My order marked delivered a week ago but it wasnt - i informed both CRU Kafe & evri delivery- evri is saying CRU will deal with it & CRU customer service is simply not responsive- they just ignore cus... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Got the start pack and I am impressed. Colombian is very nice. No need for any milk. Other reviews seem to have an issue with subscription and payments and tbf all these type business have such i... Toon meer
We were Nespresso customers for years and they one day we got fed up and wanted to try something else. I wanted ethical coffee which tasted good and also an environmentally friendly capsule. Cru Kafe... Toon meer
Bedrijf heeft geantwoord
The cru kafe pods arrived very quickly, the packing is well thought out for the product. Very impressed with the range which suits our tastes very well. Excellent taste and a genuine alternative. Only... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Kinder Coffee, Any Way You Need it... Compatible Coffee Capsules, Beans & Grounds, and Single Serve Coffee Bags. Coffee As It Should Be. Ethically Sourced. Certified Organic.
Contactgegevens
32 Blackfriars Rd, South Bank, SE1 8PB, London, Verenigde Staten
- +44 (0) 20 3642 5294
- help@crukafe.com
- www.crukafe.com
3,3
Gemiddeld
542 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent coffee
Given as a present, had to order some straight away because of the fresh aroma and taste
20 juli 2016
Review zonder uitnodiging
Antwoord van CRU Kafe
Hi Chris,
What a lovely present to receive from a friend - Delighted to hear that you've been enjoying CRU.
All the Best,
Team CRU
Antwoord van CRU Kafe
Hi Simon,
Thanks so much for taking the time to leave such a great review.
Delighted to hear that you've been enjoying CRU.
Glad to have you on board!
Regards,
Tommy
No news!
Order placed on 12th and no news to date (Today is the 20th). Running out of capsules and never again!
Update on my review:
Someone did get in touch and with a personal touch and an apology and guaranteed a delivery for tomorrow. Nice!
20 juli 2016
Review zonder uitnodiging
Antwoord van CRU Kafe
Hi Mehmet,
We're really sorry to hear this. One of our customer service team will be in touch right away to get this sorted for you.
Sincere apologies,
Tommy
i really like this coffee..
all others have paled beside it. It is the best treat of my day.
19 juli 2016
Review zonder uitnodiging
Antwoord van CRU Kafe
Hi Rysia,
That's so good to hear that you've been enjoying our coffee so much.
Thanks so much for taking the time to let us know.
Regards,
Tommy
Fabulous service and fabulous tasting coffee 💚
All round fantastic ... I would highly recommend to anyone.
17 juli 2016
Review zonder uitnodiging
Love this company
What a great company - gorgeous coffee arrived when they said it would! Do not hesitate to order
15 juli 2016
Review zonder uitnodiging
Excellent coffee abs delivery
First time we have tried cru kafe - the pods aren't as pleasing on the eye as others but excellent taste.
15 juli 2016
Review zonder uitnodiging
Great coffee
Very impressed with this coffee, and with delivery. Love the freebies too!
15 juli 2016
Review zonder uitnodiging
Antwoord van CRU Kafe
Hi Wendy,
Thanks for the kind words--Delighted to hear that you enjoyed the freebies!
Kind Regards,
Tommy
Antwoord van CRU Kafe
Hi,
Thanks for for taking the time to review. - We're delighted to hear that your enjoying our coffee.
Regards,
Tommy
Antwoord van CRU Kafe
Hi Mike,
Thanks for for taking the time to review. - We're delighted to hear that your enjoying our coffee.
Regards,
Tommy
Great coffee with a personal touch
Delighted to discover CRU Kafe via Twitter. Got a fantastic first-purchase discount. V pleased with the coffee - and great customer service too.
15 juli 2016
Review zonder uitnodiging
Antwoord van CRU Kafe
Hi Fiona,
Wow - Thanks so much for these kind sentiments. Delighted to hear that you've been enjoying CRU!
I will pass on these kind words to our Social Media Guru - Darren.
Regards,
Tommy
Antwoord van CRU Kafe
Hi Heather,
Thanks for the great review. Sentiments like this make a huge a difference to CRU.
Regards,
Tommy
Good service excellent coffe!
As a long time nespresso user I have always been disappointed by third party coffee capsules - but these are on a par with nespresso for flavour - in fact sometimes better.
Well done and would recommend to anyone with a nespresso machine.😀
15 juli 2016
Review zonder uitnodiging
Antwoord van CRU Kafe
Hi Paul John,
Thanks so much for your kind words - We really appreciate you spreading the your positive sentiments about CRU amongst your friends.
All the best,
Tommy
Quick delivery, good quality coffee.
I had received my order within 2 days. Good variety of coffee and tastes really good!
15 juli 2016
Review zonder uitnodiging
Antwoord van CRU Kafe
Hi Sarah,
Thanks so much - We're delighted to hear that CRU is going down well !
All the Best,
Sarah
Initial online order
Ordering & payment straightforward, received on time, good packaging of introductory order.
15 juli 2016
Review zonder uitnodiging
Antwoord van CRU Kafe
Hi Mike,
Thanks for your kind words- Delighted to hear that CRU is going down well!
Regards,
Tommy
Great 'feel good' coffee
Was feeling very guilty about my Nespresso habit and the cost of recycling the capsules. Then along came Cru Kafe with great tasting coffee that assuages more than my caffeine habit!
11 juli 2016
Review zonder uitnodiging
Antwoord van CRU Kafe
Hi Helen,
Wow! What an incredible review - thank you so much . It is great to hear that you like our coffee and that you have had a good experience with CRU Kafe.
Thank you for taking the time to leave us your feedback - we really appreciate it. Great to have you on board!
Best wishes,
Sarah
Antwoord van CRU Kafe
Hi Chris,
Wow! What an incredible review - thank you so much . It is great to hear that you like our coffee and that you have had a good experience with CRU Kafe.
Thank you for taking the time to leave us your feedback - we really appreciate it. Great to have you on board!
Best wishes,
Sarah
First Coffee Order
Great service, great coffee, would recommend to all and will be ordering again. Nice to find a quality Nespresso alternative
9 juli 2016
Review zonder uitnodiging
Nespresso alternative that delivers
These guys have a done a great job to make gray coffee available through the Nespresso machines at less cost.
Very quick delivery. Great introductory price. I'll be coming back time and again.
9 juli 2016
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.