The store smells amaising, always is. The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I f... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... Toon meer
Bedrijf heeft geantwoord
We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... Toon meer
Bedrijf heeft geantwoord
Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, Verenigd Koninkrijk
- 0333 999 9528
4,9
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Timm the wonderful sales assistant.
Timm was super helpful and a truly down to earth guy. Full of energy and gave the best customer service I could’ve asked for 10/10!
22 mei 2026
Antwoord van DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
great service very helpful
8 juni 2026
Antwoord van DFS Furniture - Barnstaple
Hello Christopher,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS had very friendly and informative…
DFS had very friendly and informative staff, explaining what was involved in the purchase plan.
We experienced the sofa bed we were buying.
Recommended
8 juni 2026
Antwoord van DFS Furniture - Barnstaple
Hello David,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Customer service was great and Kieran…
Customer service was great and Kieran new his stuff in Barnstaple store very pleased 👍
8 juni 2026
Antwoord van DFS Furniture - Barnstaple
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Reliable service from store to delivery
From purchase to delivery we were kept well informed of our orders progress, which arrived when they said it would.
31 mei 2026
Antwoord van DFS Furniture - Barnstaple
Hello,
Thank you for taking the time to share your feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Clear explanation of product and…
Clear explanation of product and delivery we felt conversation was informative and precise
6 juni 2026
Antwoord van DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Barnstaple
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The staff members are very helpful and…
The staff members are very helpful and help talk through each step of the process
4 juni 2026
Antwoord van DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
They were very patient understanding…
They were very patient understanding and helpful very professional and explained all paperwork
2 juni 2026
Antwoord van DFS Furniture - Barnstaple
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
The guy was very helpful and…
The guy was very helpful and informative about the products we have purchased
30 mei 2026
Antwoord van DFS Furniture - Barnstaple
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Barnstaple
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
Very helpful staff. Plenty of choice. Answered all our questions and did not rush us. Explained all the optional extras. Just wish they did all their recliners with the fixed option as well.
31 mei 2026
Antwoord van DFS Furniture - Barnstaple
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
I knew what I wanted
I knew what I wanted. Staff were helpful but not overbearing and hanging around me.
18 mei 2026
Antwoord van DFS Furniture - Barnstaple
Hello Pauline,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Felt secure to buy.
I had identified in person and on-line what sofa I wanted. I came into store and was helped to secure the best package for me in a friendly, professional way by Timothy. He made me feel secure in what I was ordering, so much so that I treated myself to two cushions in the same Joules range. Thank you
25 mei 2026
Antwoord van DFS Furniture - Barnstaple
Hello Barbara,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Louise was absolutely fabulous
Louise was absolutely fabulous. Not pushy to make a sale at all. She was patient with us as we changed our mind a lot !. She told us how lovely it was to work with her fab colleagues and what a happy store it was. It showed in how great she was. Thank you so much. Amazing service and we've ordered a beautiful sofa.
24 mei 2026
Antwoord van DFS Furniture - Barnstaple
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Excellent customer service, super helpful, really easy process. Will return.
24 mei 2026
Antwoord van DFS Furniture - Barnstaple
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
When we visited the store we were made…
When we visited the store we were made so welcomed by the staff especially Kerry , she gave us all the information we needed. On receiving the all the knowledge from her we then made the decision to purchase our choice of settees.
21 mei 2026
Antwoord van DFS Furniture - Barnstaple
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kerry.
Kind Regards,
Jordan
DFS Customer Support
Helpful staff members.
18 mei 2026
Antwoord van DFS Furniture - Barnstaple
Good morning Charlotte,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very helpful and pleasant staff
Very helpful and pleasant staff .
Very relaxed environment
18 mei 2026
Antwoord van DFS Furniture - Barnstaple
Good afternoon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent customer service
16 mei 2026
Antwoord van DFS Furniture - Barnstaple
Good morning Colin,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
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