Took money out my bank twice even though i cancelled the subscription and was assured from Laura in customer services that her manger had cancelled at their end as my account showed no subscriptions s... Toon meer
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Lees wat reviewers zeggen
Good range of products for specific medical needs ie. dry mouth. Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed. H... Toon meer
Ordered 3 toothbrush from Dental direct seller on Amazon. I was surprised that they delivered such a small order, in time, without any delivery charges, also provided a welcome discount coupon for f... Toon meer
This is the first time I have shopped at Dental Direct and I was very pleased to receive my order so quickly. I only placed my order yesterday morning and it has arrived this evening via an Amazon P... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Dental Direct is a UK company and was established in 2012 by a team of experienced dental professionals with the aim of providing consumers with access to the most comprehensive range of superior quality, clinically proven, oral health products available in the UK, such as: interdental brushes interspace brushes toothbrushes toothpastes mouthwashes
Contactgegevens
Verenigd Koninkrijk
- sales@dentaldirect.co.uk
- www.dentaldirect.co.uk
3,2
Gemiddeld
5K reviews
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Service could be a little better
Service could be a little better, all in all ok experience
9 maart 2020
Review zonder uitnodiging
Excellent product
Excellent product, order received was one short but that was quickly rectified after advising them.
Will definitely order again.
4 maart 2020
Review zonder uitnodiging
I ordered 6 items (toothpaste) and paid…
I ordered 6 items (toothpaste) and paid £ 3.49 for Shipping & Handling (so the overall unite price for me was £ 2.65).
Then the company informed me that they don't have enough units so they only sent me 3 unites and refunded half of the actually item price. The whole reason I am willing to pay £ 3.49 for Shipping & Handling was that I will receive 6 units. It worked it out that I paid £ 3.43 per unit.
28 februari 2020
Review zonder uitnodiging
Excellent communication
Excellent communication
Great service
Recommend
26 februari 2020
Review zonder uitnodiging
Great service and great product thanks
23 februari 2020
Review zonder uitnodiging
Delayed delivery
I’ve ordered Oranurse toothpaste for my son who has autism.
I ordered on the 11th and it is now the 21st. No sign of my order and I’ve since been emailed to say that my order will only be partly fulfilled due to low stock.
Very disappointed in this.
21 februari 2020
Review zonder uitnodiging
Antwoord van Dental Direct
Dear Emma
Thank you for taking the time to complete the review.
There had been some major production issues with this product and unfortunately we didn't get as much as we had ordered and therefore had to cut back some quantities that some customers ordered. I do apologies for any inconvenience that this may cause but was unfortunately, unavoidable.
Kind Regards
Paul
Recommended reliable store
Good range of products for specific medical needs ie. dry mouth.
Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed.
Have purchased from DD many times, no complaints.
21 februari 2020
Review zonder uitnodiging
very quick orderand hassle free
21 februari 2020
Review zonder uitnodiging
The toothpaste is great for the…my child whose sensitive to taste of flavoured toothbrush hence the purchas. My child loves it
The toothpaste is great for the sensitive person and delivery was OK
20 februari 2020
Review zonder uitnodiging
Parcel took nearly a week to arrive
20 februari 2020
Review zonder uitnodiging
Only thing I had problem with was being…
Only thing I had problem with was being unable to confirm email address for my account so was then unable to track item requested new confirmation email several times with no response
20 februari 2020
Review zonder uitnodiging
very good value for money and always…
very good value for money and always arrives promptly .... even when using the Royal Mail!
20 februari 2020
Review zonder uitnodiging
Toothpaste not shown as out of stock
Ordered toothpaste, not shown as out of stock. No delivery when expected but after 6 days I received a message saying that it was out of stock and delivery will be delayed further.
If an item is out of stock be honest and show it as such.
20 februari 2020
Review zonder uitnodiging
Antwoord van Dental Direct
Dear David
Thank you for taking the time to complete the review.
There had been some major production issues with this product and unfortunately we didn't get as much as we had ordered and therefore had to cut back some quantities that some customers ordered. I do apologies for any inconvenience that this may cause but was unfortunately, unavoidable.
Kind Regards
Paul
Arrived on time and well packaged.
19 februari 2020
Review zonder uitnodiging
Arrived as expected and as described
19 februari 2020
Review zonder uitnodiging
Not impressed
My item was dispatched on the third day after ordering I dont think this is good enough, with second postage it took over a week to come. Also item is very expensive and with postage added on I think its overpriced.
19 februari 2020
Review zonder uitnodiging
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