Liked the company as I previously had checked it out. Efficient Assistant who explained sale clearly and no pressure to buy. Pleasant and helpful staff especially the male assistant I dealt with.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very helpful staff member, Anthony describing product and how to keep it in good condition. Also describing how it would be delivered and set up and with the gliders, cleaning kit etc. Very informativ... Toon meer
Bedrijf heeft geantwoord
We have just bought furniture at dfs ayr was a great experience looked after very well everything explained & all done by a lovely lady who was very helpful.
Bedrijf heeft geantwoord
From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Verenigd Koninkrijk
- 0333 999 9740
4,9
Uitstekend
4K reviews
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Friendly helpful staff
22 juni 2026
Antwoord van DFS Furniture - Ayr
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Ayr
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Great store to buy sofa's
Amanda made the buying process very easy and enjoyable, her expertise and customer care skills were most welcoming and as a result we would recommend buying from this store to friends and family,
22 juni 2026
Antwoord van DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Ayr
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Ayr
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Friendly welcome
Friendly welcome, gave us time to browse.
Efficient, helpful service from Anthony at DFS Ayr.
Great deal with 4yr interest free.
Would recommend to friends & family.
20 juni 2026
Antwoord van DFS Furniture - Ayr
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service from Shannon in the Ayr…
Great service from Shannon in the Ayr store. She was patient and spent a lot of time with us until we found exactly what we were looking for. Highly recommended
19 juni 2026
Antwoord van DFS Furniture - Ayr
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Brilliant experience
Marty made our experience easy and relaxed. He listened to everything we asked/requested and help us amazingly.
18 juni 2026
Antwoord van DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Shannon couldn't have Been more helpful…
Shannon couldn't have Been more helpful and helped us get what we were looking for . Great customer service 👏 .
11 juni 2026
Antwoord van DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The staff were really friendly
The staff were really friendly, helpful and insightful. Especially Amanda and Anthony
16 juni 2026
Antwoord van DFS Furniture - Ayr
Good Afternoon,,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Ayr
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
staff very helpful told us everything…
staff very helpful told us everything we wanted to know top class service great qaulity sofas wouldn't go anywhere else thanks again
15 juni 2026
Antwoord van DFS Furniture - Ayr
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Sales assistant was very helpful and…
Sales assistant was very helpful and knowledgeable not pushy. We found exactly what we were looking for
14 juni 2026
Antwoord van DFS Furniture - Ayr
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Great experience
Sales Rep spent time with us explained everything in detail went through various options nothing was a hassle.
13 juni 2026
Antwoord van DFS Furniture - Ayr
Hello Mrs Maxell,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Ayr
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwoord van DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The customer service from the staff was excellent
The customer service from the staff was excellent especially Antony who answered all our questions and gave us information which made it easy decide what we wanted
13 juni 2026
Antwoord van DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
I had the best experience
I had the best experience. You have an employee called Marty from the Ayr store. Give that man a rise. He made our day, not only did he help us choose the perfect sofa he made me want to be his friend. Great guy. If I return I'll be asking for him
13 juni 2026
Antwoord van DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
great experience
very helpful polite and courteous cannot fault the staff at DFS staff helped us from start to finish with purchasing a sofa bed
13 juni 2026
Antwoord van DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Ayr
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
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