Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!! She was very informative without being pushy and offered s... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieBarrack Road, Christchurch Retail Park, BH23 2BN Christchurch, GB
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Lees wat reviewers zeggen
We had a pleasant experience at the DFS shop at Christchurch Retail Park. We had enough space and time to consider our options. Girene was fantastic to explain options, understand what we needed and l... Toon meer
Bedrijf heeft geantwoord
We felt relaxed looking around the store not hassled by anyone but was informed if we needed any help or had questions we could ask. When we ordered our sofa & chairs we were informed about the... Toon meer
Bedrijf heeft geantwoord
Good efficient and knowlegeable customer service from Gintare. We had researched the sofa bed we wanted before going into store so it was just a matter of trying it out and asking any further question... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, Verenigd Koninkrijk
- 0333 999 9790
4,9
Uitstekend
2K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service from Sue and Abby.
Excellent service from Sue and Abby.
Answered all of our questions and very informative and helpful.
10 april 2026
Antwoord van DFS Furniture - Christchurch
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and personable sales staff
8 april 2026
Antwoord van DFS Furniture - Christchurch
Good morning James,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Easy, stress free purchase
Sue/Susan was very professional and thorough and buying my sofa was made extremely easy. Thank you
7 april 2026
Antwoord van DFS Furniture - Christchurch
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience going to choomy forever sofasse my…
Great experience going to choose my sofas. Wasn't rushed, everything was explained. Felt at ease. The young lady seller,forget her name was so confident and at ease with myself.
28 maart 2026
Antwoord van DFS Furniture - Christchurch
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Staff very helpful
Max the assistant helping us make the right choice for replacement sofa to go with existing furniture.
4 april 2026
Antwoord van DFS Furniture - Christchurch
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly and helpful staff that…
Very friendly and helpful staff that talked me through all the payments and add on’s. Looking forward to receiving my new sofa.
3 april 2026
Antwoord van DFS Furniture - Christchurch
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Warm friendly experience and advice
3 april 2026
Antwoord van DFS Furniture - Christchurch
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very easy to purchase
Very easy to purchase. Having previously owned a DFS sofa i knew the quality would be good too
2 april 2026
Antwoord van DFS Furniture - Christchurch
Good afternoon Dominic,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Particularly went to the Christchurch…
Particularly went to the Christchurch store rather than Poole store as sales staff followed us round constantly talking on our first visit even though we said we just wanted to look around. Went back to Christchurch to place an order. Maxine was very friendly, helpful & efficient.
31 maart 2026
Antwoord van DFS Furniture - Christchurch
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Maxine met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very helpful lady who explained…
Very helpful lady who explained everything I needed to know
30 maart 2026
Antwoord van DFS Furniture - Christchurch
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very positive feelings.
The store is very light with all furniture well displayed. Staff were very helpful and spent time with us as we were taking our time making a decision.
28 maart 2026
Antwoord van DFS Furniture - Christchurch
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Everything was amazing
Everything was amazing, staff amazing, great quality sofas ,Gintare, the sale assistant was more than helpful with our sofa purchase.
27 maart 2026
Antwoord van DFS Furniture - Christchurch
Good morning Stancu,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Christchurch
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent experience
Beth was really attentive and welcoming. Very knowledgeable and a lovely personality.
22 maart 2026
Antwoord van DFS Furniture - Christchurch
Good morning Paul,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful informative assistant
Very helpful assistant, was able to order what I wanted
22 maart 2026
Antwoord van DFS Furniture - Christchurch
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Very helpful
Very helpful, explained everything clearly, would recommend to family and friends.
22 maart 2026
Antwoord van DFS Furniture - Christchurch
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Amazing the staff are very friendly and…
Amazing the staff are very friendly and helpful helped us pick the right sofa for our new home
22 maart 2026
Antwoord van DFS Furniture - Christchurch
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Friendly staff who were happy to help…
Friendly staff who were happy to help and explain everything.
21 maart 2026
Antwoord van DFS Furniture - Christchurch
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Staff very friendly not pressuring for…
Staff very friendly not pressuring for you to buy and very hopeful when I purchased my sofa and chairs
1 maart 2026
Antwoord van DFS Furniture - Christchurch
Good afternoon Ann,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Christchurch
Hi there, it’s great to hear you would recommend us after your recent visit to DFS. We hope you found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
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