Crouch Recovery Reviews 

We were unfortunately involved in an accident on the M6, Birmingham, and Kye saved the day! Being only a few cars behind us, he instantly put us at ease, blocking the carriageway to keep us safe, getting the third party insurance details, recovering our badly damaged BMW and then taking us to the nearest hire vehicle place, all off of his own back without question.

Kye is honestly one of the kindest, most genuine people we've ever had the pleasure of meeting, and we are so grateful for his help today. He is an absolute credit to your company. Highly recommend Crouch recovery, for all of your recovery needs! 5🌟🌟🌟🌟🌟

Green Flag contacted Crouch Recover when I had a shredded tyre and no spare. It was at 3am and I was on my own. Shaun attended and loaded the car on to the truck. Very professional and polite and I would highly recommend the company.

Shawn came to recover my vehicle last night and he was a great man. The company knew that I had children and arrived in half the time, we really appreciated you.
Shawn was polite, he warmed up the truck for us and engaged all of the family as we drove home. Thank you Shawn at Crouch Recovery.

So far we waited over an hour for crouch to pick us and our caravan up , said they were 30 minutes away, rang after 30 minutes and they then said they were 40 minutes away 🙈 we have had a nightmare of a day waiting for different recovery trucks , since 9am this morning, it’s now nearly 11pm and still not here , what a joke

Crouch Recovery helped us with a burnt out lorry on our land. A tricky removal. however the driver was skilled, prompt, friendly and very thorough. Professional throughout. Thank you.

I would like to recommend and thank Crouch Recovery for the assistance I got when I had a shredded tyre on the M1 on 11th November 2024. It happened on the northbound side near Junction 24. We got into the emergency layby and I called my Green Flag rescue. In the meantime a Highway Officer arrived and said that as I was in the roadworks free recovery was provided. Crouch Recovery was the first truck to arrive. The driver gave me his name as `Dingle` and he quickly changed our wheel and topped up the pressure on our spare and we were ready to move. Dingle called the Highways Control and had them close the inside lane. He then followed us onto the M1 and along to Trowell Services where he checked that we were ok. We got the torque checked on the wheel nuts and I cancelled the Green Flag recovery and we got on our way home to Middlesbrough. Thanks very much to Dingle who was driving truck reg J999TOW and Crouch Recovery we two pensioners are forever grateful. Thank you. Colin Burns, Middlesbrough.

My wife and I were enroute from Fleckney Leics to London for an important Hospital appt in UCHL with our blind son who needed severe arthritis treatment. The engineer (Dave and security dog Spike) arrived 30 mins before predicted time.We had a front tyre blowout and he took us to two local garages until we found one with the correct tyre. He was very reassuring in this fraught situation and remained until satisfied.BRILLIANT

Broke down today, Shaun the recovery guy turned up quickly and got us loaded and back home in no time at all. Totally recommend this recovery company.

I contacted Green Flag yesterday morning and requested a call-out after our Renault Captur sent out multiple warnings. I suspected alternator or engine management system melt down but as I don't speak French I decided to call for assistance. A recovery vehicle from Crouch arrived before midday and their driver/engineer/mechanic Lee had the problem diagnosed and rectified within 30 minutes. It was a pleasure to have met him . He was totally professional and his advice regarding future issues, should they arise, was extremely helpful. Thank you Crouch Recovery and to Lee for your service.

After being the driver in an accident that wrote my vehicle off, its hard to pick out anything positive, however ......

Green Flag engaged Crouch to remove the stranded vehicle from the scene of the accident. The police were in attendance, the road was partially blocked & to be honest I was running on adrenaline. Kye from Crouch arrived & took control of the situation. He was calm, professional & very supportive. As I was urgently trying to sort the details Kye spent time ensuring every one was safe & re assuring my wife - daughter. The car was moved without any fuss, all paperwork sorted & to be honest the whole process was hassle free.

The vehicle was then moved to the safe keeping of Steve & his team at Crouch Storage Depot (Bardon). When I visited to collect my possessions, I was very impressed with the professional behavior & support offered. The team did everything they could to make sure everything was sorted in the most efficient manner. Personable, friendly & efficient is my best summary of the Crouch experience.

Lets not forget these guys deal with tragedy daily, and yet show no signs of the stress that they must have to deal with. Thank You Team

They arrived in 45 minutes, 40 minutes later we were back on the road. Cameron was professional, knowledgeable and a really nice guy - a credit to Crouch Recovery. A positive experience in what was a stressful situation.

No one wants to break down, especially not at night. But if you’re going to break down, Couch Recovery is absolutely who you need to call.
They were with us within 45 minutes, locked and loaded and on our way home with the minimum of fuss.
I can’t thank Shaun enough. He was friendly and funny and kind - just what I needed to cut through the stress of being stranded in sole charge of my 16 year old niece.

Crouch Recovery came to my assistance via Green Flag. My tyre had blown out and due to health issue, it would have been impossible for me to fit my spare. Crouch arrived in less than 50 mins and the engineer couldn't have been any more help. I didn't have to do anything. My wheel was changed within minutes, and the old wheel and all the bits n bobs were put back in place.nicely. he also looked at my wheel and the running gear to see if there was any other visible damage, which was very reassuring. I couldn't have received a better service

My husband was taken ill and unable to drive our car home from Norfolk . I contacted Crouch Recovery and they were so helpful.They arranged to pick our car up and ourselves.Steve our driver was like a knight in shining armour.He was extremely professional and kind and kept us going during the long journey .We arrived back in Leicester safe and sound and very thankful for the help and kindness shown to us by all of the staff that we encountered.I would highly recommend Crouch Recovery for a helpful and efficient service. 👌

We got a flat tire on motorway Matto from crouch recovery was fantastic took the kids upfront in cab with him knowing it was safer, apologised for not having extra seats told me n wife to stay in car while he put the car on the back n within 20 mins from answering call to sos and speaking with a lovely lady Millie Matto had dropped us all off at trowel services as to where our experience was not unpleasant at all. 6 pepperoni pizzas and two coffees from Greggs and 2 fruit shoots for kids £2.20. Thanks ever so much to all involved. Thank you for making me and my family safe.

Arrived quickly and dealt with our problem with complete professionalism. Friendly and understanding service on the phone. Brilliant in person too. If we're ever in a jam again they will be the first people I call.

Shaun saved the day when I got stuck with a puncture half way home. Not only was he friendly and professional, he was able to provide some forensic skills to help work out what had happened.
Now I have a cool story about being rescued by a Ninja Sheep.

Great service, Shaun was able to get the vehicle ( wheels were locked ) onto the truck safely and securely.
Highly recommend if you need a professional recovery.
Thanks to Shaun for getting us to be able to charge the vehicle safely.

I can not thank Max and Ellie enough for the high level of customer service they offered. I had to move a broken down car that was stuck in park from one garage to another. Whilst other companies found reasons not to do it the team at Crouch were the opposite. Great service, competitive prices and kept me fully informed. Highly recommend – thanks again Max & Ellie a credit to your company!! Sebastian – Northants

Top guy really helpful would highly recommend any day!!