Microtel Inns & Suites Reviews 28

Unbelievably unhappy with this establishment. I made reservations more than two weeks in advance. The website said that the card I used to hold the rooms (2) did not have to be the one I used to pay for the rooms, so I used a credit card instead of my debit card. I got a call TWO HOURS before we got there, letting me know that they had run my credit card for the full amount to hold the rooms, and since it was declined, they cancelled my reservations, giving our rooms to someone else. My husband and I were ON THE ROAD with our three kids, and had no place to stay once we got there, even though I had plenty of room on my debit card to pay for them. Either run my card a couple of days in advance, and call me if there's a problem, or change your policy through Hotels.com to state that you have to use the same card you reserve the room(s) with. Never, ever again, will I stay at this establishment, or any other Days Inn. Ever.

The online pictures were no where near the same. The place was dirty and run down with repair issues, we stayed at the Days Inn in Norfolk Va on military Highway..

We booked days Inn at Cobham service station. The room was tidy and clean but after getting in to bed that's when we noticed the mattress was horrific, we had 2 hours sleep the whole night. I would have had a better night sleep in my car. When I complained in the morning I got attitude and the worst customer service. The staff argued with me over the mattress, and just looked at me with 'so what do you want us to do about it'. For £97.50 a night I expected more. After me moaning we did get vouchers for breakfast. What bothered me the most was the customer service. I don't expect such rude behavior from staff. Not when I'm paying to stay there.

Do not recommend! Days Inn Buena Park 7121 Beach blvd. Great location near everything, but next to freeway, too much traffic noise, and sketchy people hanging around and sneaking in to have breakfast, there’s no real breakfast but cereal, toast and muffins. No security guard, and lobby is in construction, and I ended up the next day with itching all over the body, had to go to doctor later on.

Mouldy room dirty bathroom and a tv that didn't work complained but all I got was poor excuses and an argumentative response. Avoid at all cost .

Scammed by Days Inn Towson, MD

Days Inn Towson office manager Jessica Kifer charged me for an extra day that I never stayed in September. I called several times to rectify this was told charge would be reversed but instead she crossed out the original reservation date and added an extra day without my authorization. I checked out on the exact day of original reservation. It was not extended by my authorization. This woman makes Days Inn look like a company that scams their clients. I will never stay there again and don't recommend it unless you want fraudulent charges by Days Inn on your credit card.

Absolutely disgusted and upset by the way our Family has been treated by the Staff of Days Inn Taunton services. I expect the highest person calls me and resolve this issue to my satisfaction.

This is dirtiest motel room I've ever encountered. A combination of mildew and cigarettes was not a welcome scent or a great first impression. All surfaces, including the luggage rack, are coated with grime; the chairs are stained.

There is a great deal of black mold on the window directly behind the air conditoner. There are boogers on the walls. The bedding in a "non smoking room" is riddled with holes and cigarette burns.

I killed two flies during my 6-hour stay here. There was still one lurking somewhere in the room - perhaps it got stuck in the cobweb above the bed.

Days Inn corporate does nothing to make the situation right. They refer the issue back to the unprofessional motel manager, who is belligerent and argumentative. He suggested that perhaps I created the mess. He did not offer any theories on how I could have created black mold or cobwebs in a 6-hour time span.

Stay anywhere but here. The place is a health hazard and should not be in business.