DFS Furniture - Christchurch Reviews 

2.178
TrustScore 5 uit 5

4,9

Barrack Road, Christchurch Retail Park, BH23 2BN Christchurch, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!! She was very informative without being pushy and offered s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a pleasant experience at the DFS shop at Christchurch Retail Park. We had enough space and time to consider our options. Girene was fantastic to explain options, understand what we needed and l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We felt relaxed looking around the store not hassled by anyone but was informed if we needed any help or had questions we could ask. When we ordered our sofa & chairs we were informed about the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good efficient and knowlegeable customer service from Gintare. We had researched the sofa bed we wanted before going into store so it was just a matter of trying it out and asking any further question... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, Verenigd Koninkrijk

  • 0333 999 9790

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.178)

95.482 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

After visiting DFS last week

After visiting DFS last week, I came across a member of staff called Sue, after looking around the store, I decided which suite and single chair we would like, after sitting with me and talking about the suite for awhile, she gave me a book with different colours this week could be in, once I narrowed it down to 3 colours, Sue gave me three swatches to take Home as she explained the lighting in the store can be totally different towards what it’s like at home, after one week of deciding, I’ve been back in the store today and that Sue once again, to place my order, she was very friendly, caring , understanding and answered all my questions that I needed answered,
Sue then proceeded to offer me a five year extended warranty which I took on.
Congratulations to DFS in Christchurch, Sue is a massive asset to your store
Thank you, Sue, for all your help

16 juni 2026
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Antwoord van DFS Furniture - Christchurch

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The lady at Christchurch was so helpful…

The lady at Christchurch was so helpful and patient , sorry cannot remember her name

6 juni 2026
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Antwoord van DFS Furniture - Christchurch

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful

6 juni 2026
Logo DFS Furniture - Christchurch

Antwoord van DFS Furniture - Christchurch

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

I bought a sofa from Christchurch DFS…

I bought a sofa from Christchurch DFS today &. Gintare served me. She was very helpful & patient with me. Answered all my questions & gave me all the information I needed to know.
When you are getting a bit older& have to make big decisions on your own, it can be quite daunting.
So she was lovely, thank you Gintare.

12 juni 2026
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Antwoord van DFS Furniture - Christchurch

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful staff and a pleasure to go…

Very helpful staff and a pleasure to go shopping in store

6 juni 2026
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Antwoord van DFS Furniture - Christchurch

Hello James,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful

We knew what we wanted, but the member of staff with us was very helpful

6 juni 2026
Logo DFS Furniture - Christchurch

Antwoord van DFS Furniture - Christchurch

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience, excellent information on the articles that I wanted to buy , helpful information from Maxine definitely a credit to your Company.

6 juni 2026
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Antwoord van DFS Furniture - Christchurch

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Lovely experience

Lovely experience. Salesperson was lovely friendly and very competent.

6 juni 2026
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Antwoord van DFS Furniture - Christchurch

Hello John,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent Service

Having had two DFS sofas for the past 15 years I decided to buy again. Maxine the DFS sales consultant was very patient as it took me a number of visits and a complete room change to find the right piece of furniture. Her knowledge and helpfulness was invaluable. I cannot thank her enough she is excellent at her job. I would definite recommend a visit to the Christchurch showroom.

5 juni 2026
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Antwoord van DFS Furniture - Christchurch

Hello Catherine,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great customer experience

Great customer experience, professional service, the person who served me was very helpful and the overall experience was what I was looking for. Looking forward to receiving our sofas

10 mei 2026
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Antwoord van DFS Furniture - Christchurch

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

I went to DFS Christchurch

I went to DFS Christchurch. Maxine was helpful and friendly. Not a pushy sales person. Would definitely go back to her in future.

26 mei 2026
Review zonder uitnodiging
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Antwoord van DFS Furniture - Christchurch

Hello Karina,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great customer service and help with…

Great customer service and help with what we needed. Kind, friendly and knowledgeable staff.

23 mei 2026
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Antwoord van DFS Furniture - Christchurch

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

helpful and friendly

Maxine was so helpful and friendly in the purchase of my 2 sofa beds. Explained everything very well.

20 mei 2026
Review zonder uitnodiging
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Antwoord van DFS Furniture - Christchurch

Hello Karen,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Well went last spoke to gintare such a…

Well went last spoke to gintare such a lovely lady so decided to go back today and she remembered me from last week and couldn't be more helpful will definitely recommend dfs and the lovely Gintare many thanks.

21 mei 2026
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Antwoord van DFS Furniture - Christchurch

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Everything was good from start to…

Everything was good from start to finish could not fault anything

9 mei 2026
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Antwoord van DFS Furniture - Christchurch

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The environment was pleasant the…

The environment was pleasant the adviser was friendly and didn’t hurry me and was clear with every aspect of the transaction.

17 mei 2026
Logo DFS Furniture - Christchurch

Antwoord van DFS Furniture - Christchurch

Good afternoon,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Friendly staff

3 mei 2026
Logo DFS Furniture - Christchurch

Antwoord van DFS Furniture - Christchurch

Good morning,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The advisor was very detailed with…

The advisor was very detailed with talking about the sofas and went over every point which was brilliant made sure we was comfortable with everything we was doing, we took our time making sure it was right for us and the family!! Very good service

6 mei 2026
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Antwoord van DFS Furniture - Christchurch

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Maxine was so helpful

Maxine was so helpful, she listened and understood our requirements, and helped us to make the right decision with our choice of sofa and chair. she asked lots of questions so that we made the right choice. She went above and beyond . thank you Maxine

6 mei 2026
Logo DFS Furniture - Christchurch

Antwoord van DFS Furniture - Christchurch

Good morning,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Maxine.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Max was fantastic helping us today

Max was fantastic helping us today. Excellent customer service and so friendly and knowledgeable

5 mei 2026
Logo DFS Furniture - Christchurch

Antwoord van DFS Furniture - Christchurch

Good Afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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