as I’m making it a daily effort to put it out there.